All reviews

Rating Breakdown

  • 5
    93% (830 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
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5 / 5 Share

July 29, 2021

I just had a call with Dylan and he helped me a lot. He is very detailed and did a good job. My system is working fine now and I know a lot of advantages. Thank you very much.

Using app

5 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello friends at TheBeautyPalace We are happy Dylan could help you out! We appreciate you taking the time to leave this awesome review :-) -Tanu & The Trackify Support Team

5 / 5 Share

July 28, 2021

THE customer Service is really awesome and helpful! the app is really good and is super useful! thank you very much

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Flora Mnl Shop We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review we really appreciate it! :-) -Tanu & The Trackify Support Team

5 / 5 Share

July 28, 2021

Great support! Tanmay jumped on a zoom call with me at 10:30pm to get this installed. Looking forward to getting that additional insight after the IOS update disaster.

Using app

About 1 month

Total reviews

31

Average rating

4.4

Developer Reply

Hello friends at Popov Leather We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) -Tanu & The Trackify Support Team

3 / 5 Share

Sept. 9, 2021

Trackify X Facebook Pixel app is an easy way to enable advanced matching and Conversion API for Facebook Pixel however there are some bugs in the Shopify Advanced version as evidenced by the fact that the typical support team reply is that they need to "check with developers" which then takes 24-48 hours and doesn't always resolve the issue. Apps that charge $99.99 per month should work, this one apparently still needs some more software development.

Using app

About 1 year

Total reviews

7

Average rating

4.7

Developer Reply

Hello friends at MD Complete Skincare We are happy we could assist you! Thank you for leaving us this awesome review! We wish you and your store great success ;-) -Tanu & The Trackify Support Team

5 / 5 Share

July 27, 2021

thank you so much tanmay super helpful helped me understand trackify alot better, the app is really good and is super useful once learn app

Store

alina

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Alina We appreciate you leaving us this awesome review! We will let Tanmay know that his assistance was greatly appreciated! -Tanu & The Trackify Support Team

5 / 5 Share

July 26, 2021

Awsome application, the support are excelent as they set up everything for you, so everything goes well, don't hesitate

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from 4 Seasons Baby It's extremely great of you to leave this great review here, we appreciate the support, and we are glad we could assist you! :-) -Tanu & The Trackify Support Team

5 / 5 Share

July 23, 2021

The built in tutorials are super helpful, and the support team is very responsive and willing to teach you. Dylan's my guy, he even hopped on a Zoom call with me to walk me through what I need to do.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Ralphie Parana We are super happy to hear how helpful Dylan has been. We are glad he could assist you. Thank you for leaving for this great review:) -Tanu & The Trackify Support Team

5 / 5 Share

July 21, 2021

Amazing app. Great customer service, fixed the problem. I was worried about my pixel not being set up properly but they solved it fast.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Only Dope Things We are happy we could assist! Thank you for leaving us this great review! We wish you and your store great success :-) Don't hesitate to reach out to us with any more queries you may have! -Tanu & The Trackify Support Team

5 / 5 Share

July 21, 2021

So far, it's a great experience. I feel its working properly as per my requirements. After the ios update, i think it is one of the best app to use and send offline/server-side events. Their support team is great, fast and very responsive.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Rivo Studio Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have! -Tanu & The Trackify Support Team

5 / 5 Share

July 20, 2021

Amazong service, Tanmay helped me a lot to set up, waiting for results, high quality costumer service, thank you!

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, friends at Lektro. It We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team

5 / 5 Share

July 17, 2021

Before Trackify, I've been in back and forth with Facebook support and Shopify support trying to resolve a month long issue with double reporting conversion metrics which has affected our small business. They cant seem to solve it. So I decided to use Trackify and, voila, everything's back to normal. Their support is also commendable—very prompt and detailed. Thanks for all the help!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Nature's Apothecary Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 13, 2021

Great support very qualified and track all the events!excellent service and the staff are polite and helpful for support!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at ShasyMat Thank you so much for leaving us this great review! We appreciate it! :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 12, 2021

Great support from Tanmay, he was ensuring everything was working correctly and provided some information to understand the app better.

Store

Vermany

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Vermany We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Melissa & The Trackify Support Team

5 / 5 Share

July 10, 2021

Amazing app with great customer support, the support agent "Tanmay B" was very nice to talk to, got on a zoom call at 6 in the morning to help me setup everything. I owe it to you guys! Saved me a lot of trouble ! Highly recommended !

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Sanesquad We are happy Tanmay was able to assist you! :-) We will let him know that his assistance was greatly appreciated :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 9, 2021

Had a great call with Tanmay who helped me to optimise my settings and resolve a few issues with our Pixel. It's so good to have someone to ask about pixel issues. Thank you!

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello friends at Oh & Co Collective Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have! -Melissa & The Trackify Support Team

5 / 5 Share

July 9, 2021

The support chat was very satisfactory and I am sure it will improve my ads tracking. I had a bad experience with a similar app like trackify, but with trackify it is very easy because you can contact their chat support anytime and the application is accurate.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at InstaSnapup Wow! Thank you for leaving us this thorough and fantastic recommendation! We are happy we could assist you! :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 7, 2021

I installed this app to my store, but I got confused on how to set up properly in my store. Therefore, I contacted the customer service and there comes Tanmay. He is one of the trackify agents, and he helped me walk through the app and set up everything for me. He did a great job by being cooperative and very resourceful. I do appreciate all the great work he has done for me. Their app is one of the best out there. So check it out. it will help you run your ads properly and secure your data forever.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at DIGNITY & LOVE Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 7, 2021

Excellent service. I have just come out of a personalized zoom call with Tanmay and he was very helpful, very willing to give the best advice and resolve all my doubts regarding the setup. This app works spectacularly, Top Game Customer services. I recommend it to others

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Tienda Luna Chile We are happy you had such a great experience! We will let Tanmay know his assistance was greatly appreciated! :-) We really appreciate the high recommendation :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 6, 2021

Stunning customer support from Dylan. Answered very fast and did everything to help me. Thanks again!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at North Moose Thank you for this thoughtful review! We really appreciate it! We will let Dylan know that his assistance was highly appreciated! :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 6, 2021

Excellent customer support, highly recommended to everyone who need more data to analyse the ad and pixel back up

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Mystic Elephant We are happy our support team has been so helpful! Thank you for leaving this awesome review! -Melissa & The Trackify Support Team