All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
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5 / 5 Share

May 17, 2021

Trackify's customer support(Tanmay) is amazing! After carefully reviewing this app features and accuracy and this app definitely is the game changer for my Shopify store. Highly recommend using them!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at i-PLAYLOFT We will let Tanmay know that his assistance was greatly appreciated! We are happy we could assist you :-) Thank you for leaving this great review! -Melissa & The Trackify Support Team

5 / 5 Share

May 17, 2021

Trackify's customer support is amazing - they know what they are talking about and will assist you with anything Facebook-related

Store

LUXMEGA

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at LUXMEGA Thank you for leaving us this amazing review! We are happy we could assist you :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 13, 2021

had a trouble connecting my pixel but after a couple of minutes spent with the team I manage the correct installation. Will let you know if it's all working correctly, but the support is really fast. Really appreciated it !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Chatvabien-shop™ We are glad our support team could assist you! We are happy you had a fantastic experience and we wish you and your store all the best :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 12, 2021

We have a number of separate product categories, so we like to have several pixels installed. Being not technical we had some issues between the new Facebook app and Trakify. Support was fast and solved the problems on a call.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at CARE BY ME USA We are thankful for great customers like you! We appreciate you taking the time to write this awesome review :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 12, 2021

First of all, GREAT customer support. They even asked me for a call to check if everything was set up correctly which was super helpful and awesome. Trackingwise this app has been a game-changer hands-down, with great features in the app, as well as super-accurate tracking (Facebook was mistracking by A LOT). It has definitely been a key part of scaling my store to multiple 6-figures. Highly recommend this app for anyone struggling with mistracking, and overall Facebook analytics/data.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at CarvenalCo We are pleased we could assist you! Thank you for leaving us this detailed five-star review! We appreciate you taking the time out to write this! -Melissa & The Trackify Support Team

5 / 5 Share

May 11, 2021

Thank you for the time and support. The help was fast with zoom call. All questions were handled well. I can just recommand.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Fait Beauty Thanks very much for your great review! We're pleased our efforts resonated with you and if there's anything else we can do to help, please let us know :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 11, 2021

The trackify app is great and support is very helpful. Easy to install and they have complete instructions.

Store

Kozeyo

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Kozeyo Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. ;-) -Melissa & The Trackify Support Team

5 / 5 Share

May 11, 2021

very fast help with zoom call. Best Support ever. Thank you for all. This is so nice. All questions very good explain

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Lion-Deals We appreciate this awesome review! We are glad we could help, we will relay your kudos to our support team ;-) -Melissa & The Trackify Support Team

5 / 5 Share

May 11, 2021

They have really great support team they call me through ZOOM set up everything for me Thank you so much

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Coocoo Cats We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-) -Melissa & The Trackify Support Team

3 / 5 Share

May 10, 2021

Hard to rate app as I haven't started yet! Dylan with customer service was amazing! Kind, attentive, patient. He helped me ensure everything was set up correctly, which is invaluable. He's an asset to the team. Looking forward to working with Trackify and am sure I'll be back in touch with questions & support. Thank you.

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Hello friends at UV Sunshine™ We are happy to know that our support reps are so helpful to you! Thank you for leaving this honest review, we appreciate it :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 7, 2021

I had problems with tracking due to the residue of another app, I wrote to support and in a very short time I was answered by Tanmay, a very nice and very competent guy who solved the problem in screensharing, all at 4 am, very satisfied

Store

IBrows

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at IBrows Thank you for leaving us this awesome review! We will let Tanmay that his assistance is greatly appreciated :-) -Melissa & The Trackify Support Team

5 / 5 Share

Aug. 18, 2021

Easy to use, love the catalog feature. The Customer support is very responsive and always helpful in solving my issues.

Store

Chubibi

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Chubibi We are happy you find the app easy to use! Thank you for taking the time out to write this review! We sincerely appreciate it ;-) -Melissa & The Trackify Support Team

5 / 5 Share

May 6, 2021

This app has made tracking data from fb so easy, as well as creating segmented audiences and catalogs for fb. In the last 4-5 years working with Trackify I have only had two issues and both times customer service was very helpful in fixing the problem. Would definitely recommend them!

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at My Shinies We are happy to have such a loyal and wonderful customer! Thank you for leaving us this wonderful review! We appreciate it and we are elated we could assist you :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 5, 2021

The application helps me track fb data better and it has a great customer support that is available 24/7.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Hobby1st Thank you for leaving this awesome review! We really appreciate it! :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 5, 2021

Very helpful service. The customer service is amazing. They helped me with the tracking problem quickly via call

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at SkinWish Thank you for leaving this kind review! We were very happy to assist you! We wish you and your store an abundance of success :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 4, 2021

It is an application that is really worth it, it is one of the best applications that is worth its price, it protects your data against risks and unforeseen events a very responsive and professional support

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Xnibbler We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it! -Melissa & The Trackify Support Team

5 / 5 Share

April 29, 2021

The customer service is great. They answered all my questions and made sure everything was running smoothly. I highly recommend this app.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Nice Movie Posters We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it! -Melissa & The Trackify Support Team

5 / 5 Share

April 29, 2021

Getting Facebook pixel and all the different conversion events working well is a daunting process, and means the difference between success and failure- money lost or money won. Trackify is not only an amazing tool, the support team is your Facebook Pixel Master Crew. They know ALL things pixel, and will help you no end to make sure everything is working as it needs to be for you to be successful.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends at OM Planet Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries. -Melissa & The Trackify Support Team

5 / 5 Share

April 28, 2021

Such a superb app! I use Trackify on all my stores and it is truly the best app for tracking data and managing pixels. There is nothing else like it, all the more, Trackify was the first app to do anything like this and even integrated with Shopify before Shopify had the integration with Facebook. I wholeheartedly recommend the app! Additionally the customer service is frankly superb.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at cozycoolclothes Thank you for leaving us this great review! We are thankful for great customers like you! We wish you and your store all the best online :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 28, 2021

I just started using it, had some issues configuring my pixel. Their associate Tanmay walked me through the test. Wouldn't have been able to get through it alone. Thanks again

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Bijoux Paris Jewelry Thank you for the kudos! We appreciate it! We are glad we could assist you :-) We wish you and your store all the best! -Melissa & The Trackify Support Team