Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
894
chart
#396
All reviews
Rating Breakdown
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May 11, 2021
very fast help with zoom call. Best Support ever. Thank you for all. This is so nice. All questions very good explain
Hello friends at Lion-Deals We appreciate this awesome review! We are glad we could help, we will relay your kudos to our support team ;-) -Melissa & The Trackify Support Team
May 11, 2021
They have really great support team they call me through ZOOM set up everything for me Thank you so much
Hello friends at Coocoo Cats We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-) -Melissa & The Trackify Support Team
May 10, 2021
Hard to rate app as I haven't started yet! Dylan with customer service was amazing! Kind, attentive, patient. He helped me ensure everything was set up correctly, which is invaluable. He's an asset to the team. Looking forward to working with Trackify and am sure I'll be back in touch with questions & support. Thank you.
Hello friends at UV Sunshine™ We are happy to know that our support reps are so helpful to you! Thank you for leaving this honest review, we appreciate it :-) -Melissa & The Trackify Support Team
May 7, 2021
I had problems with tracking due to the residue of another app, I wrote to support and in a very short time I was answered by Tanmay, a very nice and very competent guy who solved the problem in screensharing, all at 4 am, very satisfied
Hello friends at IBrows Thank you for leaving us this awesome review! We will let Tanmay that his assistance is greatly appreciated :-) -Melissa & The Trackify Support Team
Aug. 18, 2021
Easy to use, love the catalog feature. The Customer support is very responsive and always helpful in solving my issues.
Hello friends at Chubibi We are happy you find the app easy to use! Thank you for taking the time out to write this review! We sincerely appreciate it ;-) -Melissa & The Trackify Support Team
May 6, 2021
This app has made tracking data from fb so easy, as well as creating segmented audiences and catalogs for fb. In the last 4-5 years working with Trackify I have only had two issues and both times customer service was very helpful in fixing the problem. Would definitely recommend them!
Hello friends at My Shinies We are happy to have such a loyal and wonderful customer! Thank you for leaving us this wonderful review! We appreciate it and we are elated we could assist you :-) -Melissa & The Trackify Support Team
May 5, 2021
The application helps me track fb data better and it has a great customer support that is available 24/7.
Hello friends at Hobby1st Thank you for leaving this awesome review! We really appreciate it! :-) -Melissa & The Trackify Support Team
May 5, 2021
Very helpful service. The customer service is amazing. They helped me with the tracking problem quickly via call
Hello friends at SkinWish Thank you for leaving this kind review! We were very happy to assist you! We wish you and your store an abundance of success :-) -Melissa & The Trackify Support Team
May 4, 2021
It is an application that is really worth it, it is one of the best applications that is worth its price, it protects your data against risks and unforeseen events a very responsive and professional support
Hello friends at Xnibbler We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it! -Melissa & The Trackify Support Team
April 29, 2021
The customer service is great. They answered all my questions and made sure everything was running smoothly. I highly recommend this app.
Hello friends at Nice Movie Posters We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it! -Melissa & The Trackify Support Team
April 29, 2021
Getting Facebook pixel and all the different conversion events working well is a daunting process, and means the difference between success and failure- money lost or money won. Trackify is not only an amazing tool, the support team is your Facebook Pixel Master Crew. They know ALL things pixel, and will help you no end to make sure everything is working as it needs to be for you to be successful.
Hello friends at OM Planet Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries. -Melissa & The Trackify Support Team
April 28, 2021
Such a superb app! I use Trackify on all my stores and it is truly the best app for tracking data and managing pixels. There is nothing else like it, all the more, Trackify was the first app to do anything like this and even integrated with Shopify before Shopify had the integration with Facebook. I wholeheartedly recommend the app! Additionally the customer service is frankly superb.
Hello friends at cozycoolclothes Thank you for leaving us this great review! We are thankful for great customers like you! We wish you and your store all the best online :-) -Melissa & The Trackify Support Team
April 28, 2021
I just started using it, had some issues configuring my pixel. Their associate Tanmay walked me through the test. Wouldn't have been able to get through it alone. Thanks again
Hello friends at Bijoux Paris Jewelry Thank you for the kudos! We appreciate it! We are glad we could assist you :-) We wish you and your store all the best! -Melissa & The Trackify Support Team
April 24, 2021
Realy friendly support, answered also in the middle of the night at 12.43 am. Apart from that it delivers accurate results.
Hello friends at Edelhand We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-) -Melissa & The Trackify Support Team
April 23, 2021
Tanmay B was extremely helpful with setting up the app. I had first given up on trying to figure everything out, but they reached out to me and gave me amazing assistance. Tanmay was very nice and very well at explaining the complicated tech things to me. I highly recommend this app and just know you will not be disappointed!
Hello friends at Foreign G Beauty Thank you for leaving us this great recommendation! We appreciate your support, we will let Tanmay know that his assistance was greatly appreciated :-) -Melissa & The Trackify Support Team
April 23, 2021
Fantastic app and even better customer service! Super helpful and concise on matters at hand! :) Highly recommend.
Hello friends at Barks & Boops Thank you for leaving us this great recommendation! We appreciate your support :-) -Melissa & The Trackify Support Team
April 21, 2021
Really helpful and customer service will help you if you have any issues. absolutely worth it! Makes all FB issues so easy to handle
Hello friends at CloudyzZ Deutschland We are glad we were able to assist, thank you for leaving such a kind review! :-) -Melissa & The Trackify Support Team
April 21, 2021
Used trackify since the early days, they always seem to be one step ahead with the pixel and the support is always on hand!
Hello friends at AJ VOYAGE We are super happy we were able to assist! Thank you for leaving this awesome review! :-) -Melissa & The Trackify Support Team
April 16, 2021
This app automatically makes changes to your live theme as soon as it is installed without any notice or option to install in a dev theme. In our case, it completely wiped out our checkout.liquid file (Shopify Plus) making it impossible for customers to checkout. After reverting the code, just the action of opening the app broke it again. Please be extremely cautious if you want to try this app and work with a Shopify Expert to install and test on a dev environment first.
Hi, Pete's, Thanks for raising your concern. We worked hard to get this resolved for you. Please email us if there is anything else we can do to help you? We are always at the forefront to solve any problem that our customers face. Our customer support is always here to help. Let us know how else we can serve you? Thanks so much. Tanveer & The TrackifyX Support Team
April 16, 2021
Excellent support. I struggled with tracking, but they are very helpful and it works now. I used a few weeks to try to track things with different apps, but did not work well. After I got trackify to work, it tracks everything. ALSO server side!
Hello friends at LilleNova Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your e-commerce journey! -Melissa & The Trackify Support Team