Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
894
chart
#396
All reviews
Rating Breakdown
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April 15, 2021
Great tool to track all the data, also the team members are super helpful, friendly and professional! Thanx for everything so far!
Hello friends at Kosmos Kids Thank you so much! We are extremely glad that the app has been helpful to your store :-) We wish you and your store great success! -Melissa & The Trackify Support Team
April 15, 2021
I need to update my initially positive review. Everything started amazing. Great setup support to lure us in. We set this up in 4 of our stores. But then just days later, the tracking broke completely. No conversions tracked, tracking was completely off. We couldn't fix it and had to turn off our ads. We reached out to support with an urgent request, our messages were read, but no one replied. Eventually, they did with a day delay promised to fix it, which never happened. Deleting this app now after 3 days of no support fixing the issue.
Hello! Thanks for leaving us a message with your concern. We understand the frustration and annoyance you have gone through when the team has not reached out to you on time. We are so sorry about what happened here ( It is not normal with our app.) The team has worked hard to get this resolved for you. At the same time, I want to clarify Tanmay was especially working on your stores for solving all the issues. There might be just a delay in telling you the same. But we apologize for not giving you information on the time. We really want to treat all our customers well and wanted to solve their issues as fast as possible. If you think and feel that team has helped you in resolving your issues. I would request you to stay with us and we promise to offer you an A+ Service. -Tanu & The Trackify Support Team -----------------------------Original reply----------- Hello friends at Inner Wisdom Store Thank you for leaving us this amazing review! We appreciate the kudos! We will definitely extend your gratitude to our support team :-) We wish you great success! -Melissa & The Trackify Support Team
April 7, 2021
Great application to track all the data. Keeps its promises, super professional and friendly team. All in all 10/10
Hello friends at Beauty Needs Thank you for leaving us this 10/10 review! We appreciate it! We are super happy we could assist you :-) -Melissa & The Trackify Support Team
April 5, 2021
Amazing support, a lot of patient, they assisted me in with all the steps and they're always available! highly recommended
Hello friends at HulaHoopPro We appreciate you for leaving this awesome review! Thank you for this great recommendation :-) -Melissa & The Trackify Support Team
April 4, 2021
Never seen a worse interface then in this app. Any guide you find was made on the old interface. In fact, they are useless for the new interface. Furthermore, the new interface is horribly confusing and you do not find anything you need. The old interface was perfect. I saw it in youtube guides but cannot do anything because the new interface is absolute crap.
Hi Maxim, Thank you for your honest feedback! We always appreciate it when we can learn how to improve our app and our service. We are sorry that you had a bad experience with our videos. Basically what you viewed was an old video on youtube and we moved on to a new interface 2years back. I really want to tell you that we have dedicated new videos for each of the features inside the app. You don't have to search any other platform for checking the videos. You can check it through the tutor hat icon within the app. We take ownership of updating the videos on youtube as well. I would request you to give us a second chance at ensuring that you are given the best service possible. If you would like to come back to Trackify, we will be happy to have a screen-sharing call with you and walk you through everything in detail. Tanveer & Trackify X Support Team
April 1, 2021
We just started to use TrackifyX and had some kinks along but with the support of customer service it was easy to pinpoint and correct the issues!
Hello friends at QB54 We appreciate you leaving this wonderful review! We wish you and your store all the best in your e-commerce endeavors! :-) -Melissa & The Trackify Support Team
March 25, 2021
Outstanding customer service. I ran into a couple of tracking issues and the Trackify team fixed them promptly. I highly recommend this app - it makes dealing with Facebook pixel integration so much easier. It's also a great way to run a backup pixel as an insurance policy against account issues.
Hello friends at Beloved Life Jewelry We are glad you had such an awesome experience! We are happy that we could assist and thank you so much for leaving this splendid review :-) We sit you and your store all the best on your e-commerce journey! -Melissa & The Trackify Support Team
March 11, 2021
The team and Trackify and especially Tanmay have been super helpful, he has helped me to fix a few issues I spent a few days trying to work out. Some of the issues were related to the iOS update. I highly recommend using this app. I am about to launch the store and look forward to do that and use trackify!
Hello friends at NuSEAS Plastic We are happy we could assist you! Thank you for leaving this awesome 5 star review! We wish you and your store great success :-) Melissa & The Trackify Support Team
March 1, 2021
J'ai envoyé un message et seulement 5 min après le cas était réglé avec Dylan. N'hésitez pas, ce soir les meilleurs pour vos stats facebook !
Bonjour les amis d'HUMIDIPLUS Nous sommes extrêmement heureux que vous ayez eu une expérience formidable, merci de nous laisser cette excellente critique! Melissa et l'équipe d'assistance de Trackify
Feb. 18, 2021
If we should choose only one app, Trackify would be that one. Great support. They are always up to date (iOS 14) etc.
Hello friends at Vincent Moretti Thanks for leaving us this awesome review! We sincerely appreciate the love and we are happy we could help :-) We wish you and your store all the best! Melissa & The Trackify Support Team
Feb. 9, 2021
Very helpful customer care . They are always available to help you and explane you everything clearly.
Hello to our friends from Silky Expert Pro It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-) -Melissa & The Trackify Support Team
Feb. 7, 2021
I like this app a lot. It helps my business a lot , the customer support responds very quick and solve every issue.
Hello to our friends from Koyers We are happy the app has been helpful to you! Thank you for leaving this great review! :-) -Melissa & The Trackify Support Team
Feb. 2, 2021
There are a lot of apps to add many pixels. BUT NO OTHER APP has the same support quality and functions. You think you don't need more functions and youre fine with what you have ? You are so wrong, just have a look at what can Trackify do, and think again then ;) (Yes I'ma bit intense, but this is a real comment from a real guy being really happy with this app)
Hello to our friends from Homizee™ Wow, thank you for leaving us this awesome review! We really appreciate it and we wish you and your store all the best on your e-commerce journey :-) -Melissa & The Trackify Support Team
Feb. 1, 2021
I would highly recommend working with this company. Every issue I have ever had has been resolved by their team within 24 hours and they are very detailed with their responses. Thank you Trackify.
Hello to our friends from Clothiir Collection Thank you for leaving us this high recommendation! We appreciate the kudos We really appreciate it! -Melissa & The Trackify Support Team
Feb. 1, 2021
Tanveer as been instrumental in helping me navigate the intricacies of IOS14 update, checkout app reporting difficulties, and more. Don't hesitate to reach out to their chat support.
Hello to our friends from RangeTrotter We appreciate you leaving us this awesome review! We will let Tanveer know that her assistance was greatly appreciated! -Melissa & The Trackify Support Team
Jan. 27, 2021
I like the app, it is very useful when you have multiple pixels. Support staff are friendly and professional. I recommend Trackify X.
Hello to our friends from Jewelers Gifts™ Thank you for leaving us this great review! We really appreciate it and we are thankful for awesome customers like you :-) -Melissa & The Trackify Support Team
Jan. 27, 2021
Fabulous app that solves a lot of FB dilemmas. Great customer service all the way though setup, too. Thank you - shout out to Tanmay.
Hello to our friends from Vivalex Fertility Thank you for leaving us this fabulous review! We really appreciate it! :-) We will let Tanmay know that his assistance is greatly appreciated :-) -Melissa & The Trackify Support Team
Jan. 24, 2021
Excellent customer support. Excellent App. I have been testing it for a few days and I see a noticeable improvement! I recommend it
Hello to our friends from Monitor Fantasma Thank you for leaving us this awesome review! We really appreciate it! :-) -Melissa & The Trackify Support Team
Jan. 21, 2021
Awesome app and awesome support. Downloaded the app. and had someone from support help me through the setup immediately. within 5 minutes i was setup with the basics. This app is very robust and server-side events are a great addition!
Hello to our friends from Everest Shoes Thank you for leaving us this awesome review! We really appreciate it! We are happy we could assist you :-) -Melissa & The Trackify Support Team
Jan. 20, 2021
This is the only Facebook Pixel integration that supports Conversion API (Server to Server tracking).
Hello to our friends from Pet Crafty Thank you for leaving us this awesome 5-star review! We wish you and your store all the best! :-) -Melissa & The Trackify Support Team