All reviews

Rating Breakdown

  • 5
    93% (830 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2021

Great App and Tanmay in support staff is very helpful guy. He went above and beyond to sort out the issue i was having. Absolutely love this app.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends from DiyosWorld We're glad we could assist! Thank you for the kudos! :-) We wish you and your store great success! -Melissa & The Trackify Support Team

5 / 5 Share

Jan. 19, 2021

Great App and great support team. It helps us a lot for our general store pixel st up. Thank you very much, highly recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from AMANO NOR Thank you for this high recommendation, we are grateful for awesome customers like you! We wish you and your store great success :-) -Melissa & The Trackify Support Team

5 / 5 Share

Jan. 18, 2021

Customer service helped me set it up. Really responsive and helpful. As for the pixel tracking...i'm hoping everything runs smoothly!

Using app

6 months

Total reviews

5

Average rating

4.4

Developer Reply

Hello to our friends from AirHalo™ Thank you for taking the time out to write this great review! We really appreciate the kudos! :-) We wish you and store great success online -Melissa & The Trackify Support Team

1 / 5 Share

Jan. 12, 2021

Trakify completely mess up my facebook piexel. I delete the app and the still get charged. Ask for a refund and customer support is a nightmare coming true. STAY AWAY!!!!

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello! Just a friendly followup here to see if we were able to take care of your challenge? Again, we are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience. Please let us know how else we can help here? Thanks again! Sean & The TrackifyX Team ------------------------------------ ORIGINAL REPLY: Thanks for leaving us this message. We worked hard to get this resolved for you. Please email us if there is anything else we can do to help you? We are always happy to issue a credit if there is a problem with our app (which is not normal), and our customer support is always here to help. Let us know how else we can serve you? Thanks so much, Sean & The TrackifyX Support Team

5 / 5 Share

Jan. 12, 2021

Just set it up and it's working perfect. Customer service was really fast and helpful. Hopefully this is a stable multi-pixel solution.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Quickly Sleep Store Thank you for leaving this awesome review! Don't hesitate to reach out to us if you have any more queries! :-) -Melissa & The Trackify Support Team

5 / 5 Share

Jan. 9, 2021

Customer service is great. They helped me figure out a pixel firing issue that wasn't related to their app

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Shining Captions Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-) -Melissa & The Trackify Support Team

4 / 5 Share

Jan. 7, 2021

Please restore your Chat Support Channel. Contact by email is so slow! I ask you many times but still can not contact you by chat channel. It's not good for me.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends from Bestdeal4S Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support! -Melissa & The Trackify Support Team

5 / 5 Share

Dec. 28, 2020

Really helpful staff. They'll make sure your pixel is working properly and you can get a backup one. Not a bad thing when pixels hold all your data.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Flor y Amor Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support, We will relay your kudos to our support team! :-) -Melissa & The Trackify Support Team

5 / 5 Share

Dec. 14, 2020

I have been using trackify for a few months now and their customer support is always on point! Like any software on the market, there's always glitches and hiccups. However, the team at trackify are always getting into the accounts and helping unlike other softwares where they just send you to a FAQ page. Thanks!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from GenCrafts Thanks for taking the time out to leave us this fantastic review we really appreciate it! We wish your store great success online! -Melissa & The Trackify Support Team

5 / 5 Share

Nov. 30, 2020

Great Customer Service!! I have an issue with facebook pixel an on the way to get it fix step by step with Tanveer.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Up Ryse Outfits Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-) -Melissa & The Trackify Support Team

5 / 5 Share

Nov. 27, 2020

Support is very attentive. Best way to backup your data and organize segmenting process. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Nu Life Hacks Store It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-) -Melissa & The Trackify Support Team

5 / 5 Share

Nov. 26, 2020

Their customer support is very efficient, they respond in no time and are very efficient to solve issues. It's a great app to store pixels and avoid losing all your data if you get banned by FB ads.

Store

monaqi

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from monaqi Thank you a thousand times for leaving this great review! We sincerely appreciate it! We hope One Tree Planted is super successful online :-) -Melissa & The Trackify Support Team

5 / 5 Share

Nov. 24, 2020

The best pixel app on the app store! It is full of features and the support has always come through when I needed it. Thank yoU!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Six of Serpents We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review we really appreciate it! :-) -Melissa & The Trackify Support Team

5 / 5 Share

Nov. 24, 2020

I have encountered issues with my pixel for a few times now and they have assisted me resolve those issues. Great customer support.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Paw-Purr-Ever Thank you for leaving this fantastic review! We appreciate the kudos! We wish you all the best on your e-commerce journey :-) -Melissa & The Trackify Support Team

5 / 5 Share

Nov. 21, 2020

Great customer service was super helpful. I appreciate the support I received from Tanveer. She was really patient with walking me through the process.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Aurora Activewear We really appreciate the kudos! Thank you for leaving this fantastic review, we wish you all the best on your e-commerce journey! :-) -Melissa & The Trackify Support Team

5 / 5 Share

Nov. 18, 2020

This app takes Facebook's native pixel integration to a whole another level. Their support is prompt and very helpful.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Humble Tumble Thank you for leaving us this awesome review! Thanks as well for the kudos on our customer support! It is highly appreciated :-) -Melissa & The Trackify Support Team

5 / 5 Share

Nov. 12, 2020

Great app that allows me to easily and quickly manage all of my pixels along with making their custom audiences and tracking. Fast customer service as well!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from FamilyFirstShopping.com We really appreciate you leaving us this awesome review! We are glad we could be of help to you! We wish you all the best on your e-commerce journey! :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 7, 2021

Customer support always replies so fast, great job - so helpful! Great app, highly recommended - we've been using it since the very start f our business!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Fierce Pulse, Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give the kudos to our support team. Hope Fierce Pulse is mega-successful in the coming months and years, Sean & The TrackifyX Team

5 / 5 Share

Oct. 22, 2020

I've been using TrackifyX for the past 12 months or so and I am very happy with it. The customer service is world-class level! Their live chat feature is actually live-chat, and you can get in touch so easily and fast with their team and Thomas in case something went wrong or you need some extra help. I definitely recommend it!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Bold Uniq, Really appreciate the time you took to write this! Glad you love our app - we work hard to keep it cutting-edge and to provide super-awesome support also. Hope Bold Uniq is super successful online! Cheers, Sean & The TrackifyX Team

5 / 5 Share

Oct. 20, 2020

I had an issue with a double firing of my Pixel, and their team was incredibly attentive in not only resolving my issue - but testing it with me and making sure it was taken care of. Great service - impeccable customer service!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Exhibit Los Angeles, We're happy you had a fantastic experience with us! Thanks for leaving us this awesome review! We're thankful for amazing customers like you. We will be sure to let our team know that their assistance was very much appreciated :-) Sean & The TrackifyX Team