All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2021

Tanmay is the best support! Very helpful and he gave me some great insights on UTM-parameters. BIG THANKS!

Using app

9 months

Total reviews

7

Average rating

4.9

5 / 5 Share

June 20, 2019

Very useful application. Would definitely recommend. Especially if you have any questions or problems they solve them instantly. I had a problem with the catalog that was not caused by Trackify, and within 2 hours they met with Facebook to learn the cause of the trouble. Absolutely useful application and a professional team.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2019

Fantastic app, makes pixel segmentation and implementation a breeze. The support is also second to none! Great job guys.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2019

Super great app and their team is very helpful and responsive whenever there are any issues. I particularly like how easily it allows you to create custom conversions for different products. Thumbs up!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 15, 2019

Easy to use application works very well. And most importantly they are very good at live support. Trackify is best about it. Türk arkadaşlar için de tavsiye ederim. Turkish: Bu uygulamayı kuruyorsanız büyük ihtimalle Fatih Çoban'dan gelmişsinizdir. Ben pixel ve trackify uygulamasına yaklaşık 2 hafta uğraştım çok pes etme noktasına geldim ama pes etmedim. Siz de lütfen pes etmeyip hayallerinizin peşinden koşun.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2019

Essential app for running multi-niche, multi-market stores. Set up is easy and customer service is impeccable.

Using app

11 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 3, 2019

REALLY GREAT APP - if it actually worked, but its full of bugs and every time you reach the Support they say its must be a Facebook bug.... Spend oceans of time trying to make it work but i gave up

Using app

3 months

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for your review, Jonas! Sorry you weren't happy with our service. I went through all your customer service tickets from the past 10 days and they all refer to the catalog and feed builder feature of Trackify. There are in fact irregularities ("bugs") in Facebook concerning that feature, and we have done what we could to help you mitigate and resolve the issues you were facing. Since there are some complexities involved with the catlaog in Facebook itself, we would be happy to assist in actually setting up the catalog to your liking in your Facebook account so you don't have to spend time figuring it out yourself. The Trackify Feed Builder is one of the most powerful feed builder apps in Shopify, and is definitely up to the task of running great DPA ads. Besides that, it is only a side feature of our app. We would invite you to take us up on our offer and appreciate your consideration of giving us an opportunity to change your review.

5 / 5 Share

April 5, 2019

This app rocks! Not only does it put all my facebook tracking in place it allows me to create TONS of custom audiences instantly without wasting time.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2019

I love trackify! Very good app, works properly and customer service is excellent and very helpful! Worth the price! Many thanks ;)

Using app

About 1 year

Total reviews

4

Average rating

3.0

5 / 5 Share

April 3, 2019

I tried several apps and have to get back to Trackify again. It does fire the pixel better compare to other app, much more details. And together with Thomas and his team helps, my store runs much more smoother! Recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2019

I love the way Trackify works and how simple it is to handle. Furthermore there are lots of video's to help you out containing tons of great golden nuggets! I liked the support a lot and also al the videos explaining it all clearly. When i had a question it was solved very soon and professional.

Store

blomps.

Using app

2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

March 30, 2019

gostei bastante, mas meio dificil de usar...........só aguardando melhorar e meio caro também, tem que baratear

Using app

3 days

Total reviews

3

Average rating

4.3

5 / 5 Share

March 29, 2019

This is the best app ever, the customer service is really friendly and the app is so much helpful highly recomended !!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2019

Honestly, if you want to get SERIOUS about your FB ads overall, with rich data-driven tools and insights, Trackify is HANDS-DOWN the only app out there that really delivers results. Definitely recommend giving it a shot to see for yourself.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 15, 2019

Support team is great! Best app for Facebook Pixel ever. I cannot exaggerate, but Caspian is one of the best supporter in their team

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2019

I used the app for one years now it's the best app in all my store i can not create any store without installing it . just try it :)

Store

GFM

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2019

Thanks for the support from the app author team and they responded me just in seconds and helped with the basic setting up, also told me some theory of pixel tracking to support the setting correctly, I learned a lot from this.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 20, 2021

They contacted me over the voice call and answer all my questions. Good Customer Service ! Highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

3.5

1 / 5 Share

March 12, 2019

This App doesn't work at all. Stay Away! Had to de-install and delete their code from the our theme.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review! Today's outage was out of our control as our new datacenter had a network maintenance event that disconnected both our main and our redundancy servers from the network. We have been working hard on ongoing improvements to Trackify and would hope that you would give it and the brand new TrackifyX another shot. Your frustration is understandable, and we share it completely. Trackify can be removed easily by using the Clean Uninstall feature from within the app. But we understand that you were unable to take the time to follow these instructions. We will be adding another server in a different location as additional failover redundancy. But as fairly regular failures with much larger companies, like Facebook and Shopify show, there is no way to avoid temporary issues completely. Please let us know if you would like to try the superior Pixel Engine of TrackifyX!

1 / 5 Share

March 12, 2019

Zero Stars! Deleted it on all our Stores. This app has many issues. Woke up this morning and pixel doesn't fire, because their server is OFFLINE or not available. This happened last year at least twice. better use Shopify Pixel or another APP.

Using app

6 days

Total reviews

10

Average rating

4.5

Developer Reply

Thank you for your review! Today's outage was out of our control as our new datacenter had a network maintenance event that disconnected both our main and our redundancy servers from the network. We have been working hard on ongoing improvements to Trackify and would hope that you would give it and the brand new TrackifyX another shot. Your frustration is understandable, and we share it completely. Trackify can be removed easily by using the Clean Uninstall feature from within the app. But we understand that you were unable to take the time to follow these instructions. We will be adding another server in a different location as additional failover redundancy. But as fairly regular failures with much larger companies, like Facebook and Shopify show, there is no way to avoid temporary issues completely. Please let us know if you would like to try the superior Pixel Engine of TrackifyX!