Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
894
chart
#396
All reviews
Rating Breakdown
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Aug. 16, 2019
Great app and very helpful staff. Very useful if you want to add multiple pixels to your store. Also helps with audience building. Thank you!
Aug. 16, 2019
When dealing with your FB Pixel at the same time when lots of ads are running is a bit scary. I was worried about which app to use and have tried others that had issues like double reporting to FB in ads manager or not firing on checkout steps on the checkout page. But the customer service made it easy… they just went in and helped me install and get everything working just right. They have exceeded beyond any of my expectations. Happy customer for life! Thank you, Thomas!
Aug. 15, 2019
The customer service helps you until the problem is solved, no matter how long it takes. This platform makes facebook pixels so easy
Aug. 14, 2019
I had some issues with the older version of Trackify, and Thomas recommended I try out TrackifyX. I'm very happy with how proactive and helpful both him and Danny have been. It's great to see developers that actually care and what to see you succeed. Highly recommended. This software is powerful and absolutely necessary to scale your business up in my honest opinion.
Aug. 13, 2019
My review is on the set up since we just installed it. I will say that it is the EASIEST app I have ever installed. The developer placed tutorial videos in each section and they were so helpful. I did have a bit of a bump in the road when installing it but they were very responsive in helping me. The app was recommended by a marketing professional and she spoke very highly about it so I can't wait to see how it performs!
Aug. 9, 2019
The app seems to work at first , but i'm having issues with my pixel after installed, and the support is not even answering my questions , I did send messages days ago , and did not hear from them. I Can't recomend this app beacuse I'm not having a good experience + the support doesn't work.
Igor, thank you for your review! We have checked your communication with our support and found that all of your inquiries received responses within a few hours of you posting them. And there were MANY interactions with you. Please consider editing or removing your review as the main issue seems to have been lack of support which we don't find to be justified. We will be happy to continue to help you trouble shoot your Facebook pixel issues if you would like to try the app again.
July 31, 2019
I was having all sorts of trouble with my Facebook Pixel so I installed this app. I'm glad I did – it's the best app I've installed this year! First: It just works. But as importantly, the video walkthroughs for installation and throughout the app are clear and thorough. Plus, customer service is responsive and clear (and patient!). All around, a great experience.
July 27, 2019
Awesome app that solved my problem with pixel id for each product.. and awesome customer support, i'm very happy with this.
July 25, 2019
Pathetic customer support. The app founder is also the one of the customer service executive even if he's online he'll not reply to your queries. Also very egoistic and blatantly refused to solve my problem told me that it is facebook problem
If you check the other reviews you'll notice that our customer service is usually getting the highest praises. Rarely users have such a bad attitude and are impatient with Facebook features that they won't take the time to learn how things work and rather blame the app or the support or whatever... We don't really have any further explanation or apology in this case. Just moving on and doing our best.
July 22, 2019
Not only is Trackify Awesome for what it does, the customer service is incredible. I spent thousands of dollars a day on Facebook and had an issue with my pixel not firing correctly (this was BEFORE I installed Trackify). Their customer service team immediately fixed my issue and was extremely helpful. Thank you so much, Trackify!
July 17, 2019
Trackify is an incredible app and comes with fantastic customer service. I had some initial troubles setting everything up that were my fault and the support team was nothing but helpful.
July 16, 2019
The tracking is extremely easy to implement and their support is fantastic. The one minor issue I had they were able to fix for me asap!
July 9, 2019
Simply amazing!!! the support on this app is great. Actually, whatever problem you get, you have a video with it.
July 12, 2021
Tanmay is the best support! Very helpful and he gave me some great insights on UTM-parameters. BIG THANKS!
June 20, 2019
Very useful application. Would definitely recommend. Especially if you have any questions or problems they solve them instantly. I had a problem with the catalog that was not caused by Trackify, and within 2 hours they met with Facebook to learn the cause of the trouble. Absolutely useful application and a professional team.
June 18, 2019
Fantastic app, makes pixel segmentation and implementation a breeze. The support is also second to none! Great job guys.
June 17, 2019
Super great app and their team is very helpful and responsive whenever there are any issues. I particularly like how easily it allows you to create custom conversions for different products. Thumbs up!
June 15, 2019
Easy to use application works very well. And most importantly they are very good at live support. Trackify is best about it. Türk arkadaşlar için de tavsiye ederim. Turkish: Bu uygulamayı kuruyorsanız büyük ihtimalle Fatih Çoban'dan gelmişsinizdir. Ben pixel ve trackify uygulamasına yaklaşık 2 hafta uğraştım çok pes etme noktasına geldim ama pes etmedim. Siz de lütfen pes etmeyip hayallerinizin peşinden koşun.
May 14, 2019
Essential app for running multi-niche, multi-market stores. Set up is easy and customer service is impeccable.
May 3, 2019
REALLY GREAT APP - if it actually worked, but its full of bugs and every time you reach the Support they say its must be a Facebook bug.... Spend oceans of time trying to make it work but i gave up
Thanks for your review, Jonas! Sorry you weren't happy with our service. I went through all your customer service tickets from the past 10 days and they all refer to the catalog and feed builder feature of Trackify. There are in fact irregularities ("bugs") in Facebook concerning that feature, and we have done what we could to help you mitigate and resolve the issues you were facing. Since there are some complexities involved with the catlaog in Facebook itself, we would be happy to assist in actually setting up the catalog to your liking in your Facebook account so you don't have to spend time figuring it out yourself. The Trackify Feed Builder is one of the most powerful feed builder apps in Shopify, and is definitely up to the task of running great DPA ads. Besides that, it is only a side feature of our app. We would invite you to take us up on our offer and appreciate your consideration of giving us an opportunity to change your review.