All reviews

Rating Breakdown

  • 5
    93% (830 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 17, 2020

I'm very happy with this app, and all the support that Thomas and the team provide. They are really a wealth of information for anything having to do with the FB Pixel and tracking.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Amazing App! I wonder why it is not widely known. This is a MUST for all general stores in different niches, otherwise your pixel will never be as clean and exact as your competitions. Also quick, friendly support and clear instruction. Highly recommend

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Very happy with the app. Great customer support. I was having an issue with my catalog and the customer support team jumped on a chat and help we resolve right away.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

I just installed the app, support is great and there are tutorials all the way, so you can set up and run in a hurry. Great

Store

Veneno

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Dylan was amazing, helped me to pinpoint the problems via zoom call, and was very knowledgeable. Thank you for the great support.

Store

HALIPAX

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

This app just keeps getting better and better. Trackify X is crucial to gaining more insights and optimization with the Facebook pixel. The catalog uploader is stupid simple to use. Being able to create multiple lookalike audiences is worth it's weight in gold. We have OCU from Zipify and the support from Trackify was fantastic! I can't recommend this app enough.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

Great app and absolutely amazing customer experience! Would highly recommend! Just installed it for my store and seems really good so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2019

Great tracking app for FB pixels. Their customer support is extremely accommodating and very responsive.

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 27, 2019

lol, just lol . I don't recomand this app at all, well this is the lamest customer service i ever met, i just asked questions and i got only seen for hours, then asked again and again seen... what's wrong with you guys?

Using app

5 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 11, 2019

Great support. Guys in this team spend quarters of time helping me understand and fix any issue I met

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2019

The app offers really advanced features that seasoned marketers will certainly enjoy. You can basically do whatever you want with the FB pixel. Nevertheless, in my opinion, the UI is not very intuitive and requieres a long learning curve. The documentation is abundant but not always updated, and again it's not organized enough and has a lack of hierarchy. Learning to use this app will require quite a lot of your time and maybe you'll feel some frustration trying to find the video that explains what you exactly want to do. The good point is that once you understand how to use it... The possibilities are almost limitless. I would like to suggest the the creator to improve the UI/UX (maybe hiring an external consultant?) and also to try to update, tidy and organize the documentation. With this improvements, IMO, it would be a 10/10 app.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 16, 2019

HIGHLY recommend this app . Support was great. Is amazing to have stronger capabilities than just facebook alone. For those of you that take your advertising seriously this is a must.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

Had some problems when registering but got in contact and got quick service. Excited to see what Trackify can do!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2019

10/10 customer support! Their customer service just spent around 2 hours of helping me understand problems with my store. Now it is all 100% working - all events are going to FB in a proper manner! This app fires couple useful extra events like product customization and have all features you need to provide your FB pixel all needed and advanced things!

Using app

10 months

Total reviews

7

Average rating

5.0

1 / 5 Share

Sept. 12, 2019

I was excited at first because it was recommended by a good friend. Followed all the steps in the videos but some of them aren't updated and missing information. Contacted support, they took a day just to tell me to turn off my ad blocker... It was really weird, they have a "clean uninstall feature" which is suppose to delete all code... yet I tried it and it doesn't remove all the code. Been contacting support since but they take forever... Will be looking for another option.

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 5, 2019

it will fuck up ur facebook pixel coding if u opt to switch out so then you will have to be forced to use them.

Using app

11 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hey Yens: We appreciate any reviews that are based on actual insights and trying the app within our free trial. We're showing that between your first install and uninstall you checked out the app for exactly 15 minutes. (https://www.screencast.com/t/5EYidm6kG1Hl) We'll be happy to help you with any misunderstandings you may have about how to set up and use Trackify. As a matter of fairness to our developers as well as current and future users, we ask that you kindly remove this review until you are in a position to provide a more educated opinion. Trackify Support

5 / 5 Share

Aug. 30, 2019

I never write reviews but the ease of use and the immediate customer service response from the creator of the app is astounding. The app is seamless, their FAQs cover everything, highly recommend.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

Danny and the support staff at Trackify made it very easy for me to clean up my page and find the duplicate pixels. Although my journey is not over they provided great support and that says a lot about a company that is willing to help their customers at a moments notice.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 21, 2019

Very fast support, every time I had technical difficulties they fixed it right away. Very good app for playing with fb pixel in advanced lvl

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2019

Probably the most advanced pixel app out there. Excellent support, super helpful and helps solve any issues and answer questions. Thanks guys!

Using app

About 1 month

Total reviews

1

Average rating

5.0