All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
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5 / 5 Share

April 10, 2020

The best pixel app on Shopify! Extensive and excellent functionality with great support. I would highly recommend it to anyone. Thank you for the service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2020

I started out on this app frustrated, as pixels are not my strong suite when it comes to ecommerce. However, through the step-by-step video tutorials and PHENOMENAL live customer service (shoutout to Tanmay!) I had all my questions answered and everything had been cleared up. I look forward to using the app on my Shopify journey!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

Amazing customer service. Tanmay was really helpful. This app is a life saver and I recommend it to everyone!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2020

Very helpfull staff, they fixed my problem within minutes im very happy with the app! Thank you so much!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2020

I'm satisfy with the app and their customer service center. They supported me well and quickly. Give 5 stars.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Took a few minutes to setup, there are other competing apps available but I think what makes Trackify stand out is their superior customer service. I had a ton of questions in terms of getting the setup right, used their live chat and got all of my questions answered. Would highly recommend.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Splendid app and superb support from their experts. I have 2 stores and literally would not be able to manage my data and protect my pixel if it wasn't for using Trackify. I highly recommend this app.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

I'm very happy with this app, and all the support that Thomas and the team provide. They are really a wealth of information for anything having to do with the FB Pixel and tracking.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Amazing App! I wonder why it is not widely known. This is a MUST for all general stores in different niches, otherwise your pixel will never be as clean and exact as your competitions. Also quick, friendly support and clear instruction. Highly recommend

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Very happy with the app. Great customer support. I was having an issue with my catalog and the customer support team jumped on a chat and help we resolve right away.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

I just installed the app, support is great and there are tutorials all the way, so you can set up and run in a hurry. Great

Store

Veneno

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Dylan was amazing, helped me to pinpoint the problems via zoom call, and was very knowledgeable. Thank you for the great support.

Store

HALIPAX

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

This app just keeps getting better and better. Trackify X is crucial to gaining more insights and optimization with the Facebook pixel. The catalog uploader is stupid simple to use. Being able to create multiple lookalike audiences is worth it's weight in gold. We have OCU from Zipify and the support from Trackify was fantastic! I can't recommend this app enough.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

Great app and absolutely amazing customer experience! Would highly recommend! Just installed it for my store and seems really good so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2019

Great tracking app for FB pixels. Their customer support is extremely accommodating and very responsive.

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 27, 2019

lol, just lol . I don't recomand this app at all, well this is the lamest customer service i ever met, i just asked questions and i got only seen for hours, then asked again and again seen... what's wrong with you guys?

Using app

5 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 11, 2019

Great support. Guys in this team spend quarters of time helping me understand and fix any issue I met

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2019

The app offers really advanced features that seasoned marketers will certainly enjoy. You can basically do whatever you want with the FB pixel. Nevertheless, in my opinion, the UI is not very intuitive and requieres a long learning curve. The documentation is abundant but not always updated, and again it's not organized enough and has a lack of hierarchy. Learning to use this app will require quite a lot of your time and maybe you'll feel some frustration trying to find the video that explains what you exactly want to do. The good point is that once you understand how to use it... The possibilities are almost limitless. I would like to suggest the the creator to improve the UI/UX (maybe hiring an external consultant?) and also to try to update, tidy and organize the documentation. With this improvements, IMO, it would be a 10/10 app.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 16, 2019

HIGHLY recommend this app . Support was great. Is amazing to have stronger capabilities than just facebook alone. For those of you that take your advertising seriously this is a must.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

Had some problems when registering but got in contact and got quick service. Excited to see what Trackify can do!

Using app

22 days

Total reviews

1

Average rating

5.0