All reviews

Rating Breakdown

  • 5
    93% (330 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 97% (346)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2024

Tanmay heeft mij ongelofelijk goed geholpen, ik ben erg content met de wijze hoe hij mij te woord heeft gestaan! Veel dank !!! Groeten, Nadia

Store

Annea

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Beste Annea, Bedankt voor je feedback! We zijn blij te horen dat Tanmay je zo goed heeft geholpen en dat je tevreden bent over de manier waarop hij je heeft bijgestaan. Als je nog verdere vragen hebt of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen.

5 / 5 Share

May 1, 2024

Tanmay was very helpful, great app and great support, very helpful

Store

Hoho.lt

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hoho.lt, Thank you for your review! We're delighted to hear that Tanmay was very helpful and that you're satisfied with both our app and the support you received.Thanks again for your feedback!

5 / 5 Share

May 1, 2024

The service from mister Tanmay is very good and thank you very much.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi jellowshops, Thank you for taking the time to leave a review! We're pleased to hear that you had a very good experience with Tanmay. Providing excellent service is our top priority, and your appreciation means a lot to us. Thanks again for sharing!

5 / 5 Share

April 23, 2024

thank you, guys, for the support, tanmay was fantastic in solving my problem

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi LeLightGo, Thanks for sharing your feedback! We're thrilled to see Tanmay assisted you and solved the issue. Thanks again for your kind words!

5 / 5 Share

April 22, 2024

very good guidance, recommended, helped by tanmay :)

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi alfalina, Thanks for your kind words! We're glad to see our team member Tanmay was helpful and provided you with the support you needed. Thanks again!

5 / 5 Share

April 9, 2024

hat sehr gut weitergeholfen , Tanmay hat es mir sehr einfach gemacht und alles gut erklärt und mir wietergeholfen!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Herosmile, Vielen Dank für die Anerkennung von Tanmays Arbeit. Er ist ein fantastisches Teammitglied und setzt sich stets für unsere Händler ein. Prost!

5 / 5 Share

March 11, 2024

Great support, thank you to Tanmay!

Using app

Over 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Hi Das Boep, Thank you for recognizing Tanmay. He is a recent addition to our team, but has already made an outstanding impact. Please always feel free to reach out to us for any future needs!

5 / 5 Share

March 8, 2024

duidelijk met goede support van Tanmay.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hallo Excellent21 shop, Bedankt dat u de tijd heeft genomen om deze mooie recensie voor ons achter te laten! Tanmay is een rockster in ons team en we zijn blij dat hij een uitstekende klantervaring heeft kunnen bieden!

5 / 5 Share

March 1, 2024

Tanmay heeft ons echt perfect geholpen en erg veel dingen die onduidelijk waren uitgelegd! heel fijn en zeker een aanrader!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hoi CoreGoodies, Bedankt voor het erkennen van de inspanningen van Tanmay! We willen onze verkopers altijd de best mogelijke klantervaring bieden en zijn blij dat we hier een succes hebben geboekt. Aarzel niet om ons te contacteren voor eventuele toekomstige behoeften!

5 / 5 Share

Feb. 28, 2024

An outstanding application, excellent support! Thank you, Tanmay, this call really helped me understand what I needed to do on my side. Thank you! I will continue with you.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello Casualmode.fr, Thanks so much for recognizing our support services. We appreciate that you were able to get what you needed from Tanmay for Trackify X Facebook Pixel. Please let us know if you need anything at anytime! The Support Team

5 / 5 Share

Feb. 27, 2024

Super good support! They helped me - Tanmay very good communication!

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi there CHARME' Lingerie, We love to see this review and appreciate that Tanmay was able to give you the support that you needed. Do not hesitate to reach out if you need anything from us. The Support Team

1 / 5 Share

Feb. 22, 2024

They did fraud with me, team claimed they will remove the charge from my bill but they never did. They said, uninstall the app & we will remove charges but guess what? charges were never removed.

Using app

15 days

Total reviews

4

Average rating

4.0

Developer Reply

Hi Enrico Eyewear, We are sorry that you went through this experience, but we have certainly not committed fraud. We had not received any payment from you, so we were unable to issue you a refund at that time. We applied a credit to your account to rectify this situation and will contact you to with evidence that the credit was applied.

1 / 5 Share

Dec. 11, 2023

This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.

Using app

2 months

Total reviews

3

Average rating

2.3

Developer Reply

Hello Properkicks, We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.

5 / 5 Share

Dec. 9, 2023

I've been using the service and paying for several months - lately I received 3 emails with a date countdown that my trial is expiring in 15 days, then in 3 days and now. I sent multiple emails trying to verify why this is happening and if everything will continue to work as expected in the back-end with 0 responses so my review is; the tool is fine but there is 0 customer service so if you ever need help like myself, you might be stuck figuring it out. I might just uninstall and support someone else.

Using app

4 months

Total reviews

8

Average rating

4.8

Developer Reply

Hello Kakushin, Thanks for leaving us this 5-star review! We are happy we could assist you. The Support Team

5 / 5 Share

Dec. 6, 2023

回复非常及时,当天就约了会议帮助安装,希望后面能顺利追踪

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

嗨 HAIRWANNA, 我们很高兴看到这篇评论。谢谢!很高兴您能够通过与我们的支持团队成员会面来快速解决您的需求。如果您需要其他任何信息,请随时与我们联系! The Support Team

5 / 5 Share

Dec. 6, 2023

Support team is excellent

Store

Ozeqo

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Ozeqo, Thank you for recognizing our amazing support team and leaving this review! We are here to help anytime you need us. The Support Team

5 / 5 Share

Nov. 24, 2023

Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there Blastshop, We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you! The Support Team

5 / 5 Share

Nov. 23, 2023

Great App, easy to configure, fast and good support!

Using app

About 24 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Weinspirits, Thanks for the 5-star review of Trackify X Facebook Pixel. We are happy that we could give you the support you needed to set up the app. Have a great season! The Support Team

5 / 5 Share

Nov. 22, 2023

J'adore cette intégration facebook, c'est la meilleure intégration que j'ai trouvé sur shopify app, le support est vraiment au top, je recommande ! 100%

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Salut Fabulartz! Merci pour votre avis fantastique! Nous vous remercions d’avoir pris le temps de reconnaître non seulement l’application, mais aussi notre incroyable équipe d’assistance. Passez d’excellentes fêtes de fin d’année. L’équipe d’assistance

5 / 5 Share

Dec. 4, 2023

Ik ben weer geweldig geholpen met mijn situatie. Ik kon niet verser en mijn instelling stonden verkeerd. En Deepanjoy heeft me weer goed geholpen. TOP!!

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Hallo daar Fadia's Goods, Het is altijd geweldig om te horen dat Deepanjoy je heeft kunnen helpen met je app. Hij is een superster en we stellen het op prijs dat u zijn steun erkent. Bedankt! Het ondersteuningsteam