Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
894
chart
#389
All reviews
Rating Breakdown
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Feb. 27, 2024
Super good support! They helped me - Tanmay very good communication!
Hi there CHARME' Lingerie, We love to see this review and appreciate that Tanmay was able to give you the support that you needed. Do not hesitate to reach out if you need anything from us. The Support Team
Feb. 26, 2024
Goed geholpen door een vriendelijke door Tanmay. Hielp mij goed met het installeren van Pixel.
Hoi Shopelestic! Bedankt voor het achterlaten van deze recensie. We zijn zo blij dat Tanmay je heeft kunnen helpen met het opzetten van je Trackify-app. Laat het ons weten als je iets nodig hebt! Het ondersteuningsteam
Feb. 23, 2024
Outstanding customer service! Super quick responses and personalized assistance. Nicoz helped me out when I was stuck and guided me through all the steps.
Hi there Magnola, Thank you so much for submitting this review! We love to hear that Nicoz was able to assist you with setting up your app. We strive for that personalized customer support and are glad that you got to benefit from it. We are here if you need us! The Support Team
Feb. 22, 2024
They did fraud with me, team claimed they will remove the charge from my bill but they never did. They said, uninstall the app & we will remove charges but guess what? charges were never removed.
Hi Enrico Eyewear, We are sorry that you went through this experience, but we have certainly not committed fraud. We had not received any payment from you, so we were unable to issue you a refund at that time. We applied a credit to your account to rectify this situation and will contact you to with evidence that the credit was applied.
Feb. 19, 2024
very patient and takes the time to explane everything. Tanmay
Hello MillBi, Thank you for taking the time to write us this review. We are glad that Tanmay was able to assist you with your setup. We strive to provide solutions as well as education to help merchants such as you. Thanks again! The Support Team
Feb. 13, 2024
they have good support , "Tanmay'' stayed with me in a zoom chat and helped me a lot to fix my problem . I really I appreciate everything .
Hi macppl, We appreciate you acknowledging our support resources. It is great that Tanmay was able to get on a zoom chat with you and help you fix what you needed help with. We are here to help if you need anything. The Support Team
Feb. 16, 2024
Nicoz and Tanmay helped me perfectly. He takes his time and is always looking for a solution :)
Hello F&D Oslo, We love to hear that Nicoz was able to assist you and provide you with resolution to your store needs. We strive to not only provide what you are seeking, but to also explain as we go along. It is great you had that experience. Thank you for acknowledging our support from Nicoz. The Support Team
Feb. 12, 2024
To be honest I am very impressed by Trackify. The set-up was super easy and the dashboard was very helpful for our ad-management. Also they have an amazing customer support team. They respond quickly to our questions and really took time to explain everything from scratch. So far the entire experience was very smooth and successful for us.
Hi there PURE & ANALOG, This is a great review to receive. Thank you for acknowledging our app and our support resources. We strive to give the best experience possible and provide education as well. Our goal is to fix it fast and let you get on with your day. Please reach out whenever you need! The Support Team
Feb. 8, 2024
I needed to set the pixel in Trackify for my website and Facebook connection, still learning everything. Tanmay B was very patient en helpfull. Thank you for that
Hello Cooper Amsterdam, We appreciate you taking the time to leave us this review. We love to hear that Tanmay was able to help you set up your pixel. Please let us know if you need anything as you begin the journey with Trackify. We are here to help! The Support Team
Feb. 2, 2024
Hello MegaPlushWorld, Thanks for leaving this 5-star review!! The Support Team
Dec. 20, 2023
very fast and helpful, he solved my problems immidiately, thank you so much!
Hi ALLURA AMSTERDAM, Thanks for taking the time to leave us a nice review! We always strive to provide speedy service for our merchants, so this review is very gratifying to read. Please don't hesitate to reach out for any further assistance!
Dec. 19, 2023
A friend recommended this app. I received a lot of help installing the app via a video call. I would definitely recommend this app.
Hi Lou Amsterdam, We appreciate the kind words! We take great pride in our team's ability to assist with setup and love hopping on video meetings with our merchants. Happy holidays from the Trackify team!
Dec. 18, 2023
GREAT SERVICE!
Hi VISION LABS, Thanks for the kind words! We're always here to assist!
March 21, 2024
Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!
Hi Mijn winkel, Thank you for leaving us this nice review, Deepanjoy is a rockstar on our team, he'll be thrilled to read such positive feedback!
Dec. 15, 2023
Très bon service client, je recommande
Bonjour Allegriana Paris, Merci de nous avoir laissé cette belle critique! Nous sommes très fiers de fournir un excellent support client et sommes heureux que vous ayez eu une excellente expérience avec notre application!
Dec. 15, 2023
Very good customer support! Thank you Deepanjoy especially for your support!
Hi TopDeals23, Thanks for the kind words, Deepanjoy is a rockstar on our team. Don't hesitate to reach out for any future support!
Dec. 11, 2023
This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.
Hello Properkicks, We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.
Dec. 9, 2023
I've been using the service and paying for several months - lately I received 3 emails with a date countdown that my trial is expiring in 15 days, then in 3 days and now. I sent multiple emails trying to verify why this is happening and if everything will continue to work as expected in the back-end with 0 responses so my review is; the tool is fine but there is 0 customer service so if you ever need help like myself, you might be stuck figuring it out. I might just uninstall and support someone else.
Hello Kakushin, Thanks for leaving us this 5-star review! We are happy we could assist you. The Support Team
Dec. 6, 2023
Deepanjoy was very helpful with helping us out with setting up the app
Greetings Pecco, It is great that Deepanjoy was able to assist you with setting up your app the way that you wanted. Thanks for acknowledging his support! The Support Team