All reviews

Rating Breakdown

  • 5
    93% (328 ratings)
  • 4
    1% (4 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (15 ratings)

Reviews with Text

  • 97% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2023

I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Tiny Explorings, First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business. The Trackify Support Team

5 / 5 Share

Oct. 1, 2023

I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff. I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes. Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well. I really appreciate that fast customer support! I would definitely recommend! Thanks!

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Rabble Clothing, We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support! The Trackify support team

5 / 5 Share

Sept. 30, 2023

Oustanding Customer Support! Deepanjoy called me when I need it even at Saturday Evening! I thought my pixel wasn't working well but he explained that it's because of my cache and it was resolved immediately. I've been using them for all my stores and to be honest, they've been working really well and I haven't face any major tracking issues even with iOS 14. Thanks guys!

Store

Aejung

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Aejung, Thanks so much for taking the time to leave this great review! Deepanjoy is a star player on our support team and takes pride in his role as is evident by his determination and dedication. We are very happy that Trackify X Facebook Pixel is benefiting all of your stores. The Trackify support team

5 / 5 Share

Sept. 29, 2023

Amazing service! Such a quick reaction and problem solvinh thinking. They have all the expertise to help me out!

Using app

About 3 hours

Total reviews

12

Average rating

5.0

Developer Reply

Greetings PurelyGoods, We appreciate your 5-star review. It is fantastic that you had quick, amazing service and that you received the help that you needed. We take pride in offering the best that we can for supporting our merchants. The Trackify support team

5 / 5 Share

Sept. 27, 2023

The reviews about Deepanjoy's amazing support are certainly not exaggerated! Have just started using the app, however the support provided for setup has been exceptional. Looking forward to use the app for enhanced data.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Greetings Protecta, It is great to read this review! Deepanjoy has been an asset to our support team and he continues to provide exceptional service to our merchants. We appreciate that Trackify X Facebook Pixel is benefiting you and your business. The Trackify support team

5 / 5 Share

Sept. 27, 2023

Really great app! customer support is great they even got on a zoom to run through things with me.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Soothed You, Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read that you took advantage of our Zoom meeting/education resources. Trackify X Facebook Pixel Team

5 / 5 Share

Sept. 27, 2023

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Next Level Goods, Thanks for leaving the 5-star review! The Trackify X Facebook Pixel Team

5 / 5 Share

Sept. 19, 2023

Trackify is a "must-have" application in today's advertising environment! I recently installed the app and still learning my way around. Support is excellent also the training videos in the app. Again an awesome application and very friendly, knowledgeable, and helpful support that is very important to our success using this app!

Using app

8 days

Total reviews

15

Average rating

5.0

Developer Reply

Greetings The Sparkle Place, Great review! We appreciate you leaving this for Trackify X Facebook Pixel. We strive to make your journey as informative as possible, and it is great that you used the support and resources we have available to assist you in setting up your app. Thanks again! The Trackify Support Team

5 / 5 Share

Sept. 20, 2023

Great app and support. Helped us solve an issue with our pixel and also worked to integrate an app into their system. It's a better system to use than Shopify's native facebook integration if you're serious about marketing. Highly recommend.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Munay Creations, Thank you for this nice review! We are very happy to hear that you received great support and found the app to be of such value. Please do not hesitate to reach out to our team for any support in the future!

5 / 5 Share

May 27, 2024

The help i got from Deepanjoy was amazing he guide me right through the process and make things run smoothly. Respectful and friendly. Save your self a headache and rich out to him. He will most definitely save you time and you will have a better day. Once again thank you ALOT Deepanjoy! :) Love The Amazing Support :) always good customer service!! :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there ONE ON TOP, Thanks for the excelent review! Deepanjoy is amazing at what he does for the Trackify application and we are glad he was able to help you with all that you needed to save time and stress. We are here if you need us! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 7, 2023

I been using this app on all my stores! Its really simple to use. Customer support is also on point. I really like this app because i can track all my data from all the pixels i have. 10/10 highly recommended

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings DailyWishBox, We appreciate that you took the time to leave us this 5-star review! We strive to make sure our Customer Support is there to assist you when you need it. We love that you are able to use Trackify X Facebook Pixel in all of your stores and that you can track the data you need to benefit from the app. Let us know if you need anything! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 1, 2023

Fast support and was able to fix my purchase event issue promptly. Thank you deepanjoy.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi GOJI REPUBLIC, We appreciate you taking the time to write us this review. We take great pride in providing excellent customer service and it sounds like Deepanjoy hit the mark here! Don't hesitate to reach out in the future if you need further support! Stephanie and the Customer Support Team

5 / 5 Share

Aug. 25, 2023

Helpful Support. Just installed the app and seems to be working well! Thank you for the assistance with setup.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello One Lucky Wish, Thank you for taking the time to leave us this 5-star review. We are happy that you used our services to assist you with setting up your app. We offer this service to all of our merchants to help you customize your theme and options. It is great that Trackify X Facebook Pixel is working for your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 11, 2023

good help fixed my pixel !!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Northgoodies, Thank you for the 5-star review. It is great to hear that customer support could help you fix your pixel and that Trackify X Facebook Pixel can benefit your store. Stephanie & The Customer Support Team

1 / 5 Share

Nov. 11, 2024

I am extremely disappointed with this app. There are daily issues and constant technical glitches that disrupt my business operations. The app support is no help—representatives rarely provide solutions, and any attempt to reach a manager is ignored. I’m paying a monthly fee for a service that simply doesn’t work as promised. This app has cost me time, money, and endless frustration. I would not recommend it to anyone looking for a reliable solution

Using app

Over 1 year

Total reviews

4

Average rating

1.0

Developer Reply

Greetings to you! First and foremost, thank you for taking the time to provide such an elaborate and glowing review. We appreciate that you could reach out to get the assistance you needed for your store. Although we know that there can be bugs, we are here to help whenever you need it. It is great that Trackify X Facebook Pixel can give you more enhanced detailed tracking that you desire. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 8, 2023

The service is excellent! Thank you so much for helping me always quickly! would reccomend this app to everybody!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Greetings Gipfelgaudi Store, Thank you for your great review! It is fantastic to hear that our service was quick and able to help you with your needs. We love that Trackify X Facebook Pixel is benefiting your store. Stephanie & the Customer Support Team

5 / 5 Share

July 12, 2023

Ik ben fijne en snel geholpen. Dank je wel.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello its-sibs, We appreciate you taking the time to submit this 5-star review. It is great to hear that you had a positive experience using our support team. We are happy that Trackify can help your business needs. Stephanie & the Customer Support Team

5 / 5 Share

July 11, 2023

Great Support! Deepanjoy was Awesome! Took the time to listen to our issues and resolved it instantly.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Little Palace Store, Thank you for the glowing review! We love to hear that Deepanjoy took the time to listen and resolve your issue instantly. We are here to assist you with anything you may need. Happy to hear that Trackify is working for your store! Stephanie and the Customer Support Team

5 / 5 Share

July 7, 2023

The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.

Using app

10 days

Total reviews

16

Average rating

4.8

Developer Reply

Hi Abebe+Booker, Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store. Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs! Stephanie and the Customer Support Team

5 / 5 Share

July 3, 2023

The app is tracking everything perfectly and the support was extremly good! Thank you. I will keep using the app and update on the results!

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Greetings Red Raven, Thank you so much for the 5-star review. Your store looks amazing with the unique sunglasses and the functionality. We are happy to see that Trackify is working for you! Stephanie and the Customer Service Team