Trackify Facebook Pixel,TikTok
Track Meta Pixels Facebook, TikTok Pixel, CAPI, Feed & Catalog
Rating
4.8
feedback
357
chart
#267
All reviews
Review RSS Feed
March 1, 2024
Tanmay heeft ons echt perfect geholpen en erg veel dingen die onduidelijk waren uitgelegd! heel fijn en zeker een aanrader!
Hoi CoreGoodies, Bedankt voor het erkennen van de inspanningen van Tanmay! We willen onze verkopers altijd de best mogelijke klantervaring bieden en zijn blij dat we hier een succes hebben geboekt. Aarzel niet om ons te contacteren voor eventuele toekomstige behoeften!
Feb. 28, 2024
An outstanding application, excellent support! Thank you, Tanmay, this call really helped me understand what I needed to do on my side. Thank you! I will continue with you.
Hello Casualmode.fr, Thanks so much for recognizing our support services. We appreciate that you were able to get what you needed from Tanmay for Trackify X Facebook Pixel. Please let us know if you need anything at anytime! The Support Team
Feb. 27, 2024
Super good support! They helped me - Tanmay very good communication!
Hi there CHARME' Lingerie, We love to see this review and appreciate that Tanmay was able to give you the support that you needed. Do not hesitate to reach out if you need anything from us. The Support Team
Feb. 22, 2024
They did fraud with me, team claimed they will remove the charge from my bill but they never did. They said, uninstall the app & we will remove charges but guess what? charges were never removed.
Hi Enrico Eyewear, We are sorry that you went through this experience, but we have certainly not committed fraud. We had not received any payment from you, so we were unable to issue you a refund at that time. We applied a credit to your account to rectify this situation and will contact you to with evidence that the credit was applied.
Dec. 11, 2023
This is the worst app ever. Support team is not bad but app itself is not doing a good job. If you are choosing this app because it is cheaper than triplewhale and hyros don't do it. I lost a lot of money because of this app. Serverside api keeps disconnecting everyday by itself which is affecting ad results very bad.
Hello Properkicks, We are sorry you are experiencing issues with our application. As we know our app is generating the long-term token which usually last for 3-4 months. We believe this is a Facebook issue because of two possible reasons, either changing your Facebook password frequently or logging into multiple Facebook accounts and/or devices. We highly suggest you check with your Facebook support regarding this problem.
Dec. 9, 2023
I've been using the service and paying for several months - lately I received 3 emails with a date countdown that my trial is expiring in 15 days, then in 3 days and now. I sent multiple emails trying to verify why this is happening and if everything will continue to work as expected in the back-end with 0 responses so my review is; the tool is fine but there is 0 customer service so if you ever need help like myself, you might be stuck figuring it out. I might just uninstall and support someone else.
Hello Kakushin, Thanks for leaving us this 5-star review! We are happy we could assist you. The Support Team
Dec. 6, 2023
回复非常及时，当天就约了会议帮助安装，希望后面能顺利追踪
嗨 HAIRWANNA， 我们很高兴看到这篇评论。谢谢！很高兴您能够通过与我们的支持团队成员会面来快速解决您的需求。如果您需要其他任何信息，请随时与我们联系！ The Support Team
Dec. 6, 2023
Support team is excellent
Hi there Ozeqo, Thank you for recognizing our amazing support team and leaving this review! We are here to help anytime you need us. The Support Team
Nov. 24, 2023
Very good support. I had a problem with tracking on Tiktok - we jumped on a zoom call and they helped me out very fast!
Hi there Blastshop, We appreciate this review and the time you took to leave it! We are happy that you were able to jump on a Zoom with our support team and get the assistance you needed to set up the tracking in Tiktok. Thank you! The Support Team
Nov. 23, 2023
Great App, easy to configure, fast and good support!
Hello Weinspirits, Thanks for the 5-star review of Trackify X Facebook Pixel. We are happy that we could give you the support you needed to set up the app. Have a great season! The Support Team
Nov. 22, 2023
J'adore cette intégration facebook, c'est la meilleure intégration que j'ai trouvé sur shopify app, le support est vraiment au top, je recommande ! 100%
Salut Fabulartz! Merci pour votre avis fantastique! Nous vous remercions d’avoir pris le temps de reconnaître non seulement l’application, mais aussi notre incroyable équipe d’assistance. Passez d’excellentes fêtes de fin d’année. L’équipe d’assistance
Dec. 4, 2023
Ik ben weer geweldig geholpen met mijn situatie. Ik kon niet verser en mijn instelling stonden verkeerd. En Deepanjoy heeft me weer goed geholpen. TOP!!
Hallo daar Fadia's Goods, Het is altijd geweldig om te horen dat Deepanjoy je heeft kunnen helpen met je app. Hij is een superster en we stellen het op prijs dat u zijn steun erkent. Bedankt! Het ondersteuningsteam
Nov. 10, 2023
We have been using this app for a few years it's great for tracking fb sales customer service is great too
Greetings Garage Skateshop, Thank you for being a valued merchant to Trackify X Facebook Pixel. We appreciate you taking the time to leave us this review. The Support Team
Oct. 27, 2023
The support team is very good and helpful. Resolve my all queries at one time. I recommend it to all. let's try once.
Hi YuvaFlowers, It is great to see this review and know that you were able to get the support you needed in one shot. Let us know if you need anything! The Trackify Support Team
Oct. 25, 2023
Exactly what I was after and great support. Thank you.
Hi there Affinity, Thanks for leaving this great review. It is great that you have found what you needed to support your store and that you were able to get the results that you needed through the support team. The Trackify Support Team
Oct. 18, 2023
so far so good
Greetings Savage Yet Civilized Apparel, Thank you for leaving us this 5-star review. Reach out to us if you need us! The Trackify Support Team
Oct. 16, 2023
Very good support managers! thank you for all your help
Hello YorkerLabel, Thanks for leaving this 5-star review. We are happy that you were able to use our support resources and get the help that you needed. We are here when you need us! The Trackify X Facebook Pixel support team
Oct. 13, 2023
Great App and amazing support
Hi there Mvintage, Thank you for the 5-star review! It is great to hear that the app is working for you and that our support team was able to assist you. The Trackify X Facebook Pixel support team
Oct. 8, 2023
I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.
Hello Tiny Explorings, First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business. The Trackify Support Team
Oct. 1, 2023
I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff. I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes. Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well. I really appreciate that fast customer support! I would definitely recommend! Thanks!
Hello Rabble Clothing, We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support! The Trackify support team