All reviews

Rating Breakdown

  • 5
    93% (830 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2023

verry good and fast support i use this app in 3 diffrent stores works good

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Steve Rich, It is great that you took the time to leave this great review. We are happy to hear that you had good and fast support. Let us know if you need any assistance in the future. The Trackify Support Team

5 / 5 Share

Oct. 30, 2023

Excellent, fast support! I recommend

Store

My Store

Using app

3 months

Developer Reply

Hi there My Store, Thanks for leaving this great review. We appreciate that you got quick support with your store needs. We are here to help! The Trackify Support Team

5 / 5 Share

Oct. 27, 2023

The support team is very good and helpful. Resolve my all queries at one time. I recommend it to all. let's try once.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi YuvaFlowers, It is great to see this review and know that you were able to get the support you needed in one shot. Let us know if you need anything! The Trackify Support Team

5 / 5 Share

Oct. 25, 2023

very nice support and very good tracking

Store

Mein Shop

Using app

16 days

Developer Reply

Greetings Mein Shop, Thanks for leaving this 5-star review. We love to hear that you received the support you needed and that Trackify give you the tracking you are looking for. We are here if you need us! The Trackify Support Team

5 / 5 Share

Oct. 25, 2023

Exactly what I was after and great support. Thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Affinity, Thanks for leaving this great review. It is great that you have found what you needed to support your store and that you were able to get the results that you needed through the support team. The Trackify Support Team

5 / 5 Share

Oct. 19, 2023

Professional assistance, very quick response and really useful, I recommend 100%! ;)

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Fineastore, We appreciate you leaving us this great review. It is great to hear that you had a great experience with our support team. They are very knowledgeable on all that you need for using Trackify X Facebook Pixel. Do not hesitate to let us know if you need anything. The Trackify support team

5 / 5 Share

Oct. 18, 2023

so far so good

Using app

About 23 hours

Total reviews

5

Average rating

5.0

Developer Reply

Greetings Savage Yet Civilized Apparel, Thank you for leaving us this 5-star review. Reach out to us if you need us! The Trackify Support Team

5 / 5 Share

Oct. 18, 2023

Outstanding customer support! Their guidance and assistance were truly invaluable in helping us make the most of Trackify.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Greetings WeGotEverythingPhilippines, It is great to see this 5-star review. We are very happy that you received outstanding customoer support and that is what we strive to do. Thank you for utilizing this free service to promote your business. We are here if you need us! The Trackify Support Team

5 / 5 Share

Oct. 17, 2023

deenajoy helped me perfectly I am super happy with his assistance

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Saphire's Glamour, Thank you for your great review! We are happy to hear that Deepanjoy was able to assist you with your set up needs. We are here if you need us! The Trackify support team

5 / 5 Share

Oct. 16, 2023

Very good support managers! thank you for all your help

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello YorkerLabel, Thanks for leaving this 5-star review. We are happy that you were able to use our support resources and get the help that you needed. We are here when you need us! The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 15, 2023

Great support , the customer support helped me right away when they noticed that I didn't install my pixel correct and gave me tips to better tracking with UTM

Store

Veroda

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Veroda, Thanks for reaching out to our support for assistance! We appreciate that we were able to help you with your pixel installation to help the performance of Trackify. Thank you for leaving us this great review! The Trackify support team

5 / 5 Share

Oct. 13, 2023

very quick and very good service, they help you very well especially Deepanjoy! Thx!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Beliyani, Thank you for this great review! We love to hear that Deepanjoy was able to assist you quickly and give you the support that you needed. We are here if you need us! The Trackify X Facebook Pixel Support team

5 / 5 Share

Oct. 13, 2023

Great App and amazing support

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi there Mvintage, Thank you for the 5-star review! It is great to hear that the app is working for you and that our support team was able to assist you. The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 9, 2023

I had a billing problem. Deepanjoy from trackify support offered me a zoom call and was very efficient and quick. Very professional support, and the application works very well. Thank you very much

Store

ZYMAD

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there ZYMAD, We appreciate that you were able to reach out and efficiently recieve the support you needed from Deepanjoy to resolve your billing issue. It is great to hear that he was able to assist you. Thank you for your great review! The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 8, 2023

I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Tiny Explorings, First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business. The Trackify Support Team

5 / 5 Share

Oct. 5, 2023

Deepanjoy was very helpful and fast. Recommended

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Live Vac, We appreciate this 5-star review. It is always great to hear that Deepanjoy was able to quickly assist you with your application. We are here to help! The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 3, 2023

Just set up my Trackfy App, everything went smooth, someone from their team help with the setup and it was fast. So up until now I like the app but I will come back with and update once I start running ads and make sure everything works.

Store

Klavea

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Klavea, It is great to hear that you had a smooth support experience with our team in setting up your app. Thank you for acknowledging that with this review. Once you start running ads, make sure to reach out if you have any questions or needs for support. We are here to help! The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 1, 2023

I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff. I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes. Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well. I really appreciate that fast customer support! I would definitely recommend! Thanks!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Rabble Clothing, We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support! The Trackify support team

5 / 5 Share

Sept. 30, 2023

Oustanding Customer Support! Deepanjoy called me when I need it even at Saturday Evening! I thought my pixel wasn't working well but he explained that it's because of my cache and it was resolved immediately. I've been using them for all my stores and to be honest, they've been working really well and I haven't face any major tracking issues even with iOS 14. Thanks guys!

Store

Aejung

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Aejung, Thanks so much for taking the time to leave this great review! Deepanjoy is a star player on our support team and takes pride in his role as is evident by his determination and dedication. We are very happy that Trackify X Facebook Pixel is benefiting all of your stores. The Trackify support team

5 / 5 Share

Sept. 29, 2023

Amazing service! Such a quick reaction and problem solvinh thinking. They have all the expertise to help me out!

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Greetings PurelyGoods, We appreciate your 5-star review. It is fantastic that you had quick, amazing service and that you received the help that you needed. We take pride in offering the best that we can for supporting our merchants. The Trackify support team