All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2023

I write this review because of the help of Deepanjoy! Very friendly en helpful...taking time and lead me step by step to the process. Thank you for helping me out!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Meppel24, Thanks for the nice review! Deepanjoy is a rockstar on our team, we're so glad to hear that you received top notch support from him. As always, we are here to help! Stephanie and the Customer Support Team

5 / 5 Share

Aug. 25, 2023

Helpful Support. Just installed the app and seems to be working well! Thank you for the assistance with setup.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello One Lucky Wish, Thank you for taking the time to leave us this 5-star review. We are happy that you used our services to assist you with setting up your app. We offer this service to all of our merchants to help you customize your theme and options. It is great that Trackify X Facebook Pixel is working for your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 18, 2023

Works great! Setting it up is easy. I did have some questions regarding the setup and I was asked to schedule a meeting via Teams. The support from Deepanjoy was crystal clear! Within a few minutes my account was finetuned and it works even better. He explained a few more things and I was good to go. I will most definitely keep using Trackify! It's worth the subscription.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there OrthoWalk, Thanks for leaving us such a fantastic review! It is great to hear that Deepanjoy could quickly and clearly support your needs for your store. We are glad you took the time to set up a meeting via Teams. We appreciate that Trackify X Facebook Pixel is what you need to be successful. Stephanie & The Customer Support Team

1 / 5 Share

Aug. 17, 2023

absoluter müll, seite läd einfach nicht hoch benutze firefox muss immer einen anderen browser benutzen uns selbst da funktioniert es nicht richtig, verknüpfung mit pixel bei snapchat einfach nicht möglich. monatelang geld abgebucht kein hilfe erhalten, trotz mehfachen kontakt. das ist leider meine erfahrung die ich gemacht habe. Falls Trackify das liest zahlt mir mein geld zurück..

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi Dufty's Store, We're sorry that you've had a bad experience. That said, we do disagree with some of what you've written here. Regarding the Firefox issue, while there are sometimes minor browser issues, these can typically be resolved by refreshing pages/cookies. Additionally, we do have the capability of linking pixels with snapchat. We have processed your refund; records indicate this occurred on August 18th. We would like to note that you did not contact us regarding the browser issue, or your concern regarding our ability to link pixels to snapchat, before posting the review. Our team has reached out to you as we do offer complimentary onboarding sessions. Please do not hesitate to reach out to us if you encounter any further issues. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 16, 2023

The app works perfectly and has perfect integration. It really helps my business grow , recommended!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings to you Aurastic, Thank you for your 5-star review. It gives us pleasure to know that our app is helping you to grow with our integration that is set up for stores like you. We love that Trackify X Facebook Pixel can help you to be profitable. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 14, 2023

Really good support, helping fast and understanding the situation

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there Bordel-demiaou, We are so glad you took the time to give us this review. We take pride in having great, quick support and it is even better that you reached out to us! Trackify X Facebook Pixel looks great for your store. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 14, 2023

Great service, a very helpful team that's always there to help! They make sure you understand exactly what you're doing and go above and beyond to help out! I

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Greetings to you OPULA SKIN, We appreciate the fantastic review and the fact that we were able to go above and beyond to help you out. That is what we are here for and we are happy that Trackify X Facebook Pixel can benefit your store needs. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 11, 2023

its not the 1st time using these guys, best shopify trackers available. top notch. no errors, even tiktok after trying lots contacts with shopify and tiktoks because catalogs errors, here was simply! and all ok- special thanks to deepanjoy ! thanks

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Greetings to you oTeuAnel, Thanks for leaving us such a great review. We are happy that we have the best trackers available and that they are benefiting your store. It is also great to hear that Deepanjoy could assist you with what you needed. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 11, 2023

good help fixed my pixel !!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Northgoodies, Thank you for the 5-star review. It is great to hear that customer support could help you fix your pixel and that Trackify X Facebook Pixel can benefit your store. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 10, 2023

Pros: Enhanced Tracking: Trackify X offers a more detailed and granular tracking compared to the standard Facebook Pixel integration. This allows for better retargeting and understanding of customer behavior. Multiple Pixel Management: For businesses that operate with multiple Facebook Pixels, Trackify X is a lifesaver. It simplifies the process of managing and assigning different pixels to specific products or collections. Custom Events: The ability to create custom events without diving into code is a boon for non-tech-savvy store owners. This feature provides more flexibility in tracking specific actions on the store. ROAS Optimization: With its advanced analytics, Trackify X aids in optimizing the Return on Ad Spend (ROAS), ensuring that advertising budgets are used efficiently. Integration with Other Apps: The app seamlessly integrates with other Shopify apps, making it easier to have a unified marketing and tracking strategy. Cons: Learning Curve: For those new to Facebook advertising or tracking, there might be a slight learning curve. However, with the resources and support provided, it's manageable. Price Point: Depending on the size and scale of your business, some might find the pricing a bit on the higher side. It's essential to weigh the benefits against the costs. Occasional Glitches: Like any other software, there are occasional bugs or glitches. However, the support team is generally responsive in addressing these issues. Conclusion: Trackify X Facebook Pixel Shopify App is a robust tool for e-commerce businesses looking to leverage Facebook advertising to its fullest potential. While it might seem overwhelming at first, the features it offers can significantly enhance ad targeting, tracking, and overall ROI. It's a recommended tool for those serious about scaling their Shopify store using Facebook Ads, but always consider the cost and ensure it aligns with your business needs and budget.

Using app

About 1 year

Total reviews

3

Average rating

2.3

Developer Reply

Greetings to you! First and foremost, thank you for taking the time to provide such an elaborate and glowing review. We appreciate that you could reach out to get the assistance you needed for your store. Although we know that there can be bugs, we are here to help whenever you need it. It is great that Trackify X Facebook Pixel can give you more enhanced detailed tracking that you desire. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 8, 2023

Great onboarding experience, helped to set up everything properly, app is working well! More accurate tracking!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Relievax, First and foremost, thank you for your awesome review! We take pride in the onboarding experience for our merchants, and we offer this as a solution to assist all who need the extra helping hand. It is great that Trackify X Facebook Pixel is working for your store needs and helping you to have better tracking. Stephanie & the Customer Support Team

5 / 5 Share

Aug. 8, 2023

The service is excellent! Thank you so much for helping me always quickly! would reccomend this app to everybody!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Greetings Gipfelgaudi Store, Thank you for your great review! It is fantastic to hear that our service was quick and able to help you with your needs. We love that Trackify X Facebook Pixel is benefiting your store. Stephanie & the Customer Support Team

5 / 5 Share

Aug. 4, 2023

Helpful and straight to the point

Store

Nora

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Nora, Thank you for your 5-star review. We love to hear that our customer support was helpful and quick. It is great that Trackify X Facebook Pixel can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

July 31, 2023

Service très réactif, je suis satisfaite du service client.

Store

Clorez

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Clorez, Thank you for you 5-star review. We are happy that you were satisfied with our customer support. Your store looks amazing. It is great that Trackify X Facebook Pixel can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

July 24, 2023

Perfect App to Track Ads Events, I love this using it since I have not running in any issue so far and support staff is great! Quick response with Resolution

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings ChatGPT Pro Prompts, We appreciate your great review. It is always good to hear that our support staff is quick to respond and able to find resolution for your needs. That is our goal, to take the pressure off of getting what you need! Trackify X Facebook Pixel is a great way to promote your prompts. Stephanie & the Customer Support Team

5 / 5 Share

July 18, 2023

Awesome service and very great support. For everyone that is having issues with tracking on their website this is the solution. Therefore the 5 stars

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Miauwplaza, Thanks for the outstanding review. We're so happy to hear that our support team was able to give you awesome service and support with your Trackify Pixel tracker! We wish you and your store a great success! Stephanie and the Customer Support Team

5 / 5 Share

July 12, 2023

Ik ben fijne en snel geholpen. Dank je wel.

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello its-sibs, We appreciate you taking the time to submit this 5-star review. It is great to hear that you had a positive experience using our support team. We are happy that Trackify can help your business needs. Stephanie & the Customer Support Team

5 / 5 Share

July 11, 2023

5 stars for the customer service. I have not experienced the fully functionality of the app yet so cannot provide an overall score at this moment. Great support from Deepanjoy, clear communication and quick troubleshooting. Giving me the right information I need to make good decisions for my business at the level I am currently at. Thank you

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Restorativplus, Thank you for the 5-star review. We appreciate you took the time to acknowledge the great support you received from Deepanjoy. Trackify is fantastic for the journey you are heading towards. We are here to assist you with anything that you need. Do not hesitate to contact us as you continue to navigate through the full functionality of Trackify. Stephanie & the Customer Support Team

5 / 5 Share

July 11, 2023

Great Support! Deepanjoy was Awesome! Took the time to listen to our issues and resolved it instantly.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Little Palace Store, Thank you for the glowing review! We love to hear that Deepanjoy took the time to listen and resolve your issue instantly. We are here to assist you with anything you may need. Happy to hear that Trackify is working for your store! Stephanie and the Customer Support Team

5 / 5 Share

July 11, 2023

super hulp!!!!

Store

Chez_chique

Using app

About 1 month

Developer Reply

Hello Chez_chique, Thank you so much for the 5-star review! We are happy that we could help you set up your store. It is great that Trackify X Facebook Pixel is benefiting you. Stephanie and the Customer Support Team