All reviews

Rating Breakdown

  • 5
    93% (830 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2023

Great service, a very helpful team that's always there to help! They make sure you understand exactly what you're doing and go above and beyond to help out! I

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Greetings to you OPULA SKIN, We appreciate the fantastic review and the fact that we were able to go above and beyond to help you out. That is what we are here for and we are happy that Trackify X Facebook Pixel can benefit your store needs. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 11, 2023

its not the 1st time using these guys, best shopify trackers available. top notch. no errors, even tiktok after trying lots contacts with shopify and tiktoks because catalogs errors, here was simply! and all ok- special thanks to deepanjoy ! thanks

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Greetings to you oTeuAnel, Thanks for leaving us such a great review. We are happy that we have the best trackers available and that they are benefiting your store. It is also great to hear that Deepanjoy could assist you with what you needed. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 11, 2023

good help fixed my pixel !!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Northgoodies, Thank you for the 5-star review. It is great to hear that customer support could help you fix your pixel and that Trackify X Facebook Pixel can benefit your store. Stephanie & The Customer Support Team

1 / 5 Share

Nov. 11, 2024

I am extremely disappointed with this app. There are daily issues and constant technical glitches that disrupt my business operations. The app support is no help—representatives rarely provide solutions, and any attempt to reach a manager is ignored. I’m paying a monthly fee for a service that simply doesn’t work as promised. This app has cost me time, money, and endless frustration. I would not recommend it to anyone looking for a reliable solution

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Developer Reply

Greetings to you! First and foremost, thank you for taking the time to provide such an elaborate and glowing review. We appreciate that you could reach out to get the assistance you needed for your store. Although we know that there can be bugs, we are here to help whenever you need it. It is great that Trackify X Facebook Pixel can give you more enhanced detailed tracking that you desire. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 8, 2023

Great onboarding experience, helped to set up everything properly, app is working well! More accurate tracking!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Relievax, First and foremost, thank you for your awesome review! We take pride in the onboarding experience for our merchants, and we offer this as a solution to assist all who need the extra helping hand. It is great that Trackify X Facebook Pixel is working for your store needs and helping you to have better tracking. Stephanie & the Customer Support Team

5 / 5 Share

Aug. 8, 2023

The service is excellent! Thank you so much for helping me always quickly! would reccomend this app to everybody!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Greetings Gipfelgaudi Store, Thank you for your great review! It is fantastic to hear that our service was quick and able to help you with your needs. We love that Trackify X Facebook Pixel is benefiting your store. Stephanie & the Customer Support Team

5 / 5 Share

Aug. 4, 2023

Helpful and straight to the point

Store

Nora

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Nora, Thank you for your 5-star review. We love to hear that our customer support was helpful and quick. It is great that Trackify X Facebook Pixel can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

July 31, 2023

Service très réactif, je suis satisfaite du service client.

Store

Clorez

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Clorez, Thank you for you 5-star review. We are happy that you were satisfied with our customer support. Your store looks amazing. It is great that Trackify X Facebook Pixel can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

July 24, 2023

Perfect App to Track Ads Events, I love this using it since I have not running in any issue so far and support staff is great! Quick response with Resolution

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings ChatGPT Pro Prompts, We appreciate your great review. It is always good to hear that our support staff is quick to respond and able to find resolution for your needs. That is our goal, to take the pressure off of getting what you need! Trackify X Facebook Pixel is a great way to promote your prompts. Stephanie & the Customer Support Team

5 / 5 Share

July 18, 2023

Awesome service and very great support. For everyone that is having issues with tracking on their website this is the solution. Therefore the 5 stars

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Miauwplaza, Thanks for the outstanding review. We're so happy to hear that our support team was able to give you awesome service and support with your Trackify Pixel tracker! We wish you and your store a great success! Stephanie and the Customer Support Team

5 / 5 Share

July 12, 2023

Ik ben fijne en snel geholpen. Dank je wel.

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello its-sibs, We appreciate you taking the time to submit this 5-star review. It is great to hear that you had a positive experience using our support team. We are happy that Trackify can help your business needs. Stephanie & the Customer Support Team

5 / 5 Share

July 11, 2023

5 stars for the customer service. I have not experienced the fully functionality of the app yet so cannot provide an overall score at this moment. Great support from Deepanjoy, clear communication and quick troubleshooting. Giving me the right information I need to make good decisions for my business at the level I am currently at. Thank you

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Restorativplus, Thank you for the 5-star review. We appreciate you took the time to acknowledge the great support you received from Deepanjoy. Trackify is fantastic for the journey you are heading towards. We are here to assist you with anything that you need. Do not hesitate to contact us as you continue to navigate through the full functionality of Trackify. Stephanie & the Customer Support Team

5 / 5 Share

July 11, 2023

Great Support! Deepanjoy was Awesome! Took the time to listen to our issues and resolved it instantly.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Little Palace Store, Thank you for the glowing review! We love to hear that Deepanjoy took the time to listen and resolve your issue instantly. We are here to assist you with anything you may need. Happy to hear that Trackify is working for your store! Stephanie and the Customer Support Team

5 / 5 Share

July 11, 2023

super hulp!!!!

Store

Chez_chique

Using app

About 1 month

Developer Reply

Hello Chez_chique, Thank you so much for the 5-star review! We are happy that we could help you set up your store. It is great that Trackify X Facebook Pixel is benefiting you. Stephanie and the Customer Support Team

5 / 5 Share

July 7, 2023

The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.

Using app

4 months

Total reviews

17

Average rating

4.8

Developer Reply

Hi Abebe+Booker, Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store. Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs! Stephanie and the Customer Support Team

5 / 5 Share

July 6, 2023

Amazing app to track your pixel, way better than the normal facebook pixel. Their supportteam is very accurate, they help you understand and are very fast. I'm glad I am using this as a pixel tracker instead and I am thankfull that they help me out whenever I need them!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bikini Bay Thanks for the outstanding review. We're so delighted to hear that our support team was able to assist you with your Trackify Pixel tracker! We wish you and your store a great success! Tanu & The Trackify Support Team

5 / 5 Share

July 3, 2023

The app is tracking everything perfectly and the support was extremly good! Thank you. I will keep using the app and update on the results!

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Greetings Red Raven, Thank you so much for the 5-star review. Your store looks amazing with the unique sunglasses and the functionality. We are happy to see that Trackify is working for you! Stephanie and the Customer Service Team

5 / 5 Share

July 2, 2023

Great Support. I love the app and now even use it for 2 Stores. I always get answers really fast and the help is always perfect. 10/10 Tracking, 10/10 Support, 10/10 App...I can only recommend this app!

Store

AquaMio

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello AquaMio, Thank you for your glowing review! We are so glad that the app, tracking, and support are all 10/10's for you. Your store looks so fun and inviting for dog lovers everywhere. We are happy that Trackify X Facebook Pixel is working for you. Stephanie and the Customer Support Team

5 / 5 Share

June 23, 2023

Very lightning fast support. Connects in minutes and helps to setup all nescessary steps. Let's see how the tracking will increase snd become better and better

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Miso Hero Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Stephanie & The Trackify Support Team

5 / 5 Share

June 20, 2023

First of all, it tracks events much better than Facebook native pixel. Whenever you have a problem or don't understand something - the support is there to help you by answering all your questions and even setting up a quick Zoom call to maximise the quality of events tracking. You can also use it for Snapchat and TikTok

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Inspiratrice Ukraine Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team