Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
881
chart
#253
All reviews
Rating Breakdown
Review RSS Feed
July 7, 2023
The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.
Hi Abebe+Booker, Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store. Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs! Stephanie and the Customer Support Team
July 6, 2023
Amazing app to track your pixel, way better than the normal facebook pixel. Their supportteam is very accurate, they help you understand and are very fast. I'm glad I am using this as a pixel tracker instead and I am thankfull that they help me out whenever I need them!
Hello Bikini Bay Thanks for the outstanding review. We're so delighted to hear that our support team was able to assist you with your Trackify Pixel tracker! We wish you and your store a great success! Tanu & The Trackify Support Team
July 3, 2023
The app is tracking everything perfectly and the support was extremly good! Thank you. I will keep using the app and update on the results!
Greetings Red Raven, Thank you so much for the 5-star review. Your store looks amazing with the unique sunglasses and the functionality. We are happy to see that Trackify is working for you! Stephanie and the Customer Service Team
July 2, 2023
Great Support. I love the app and now even use it for 2 Stores. I always get answers really fast and the help is always perfect. 10/10 Tracking, 10/10 Support, 10/10 App...I can only recommend this app!
Hello AquaMio, Thank you for your glowing review! We are so glad that the app, tracking, and support are all 10/10's for you. Your store looks so fun and inviting for dog lovers everywhere. We are happy that Trackify X Facebook Pixel is working for you. Stephanie and the Customer Support Team
June 23, 2023
Very lightning fast support. Connects in minutes and helps to setup all nescessary steps. Let's see how the tracking will increase snd become better and better
Hello to our friends at Miso Hero Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Stephanie & The Trackify Support Team
June 20, 2023
First of all, it tracks events much better than Facebook native pixel. Whenever you have a problem or don't understand something - the support is there to help you by answering all your questions and even setting up a quick Zoom call to maximise the quality of events tracking. You can also use it for Snapchat and TikTok
Hello to our friends at Inspiratrice Ukraine Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team
June 19, 2023
De metingen zijn accuraat en daarnaast hebben ze een fijne support die binnen 2 min antwoord geeft op je vragen middels een call. Heel fijn!
Hello to our friends at The Goodie Club Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team
June 19, 2023
i desactivate ut apps why u continue charging me STOP it now....................................................!!! stop
Hello to our friends at MAGROUN Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Trackify. We are sincerely sorry about what happened here; it is not normal for our app. We work extremely hard to ensure that every merchant who uses our app has an A+ experience. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email/text message regarding your payment charges. Please contact our support team, and they will refund your amount. We look forward to working with you again. We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve any issues. We work hard to ensure that every merchant using our app has an A+ experience. Tanu & The TrackifyX Support Team
June 12, 2023
Very good customer service, they helped me immediately! The results are easy to read, very good app!
Hello to our friends at Cassita Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team
April 9, 2024
Tanmay heeft mij fantastisch geholpen! Ontzettend bedankt voor jouw geduld en uitleg. Dankjewel voor jouw klantvriendelijkheid, een van de beste klantenservices ooit! Absolute aanrader en complimenten voor Tanmay!
Hello to our friends at Lifefix Bedankt voor het delen van uw review met ons en de community. We zijn verheugd te horen dat Deepanjoy u heeft kunnen helpen. We kunnen je niet genoeg bedanken voor het nemen van de tijd om je feedback met ons te delen en ons eraan te herinneren waarom we doen wat we doen. Tanu & The Trackify Support Team
June 9, 2023
The Trackify X app provides a seamless integration of Facebook Pixel with Shopify, offering settings that are easy to understand. Moreover, you can rely on our dedicated support team, available 24/7, to assist you throughout the process.
Hello to our friends at parissplendeur Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team
June 5, 2023
Trackify helpt heel snel en heel goed met het correct instellen van de gegevens! Antwoorden ook altijd heel snel! Ook heel vriendelijk geholpen door Deepanjoy!
Hello, friends at goodiesjustforyou Bedankt voor uw lovende recensie. We zijn zo blij om te horen dat je geniet van Trackify X en we zijn zo blij dat Deepanjoy je heeft kunnen helpen! We vinden het geweldig om je als klant te hebben en zijn er altijd om je Shopify-winkel te helpen slagen! Tanu & The Trackify Support Team
June 3, 2023
Very helpfull support from Deeepanjoy. The settings are quick and easy to understand. Thank you!
Hello to our friends at Kakoo Amsterdam ™ Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team
June 2, 2023
Lächerlich nie wieder wenn möglich würde ich 0 Sterne geben war eine reine Frechheit man man man Mavis
Hello to our friends at Amoprimee Thank you for leaving us this feedback. This is Tanu, the Customer Success Manager at Trackify Our app is used by many traders and has served most of them very well. You installed the app, left a negative review, and then uninstalled it within an hour without ever asking support for help. If you had asked us for help, we would have gladly taken care of it. You mentioned the person "Mavis" but we have never heard of the person "Mavis"... Can you please help us to understand the problem you were facing? We have sent you an email. Please check your email and let us know the details so we can investigate further. We offer live chat support 24/7 Monday through Friday. Please contact us via the in-app live chat feature and we will respond to you within minutes to resolve any issues. Tanu & The Trackify Support Team
June 2, 2023
Hi, Thank you for your support Deeepanjoy. Very helpfull. Quick settings and very clear. Thank you!
Hello to our friends at Goodielicious-amsterdam.nl Thanks for sharing your review with the community and us. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team
June 2, 2023
Great application, I didn't know how to do everything myself, the friendly support set everything up for me in 5 minutes without waiting and everything works great! Great application and excellent, very kind and helpful support. All recommendations!
Hi KnieMedical, Thank you for the glowing review! We take great pride in the quality of our customer support team, and we're thrilled that we were able to provide you with a top notch customer experience. Tanu & The Trackify Support Team
June 2, 2023
Deeppanjoy, thank you for helping me with this pixel. I can now advertising again! Thanksssssssssss!
Hello, friends at Hbbies Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team
June 1, 2023
very helpfull and nice in conversations too!
Hello to our friends at Yibberz.com Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team
June 1, 2023
We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.
Hello to our friends at GoodVibes Heaven Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team
May 29, 2023
The best!
Hello to our friends at Outlet Da Tech Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team