All reviews

Rating Breakdown

  • 5
    93% (830 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2023

De metingen zijn accuraat en daarnaast hebben ze een fijne support die binnen 2 min antwoord geeft op je vragen middels een call. Heel fijn!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at The Goodie Club Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team

5 / 5 Share

June 19, 2023

i desactivate ut apps why u continue charging me STOP it now....................................................!!! stop

Store

MAGROUN

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at MAGROUN Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager at Trackify. We are sincerely sorry about what happened here; it is not normal for our app. We work extremely hard to ensure that every merchant who uses our app has an A+ experience. I'm VERY sorry about this; it is not at all what we aim for. We have sent you an in-app/email/text message regarding your payment charges. Please contact our support team, and they will refund your amount. We look forward to working with you again. We do offer 24-hour live chat support from Monday to Friday. Please reach out to us via the live chat feature in the app, and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients, where we can help resolve any issues. We work hard to ensure that every merchant using our app has an A+ experience. Tanu & The TrackifyX Support Team

5 / 5 Share

June 12, 2023

Very good customer service, they helped me immediately! The results are easy to read, very good app!

Store

Cassita

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Cassita Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team

5 / 5 Share

April 9, 2024

Tanmay heeft mij fantastisch geholpen! Ontzettend bedankt voor jouw geduld en uitleg. Dankjewel voor jouw klantvriendelijkheid, een van de beste klantenservices ooit! Absolute aanrader en complimenten voor Tanmay!

Store

Lifefix

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Lifefix Bedankt voor het delen van uw review met ons en de community. We zijn verheugd te horen dat Deepanjoy u heeft kunnen helpen. We kunnen je niet genoeg bedanken voor het nemen van de tijd om je feedback met ons te delen en ons eraan te herinneren waarom we doen wat we doen. Tanu & The Trackify Support Team

5 / 5 Share

June 9, 2023

The Trackify X app provides a seamless integration of Facebook Pixel with Shopify, offering settings that are easy to understand. Moreover, you can rely on our dedicated support team, available 24/7, to assist you throughout the process.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at parissplendeur Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team

5 / 5 Share

June 5, 2023

Trackify helpt heel snel en heel goed met het correct instellen van de gegevens! Antwoorden ook altijd heel snel! Ook heel vriendelijk geholpen door Deepanjoy!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at goodiesjustforyou Bedankt voor uw lovende recensie. We zijn zo blij om te horen dat je geniet van Trackify X en we zijn zo blij dat Deepanjoy je heeft kunnen helpen! We vinden het geweldig om je als klant te hebben en zijn er altijd om je Shopify-winkel te helpen slagen! Tanu & The Trackify Support Team

5 / 5 Share

June 3, 2023

Very helpfull support from Deeepanjoy. The settings are quick and easy to understand. Thank you!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Kakoo Amsterdam ™ Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

1 / 5 Share

June 2, 2023

Lächerlich nie wieder wenn möglich würde ich 0 Sterne geben war eine reine Frechheit man man man Mavis

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at Amoprimee Thank you for leaving us this feedback. This is Tanu, the Customer Success Manager at Trackify Our app is used by many traders and has served most of them very well. You installed the app, left a negative review, and then uninstalled it within an hour without ever asking support for help. If you had asked us for help, we would have gladly taken care of it. You mentioned the person "Mavis" but we have never heard of the person "Mavis"... Can you please help us to understand the problem you were facing? We have sent you an email. Please check your email and let us know the details so we can investigate further. We offer live chat support 24/7 Monday through Friday. Please contact us via the in-app live chat feature and we will respond to you within minutes to resolve any issues. Tanu & The Trackify Support Team

4 / 5 Share

June 2, 2023

Hi, Thank you for your support Deeepanjoy. Very helpfull. Quick settings and very clear. Thank you!

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Goodielicious-amsterdam.nl Thanks for sharing your review with the community and us. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team

5 / 5 Share

June 2, 2023

Great application, I didn't know how to do everything myself, the friendly support set everything up for me in 5 minutes without waiting and everything works great! Great application and excellent, very kind and helpful support. All recommendations!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi KnieMedical, Thank you for the glowing review! We take great pride in the quality of our customer support team, and we're thrilled that we were able to provide you with a top notch customer experience. Tanu & The Trackify Support Team

5 / 5 Share

June 2, 2023

Deeppanjoy, thank you for helping me with this pixel. I can now advertising again! Thanksssssssssss!

Store

Hbbies

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Hbbies Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

June 1, 2023

very helpfull and nice in conversations too!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Yibberz.com Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

June 1, 2023

We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends at GoodVibes Heaven Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team

5 / 5 Share

May 29, 2023

The best!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Outlet Da Tech Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team

5 / 5 Share

May 26, 2023

Great app! Probably the best tracking app I have ever used. Support is great and helpful too! Thank you!!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Goth N' Rock Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

May 23, 2023

Klantenservice is super goed! Deepanjoy is heel erg behulpzaam en hij kan alles goed uitleggen en alle vragen snel beantwoorden. Topper! Zal iedereen aanraden!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Alluxury trends Bedankt voor uw lovende recensie. We zijn zo blij om te horen dat je geniet van Trackify X. We zijn blij dat Deepanjoy je heeft kunnen helpen. We vinden het geweldig om u als klant te hebben en we zijn er altijd om uw Shopify-winkel te helpen slagen! Tanu & The Trackify Support Team

5 / 5 Share

May 19, 2023

I recently had the pleasure of using the Tractify app, and I must say that it has exceeded my expectations in every way. From the exceptional support team to its lightning-fast response time, this app has truly impressed me. Here's why I highly recommend Tractify: Great Support Team: One of the standout features of the Tractify app is its remarkable support team. Whenever I had a question or encountered an issue, their support staff was quick to respond and provided solutions that were both helpful and efficient. Their professionalism and dedication to customer satisfaction were evident, making my experience with the app even more enjoyable. Fast Response Time: In today's fast-paced world, time is of the essence, and Tractify truly understands that. The app's response time is incredibly swift, ensuring a seamless and hassle-free user experience. Whether I was submitting a query or performing a task within the app, I was pleasantly surprised by the app's speed and efficiency. This feature sets Tractify apart from its competitors, making it an excellent choice for anyone seeking a time-saving solution. Great App: At its core, the Tractify app is simply great. The user interface is intuitive, making it easy to navigate and utilize all of its features. The app's design is visually appealing, and I found myself enjoying the overall user experience. Tractify provides a wide range of functionalities that cater to various needs, whether it's organizing tasks, managing projects, or collaborating with a team. It's evident that the developers have put considerable effort into creating a polished and user-friendly app. In conclusion, the Tractify app deserves high praise for its exceptional support team, lightning-fast response time, and overall greatness. It has made managing tasks and projects a breeze for me, and I wholeheartedly recommend it to anyone in need of an efficient and reliable productivity app. Tractify has truly impressed me, and I look forward to continuing to use it in the future.

Using app

18 days

Total reviews

13

Average rating

4.4

Developer Reply

Hi Vege Label, Thank you for taking the time to leave such a thoughtful, specific, and positive review! We're absolutely thrilled to hear that Trackify has exceeded your expectations! We are particularly happy to receive glowing feedback about the ease of use of our application as this is absolutely core to our mission. We have a very dedicated support team, and it is very gratifying to hear that we were able to provide you with a great customer experience. As always, we are here to help! Tanu & The Trackify Support Team

5 / 5 Share

May 19, 2023

Super goeie klantenservice! Heel vlot en heel duidelijk communiceren. Zeker een aanrader voor iedereen!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Belinfant Bedankt voor het delen van uw review met ons en de community. We zijn verheugd te horen dat ons ondersteuningsteam u heeft kunnen helpen. We kunnen je niet genoeg bedanken voor het delen van je feedback met ons en ons eraan te herinneren waarom we doen wat we doen. Wij wensen u en uw winkel veel succes! Tanu & The Trackify Support Team

5 / 5 Share

May 18, 2023

I had problems with my pixel not tracking properly and deepanjoy helped me set it up so everything was fine. very happy with the service and everything was taken care of quickly

Store

Vedola

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Vedola Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

May 17, 2023

I had a problem with the application that was quickly resolved with a fairly quick customer service. Deepanjoy fixed the problem perfectly! Thank you for your help

Store

Bruita

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Bruita Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team