Trackify Facebook Pixel,TikTok
Amplify Social Ads w/ Pixels Facebook, TikTok & Conversion API
Rating
4.8
feedback
355
chart
#252
All reviews
Review RSS Feed
April 12, 2022
Just started using it. Really looking forward to seeing its benefits considering the current problems with pixel data. Fantastic support!! Deepanjoy got on a call immediately and guided me through the steps. 5 stars!
Hello to our friends from Sang-e-meel Publications Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team
April 7, 2022
very easy to set up. support team quickly responded to my request and made my custom settings. very satisfied.
Hello to our friends at UkrainianHandmadeShoes Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the custom settings quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team
March 15, 2022
Perfect support. Very fast response and help. Love using Trackify. The best app I've ever used. Thank you so much
Hello to our friends at Silverybrand Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the Trackify Support Team
Feb. 21, 2022
The support team is a nightmare, you can never wait for them to reply. Every time I build a new catalog by tag but couldn't sync to the facebook catalog set.
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Trackify. I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for. We would like to schedule a live call with you so that we can look at the issue and resolve it right away. Can you please check your email and schedule a call at your convenience? With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Regards, Pushpesh & the Trackify Support Team
Feb. 10, 2022
So far I enjoy using this app to see data that FB manager doesnt collect or show. Allows me to see what type of action my ads are really getting. Looking forward to seeing how it can help me target my audience better.
Hello friends at Ash Herrera Jewelry Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team
Feb. 4, 2022
Customer Service is great. Dylan helped me through every step on setting up the app and troubleshooting my Facebook Pixel.
Hello, friends at BunkerLess Golf™ We are happy you had such a great experience! We are so glad Dylan was able to assist you! we will relay your kudos to Dylan. We wish you and your store all the best! Tanu & The Trackify Support Team
Jan. 22, 2026
Always quick support and 99% uptime over the past 4 years!
We’re truly sorry for the experience you had and understand how frustrating this must have been. Earlier this year, severe wildfires in the Los Angeles area unexpectedly impacted part of our infrastructure, which temporarily affected app availability and access for some merchants. Since then, we’ve taken strong corrective measures, including migrating to a more reliable hosting provider and adding additional safeguards to improve stability and uptime. We appreciate you sharing this feedback. We’re committed to providing a more reliable experience going forward.
Dec. 15, 2021
Really good service, very helpful! Would recommend to anyone with setting up and tracking the Facebook pixel.
Hello, friends at HeySmile We are happy you had such a great experience! Thank you for leaving this awesome review. Thank you for this great recommendation :-) Tanu & The Trackify Support Team
Dec. 7, 2021
The costomer support is amazing. If you got any question just ask them. Highly recommended to any one who got trouble with the FB-Ads
Hello friends at Nyusekai We appreciate this fantastic review! We are happy you had such a great experience! We appreciate the high recommendation :-) -Tanu & The Trackify Support Team
Dec. 7, 2021
Must have app for Facebook ads in 2021, great customer service - any issues fixed quickly, constant updates.
Hello friends at WizeBand We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The Trackify Support Team
Dec. 6, 2021
This is a great app. Dylan helped me a lot and made sure everything was working correctly with my pixel tracking.
Hello friends at Magazine Mama We appreciate this awesome review! We are glad we could help, we will relay your kudos to Dylan ;-) -Tanu & The Trackify Support Team
June 3, 2023
used this app to set up back up pixels, had a little trouble but customer service was quick and helpful!:) Update: i had an issue with duplicating the data and they were quick to fix the solution! Nothing but the best from them!
Hi, TacticalElites, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 24, 2021
This app is amazing, the support is beyond amazing. It helps me a lot, I use this app to replace others 3 app. Thank you so much
Hi Wayrumble, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team
Nov. 22, 2021
Great User Expierience. The support is doing awesome, especially Dylan! A+++ will always use it! So Dylan guided me through the whole process and we set up everything. Every question was ansered in a very very professional way.
Hello, friends at vintagemöbel.de We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-) -Tanu & The Trackify Support Team
Nov. 12, 2021
I haven't used the app yet as I just had it installed but the support help was good to make sure I've installed everything properly
Hello friends at Petponia We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The Trackify Support Team
Nov. 10, 2021
I had some duplicate pixel events and Trackify's customer support fixed my issue in less than 10 minutes!!!!! I highly recommend this app!
Hello friends at Produce Section Clothing We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team
Nov. 8, 2021
Trackify helped me look into a Facebook problem through Screensharing. Very helpful! Thank you very much.
Hello friends at endurancelights We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) -Tanu & The Trackify Support Team
Oct. 21, 2021
i used this app for just 10 days normally , yesterday i find the facebook pixel is not installed on my website, then the facebook connect is always off every time i open this app, it is good app if it doesnt have this problem ,
Oct. 18, 2021
Nice service. Nice app. Nice and fast support! If you want an app to solve your pixel's problems, this is the best!
Hello, friends at Gantis We are happy you had such a great experience! Thank you for leaving this awesome review. Thank you for this great recommendation :-) Tanu & The Trackify Support Team
Oct. 12, 2021
I had a tracking duplication problem (from the FB side) and they hopped on a zoom call with me to get it fixed as I was walked through it. That alone is scarce nowadays. I look forward to some good tracking!!!
Hello friends at LAZRUS Golf Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! -Tanu& The Trackify Support Team