Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.8
feedback
354
chart
#328
All reviews
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Aug. 27, 2021
I am writing this review about the support but specifically Tanmay B. AMAZING. He went above and beyond to fix the issues i was having, explained in detail and took his time so I understood everything as well. Idk what you pay your developers and support here but he deserves a raise! Was going to delete the app and Tanmay saved the day.
Hello, friends at KittySpout We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team
Aug. 16, 2021
Trackify is a great app with great support! Using the app and the API is showing us pretty good results compared to the FB app in terms of tracking. The support is brilliant and pretty fast too.
Hello to our friends from Your Film Poster Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-) -Tanu & The Trackify Support Team
Aug. 9, 2021
Fantastic customer service & excellent product! Offers marketers unique insight into their data, multiple-pixels for various ad strategies + a whole lot more :) A++
Hello, friends at Fairlight Collective. We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team
Sept. 30, 2021
Update on 7th September 2021 - The idea was to increase the facebook conversions, but sadly don't know why facebook conversions are all time low. Will wait for this month else will have to go back to facebook channel from shopify which was giving better results for free. Update on 25th September - we decided to uninstall trackify. Our ROAS dropped from 5 to 2.5 after this. Trackify team kept saying it's now because of trackify but, we find no other reason why ROAS should drop. After clicking clean uninstall, still code is lying on shopify. This is not a good app.
Hello friends at GOGIRGIT.COM Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have -Tanu & The Trackify Support Team
July 28, 2021
Great support! Tanmay jumped on a zoom call with me at 10:30pm to get this installed. Looking forward to getting that additional insight after the IOS update disaster.
Hello friends at Popov Leather We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) -Tanu & The Trackify Support Team
Sept. 9, 2021
Trackify X Facebook Pixel app is an easy way to enable advanced matching and Conversion API for Facebook Pixel however there are some bugs in the Shopify Advanced version as evidenced by the fact that the typical support team reply is that they need to "check with developers" which then takes 24-48 hours and doesn't always resolve the issue. Apps that charge $99.99 per month should work, this one apparently still needs some more software development.
Hello friends at MD Complete Skincare We are happy we could assist you! Thank you for leaving us this awesome review! We wish you and your store great success ;-) -Tanu & The Trackify Support Team
July 20, 2021
Amazong service, Tanmay helped me a lot to set up, waiting for results, high quality costumer service, thank you!
Hello, friends at Lektro. It We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team
July 17, 2021
Before Trackify, I've been in back and forth with Facebook support and Shopify support trying to resolve a month long issue with double reporting conversion metrics which has affected our small business. They cant seem to solve it. So I decided to use Trackify and, voila, everything's back to normal. Their support is also commendable—very prompt and detailed. Thanks for all the help!
Hello friends at Nature's Apothecary Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) -Melissa & The Trackify Support Team
July 12, 2021
Great support from Tanmay, he was ensuring everything was working correctly and provided some information to understand the app better.
Hello friends at Vermany We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Melissa & The Trackify Support Team
July 2, 2021
THIS APP SAVED MY ADS! The tracking works great and constantly. The support is great as well. So I can recommend this app 100%!
Hello friends at Kekoo Store We are happy the app has helped you so much! Thank you for your kind words :-) All the best! -Melissa & The Trackify Support Team
June 24, 2021
I have not yet learned how to use the app 100%, but the customer service is very good. I don't speak much English, but anyway I had a video call where they could help me. Thanks!
Hello friends at Peywish We are happy we could assist! Thank you for leaving us this great review :-) -Melissa & The Trackify Support Team
June 21, 2021
I was having a lot of problems with my Facebook Pixel, and had a hard time getting it to fire on product pages etc.. and report data back to Trackify, and Tanmay really helped me. He really turned around my whole experience with the app, that once you figure it out, its limitless.
Hello friends at Lovepray jewelry We are happy we could assist! Thank you for leaving us this great review! We will relay your thanks to Tanmay :-) -Melissa & The Trackify Support Team
June 8, 2021
I used this app to run retargeting apps. very helpful and accurate. Tanmay was especially helpful from the support team as well.
Hello friends at RISIS.com We are happy Tanmay could assist! Thank you for leaving us this awesome review! We appreciate it :-) -Melissa & The Trackify Support Team
June 8, 2021
Great support. Spoke with Dylan from the team who was helpful in getting us up to speed and ensuring everything was working.
Hello friends at Future Kind We are happy Dylan was such a big help to you! Thank you for leaving us this 5 start review! :-) -Melissa & The Trackify Support Team
May 29, 2021
Trackify has been great in helping me manage my FB pixel. I've used it for the last 3 years and have intermittently turned it off to test a native FB pixel integration vs Trackify and the app has always provided the most accurate data reporting. This is even more important now with the new iOS changes. Also the support for Trackify is outstanding. This is the only app I know of where a developer will sit with you and help you troubleshoot and resolve any issues you're seeing. Highly recommend!
Hello friends at Trivae Thank you for being such a loyal customer! We are grateful for your support, thank you for your kind words! :-) -Melissa & The Trackify Support Team
May 28, 2021
This app track all the events correctly, and the support is very helpful. They even scheduled a call with me to help me on my issues. Highly recommended for advertisers who need multi pixels
Hello friends at Kclot Thank you for this high recommendation, we are grateful for awesome customers like you! We wish you and your store great success :-) -Melissa & The Trackify Support Team
May 26, 2021
Excellent app that does exactly what it claims. Customer support is outstanding. Highly recommended!
Hello friends at GearBunch Thank you for leaving this fantastic review! We appreciate you taking the time to write this! :-) -Melissa & The Trackify Support Team
May 10, 2021
Hard to rate app as I haven't started yet! Dylan with customer service was amazing! Kind, attentive, patient. He helped me ensure everything was set up correctly, which is invaluable. He's an asset to the team. Looking forward to working with Trackify and am sure I'll be back in touch with questions & support. Thank you.
Hello friends at UV Sunshine™ We are happy to know that our support reps are so helpful to you! Thank you for leaving this honest review, we appreciate it :-) -Melissa & The Trackify Support Team
May 6, 2021
This app has made tracking data from fb so easy, as well as creating segmented audiences and catalogs for fb. In the last 4-5 years working with Trackify I have only had two issues and both times customer service was very helpful in fixing the problem. Would definitely recommend them!
Hello friends at My Shinies We are happy to have such a loyal and wonderful customer! Thank you for leaving us this wonderful review! We appreciate it and we are elated we could assist you :-) -Melissa & The Trackify Support Team
April 21, 2021
Used trackify since the early days, they always seem to be one step ahead with the pixel and the support is always on hand!
Hello friends at AJ VOYAGE We are super happy we were able to assist! Thank you for leaving this awesome review! :-) -Melissa & The Trackify Support Team