All reviews

Rating Breakdown

  • 5
    93% (330 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 97% (346)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2021

Really cool App and support is great. Ran into some minor setup problems and was able to get support and resolutions in no time.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at The Mossy Oak Store We are happy we could assist you! Thank you for your kind words we really appreciate it! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Sept. 16, 2021

So far tracks 90% of results! Super happy with it. Was confused at first since i thought it tracked revenue but you have to look at the results and divide by AOV to get ROAS

Store

FreshK9

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at FreshK9 We are happy you had such a great experience! Thank you for leaving this awesome review. Tanu & The Trackify Support Team

5 / 5 Share

Sept. 8, 2021

Insane service. I asked Dylan if my pixels are correct set up and he answered me in less than a minute that everything it's ready. And because i didn't remember very well how to set up events manager in my new BM and new store, i just asked him so maybe he knew about this. He said me let me share you a zoom call to help you. I got impressed. I said yes, i shared my screen and in 3' my events manager was ready. i was searching all the evening to do this and Dylan helped me in less than 5'. Thank you so much!!! What an experience!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Athan Greek We appreciate you leaving us this awesome review! We will let Dylan know that his assistance was greatly appreciated! -Tanu & The Trackify Support Team

5 / 5 Share

Sept. 3, 2021

A pleasure to do business with. Excellent product and excellent support. Dylan was very helpful. An excellent product for your shopify store. Thanks,

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at innovationxtechnology We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-) Tanu & The Trackify Support Team

5 / 5 Share

Aug. 31, 2021

We had a slight issue with over tracking, but the support team was great in getting it resolved so it looks like we're all set. Would definitely recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Root Logic We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 27, 2021

I am writing this review about the support but specifically Tanmay B. AMAZING. He went above and beyond to fix the issues i was having, explained in detail and took his time so I understood everything as well. Idk what you pay your developers and support here but he deserves a raise! Was going to delete the app and Tanmay saved the day.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Hello, friends at KittySpout We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 16, 2021

Trackify is a great app with great support! Using the app and the API is showing us pretty good results compared to the FB app in terms of tracking. The support is brilliant and pretty fast too.

Using app

12 months

Total reviews

23

Average rating

5.0

Developer Reply

Hello to our friends from Your Film Poster Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 9, 2021

Fantastic customer service & excellent product! Offers marketers unique insight into their data, multiple-pixels for various ad strategies + a whole lot more :) A++

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Fairlight Collective. We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

1 / 5 Share

Sept. 30, 2021

Update on 7th September 2021 - The idea was to increase the facebook conversions, but sadly don't know why facebook conversions are all time low. Will wait for this month else will have to go back to facebook channel from shopify which was giving better results for free. Update on 25th September - we decided to uninstall trackify. Our ROAS dropped from 5 to 2.5 after this. Trackify team kept saying it's now because of trackify but, we find no other reason why ROAS should drop. After clicking clean uninstall, still code is lying on shopify. This is not a good app.

Using app

About 2 months

Total reviews

7

Average rating

1.4

Developer Reply

Hello friends at GOGIRGIT.COM Thank you for leaving this fantastic review! We will let Dylan know that his assistance is greatly appreciated :-) We know you will have a great experience :-) Don't hesitate to reach out to us with any questions you may have -Tanu & The Trackify Support Team

5 / 5 Share

July 28, 2021

Great support! Tanmay jumped on a zoom call with me at 10:30pm to get this installed. Looking forward to getting that additional insight after the IOS update disaster.

Using app

About 1 month

Total reviews

32

Average rating

4.3

Developer Reply

Hello friends at Popov Leather We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) -Tanu & The Trackify Support Team

3 / 5 Share

Sept. 9, 2021

Trackify X Facebook Pixel app is an easy way to enable advanced matching and Conversion API for Facebook Pixel however there are some bugs in the Shopify Advanced version as evidenced by the fact that the typical support team reply is that they need to "check with developers" which then takes 24-48 hours and doesn't always resolve the issue. Apps that charge $99.99 per month should work, this one apparently still needs some more software development.

Using app

About 1 year

Total reviews

7

Average rating

4.7

Developer Reply

Hello friends at MD Complete Skincare We are happy we could assist you! Thank you for leaving us this awesome review! We wish you and your store great success ;-) -Tanu & The Trackify Support Team

5 / 5 Share

July 20, 2021

Amazong service, Tanmay helped me a lot to set up, waiting for results, high quality costumer service, thank you!

Using app

About 23 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello, friends at Lektro. It We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team

5 / 5 Share

July 17, 2021

Before Trackify, I've been in back and forth with Facebook support and Shopify support trying to resolve a month long issue with double reporting conversion metrics which has affected our small business. They cant seem to solve it. So I decided to use Trackify and, voila, everything's back to normal. Their support is also commendable—very prompt and detailed. Thanks for all the help!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Nature's Apothecary Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 12, 2021

Great support from Tanmay, he was ensuring everything was working correctly and provided some information to understand the app better.

Store

Vermany

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Vermany We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Melissa & The Trackify Support Team

5 / 5 Share

July 2, 2021

THIS APP SAVED MY ADS! The tracking works great and constantly. The support is great as well. So I can recommend this app 100%!

Using app

7 months

Total reviews

9

Average rating

4.6

Developer Reply

Hello friends at Kekoo Store We are happy the app has helped you so much! Thank you for your kind words :-) All the best! -Melissa & The Trackify Support Team

5 / 5 Share

June 21, 2021

I was having a lot of problems with my Facebook Pixel, and had a hard time getting it to fire on product pages etc.. and report data back to Trackify, and Tanmay really helped me. He really turned around my whole experience with the app, that once you figure it out, its limitless.

Using app

Over 1 year

Total reviews

10

Average rating

3.8

Developer Reply

Hello friends at Lovepray jewelry We are happy we could assist! Thank you for leaving us this great review! We will relay your thanks to Tanmay :-) -Melissa & The Trackify Support Team

5 / 5 Share

June 19, 2021

Tanmay was amazing! Their support is 10/10, one of the best app tech supports I've ever had. This app works amazing also and is a must have if you run facebook ads! Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Luminous Creations We are happy Tanmay could assist! We appreciate you leaving us this 10/10 review! We are glad you love the app! -Melissa & The Trackify Support Team

4 / 5 Share

June 8, 2021

I used this app to run retargeting apps. very helpful and accurate. Tanmay was especially helpful from the support team as well.

Using app

10 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello friends at RISIS.com We are happy Tanmay could assist! Thank you for leaving us this awesome review! We appreciate it :-) -Melissa & The Trackify Support Team

5 / 5 Share

June 8, 2021

Great support. Spoke with Dylan from the team who was helpful in getting us up to speed and ensuring everything was working.

Using app

4 months

Total reviews

21

Average rating

4.9

Developer Reply

Hello friends at Future Kind We are happy Dylan was such a big help to you! Thank you for leaving us this 5 start review! :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 29, 2021

Trackify has been great in helping me manage my FB pixel. I've used it for the last 3 years and have intermittently turned it off to test a native FB pixel integration vs Trackify and the app has always provided the most accurate data reporting. This is even more important now with the new iOS changes. Also the support for Trackify is outstanding. This is the only app I know of where a developer will sit with you and help you troubleshoot and resolve any issues you're seeing. Highly recommend!

Store

Trivae

Using app

Over 3 years

Total reviews

7

Average rating

4.4

Developer Reply

Hello friends at Trivae Thank you for being such a loyal customer! We are grateful for your support, thank you for your kind words! :-) -Melissa & The Trackify Support Team