Trackify Facebook Pixel,TikTok for Shopify

Trackify Facebook Pixel,TikTok

Track Meta Pixels Facebook, TikTok Pixel, CAPI, Feed & Catalog
Rating
4.8
Feedback
351
Reviews
Chart
#304
Shopify

All reviews

5 / 5 Share
Feb. 7, 2021

I like this app a lot. It helps my business a lot , the customer support responds very quick and solve every issue.

Store Using app Total reviews Average rating
Koyers 5 months 3 3.7
Developer Reply

Hello to our friends from Koyers We are happy the app has been helpful to you! Thank you for leaving this great review! :-) -Melissa & The Trackify Support Team

5 / 5 Share
Feb. 1, 2021

Tanveer as been instrumental in helping me navigate the intricacies of IOS14 update, checkout app reporting difficulties, and more. Don't hesitate to reach out to their chat support.

Store Using app Total reviews Average rating
RangeTrotter 9 months 7 5.0
Developer Reply

Hello to our friends from RangeTrotter We appreciate you leaving us this awesome review! We will let Tanveer know that her assistance was greatly appreciated! -Melissa & The Trackify Support Team

5 / 5 Share
Dec. 14, 2020

I have been using trackify for a few months now and their customer support is always on point! Like any software on the market, there's always glitches and hiccups. However, the team at trackify are always getting into the accounts and helping unlike other softwares where they just send you to a FAQ page. Thanks!

Store Using app Total reviews Average rating
GenCrafts 5 months 2 5.0
Developer Reply

Hello to our friends from GenCrafts Thanks for taking the time out to leave us this fantastic review we really appreciate it! We wish your store great success online! -Melissa & The Trackify Support Team

5 / 5 Share
July 7, 2021

Customer support always replies so fast, great job - so helpful! Great app, highly recommended - we've been using it since the very start f our business!

Store Using app Total reviews Average rating
FiercePulse Almost 2 years 2 3.5
Developer Reply

Hello to our friends from Fierce Pulse, Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give the kudos to our support team. Hope Fierce Pulse is mega-successful in the coming months and years, Sean & The TrackifyX Team

1 / 5 Share
Oct. 15, 2020

I've been using this app for over a year without needing their helpdesk support so all was ok. FB recently launched their new CAPI and I wanted to know how Trackify works with and supports this. It was a nightmare trying to get information from their email support. I received 1 or 2 word answers or responses that did not answer my questions. It's like they do not care about helping their customers (after I've been a paying customer for about 1.5 years) and it was a burden to answer my questions - I was very disappointed in my interaction with them and uninstalled the app immediately.

Store Using app Total reviews Average rating
Blessed Be Magick Over 1 year 21 4.6
Developer Reply

Shan: Thank you for your honest feedback! We always appreciate it when we can learn how to improve our app and our service. We are sorry that you had a bad experience with our help desk. The implementation of Server-Side events in Trackify is actually the easiest and most seamless in the industry. You literally just click a checkbox in the Pixel Engine page and it's done. Trackify was - again - first in implementing this cutting edge technology in Shopify, even before Shopify created their own basic pixel integration with "CAPI" as they call it. And just like with browser pixel events, Trackify again has a cutting edge over the basic Shopify/Facebook integration with regards to the Server-Side events. Since this technology is brand new, and Shopify has introduced additional confusion by merging the "CAPI" integration with sales channels and their "Facebook Marketing" app, our helpdesk wasn't completely up to speed yet to provide in-depth responses to your detailed questions that go beyond what we have in our help articles and videos. But if you would like to come back to Trackify, we will be happy to have a screen sharing call with you and walk you through everything in detail.

5 / 5 Share
Feb. 15, 2021

The customer support has been outstanding. Every time I've had a question, I've received an email back within an hour in most cases. The lookalike audiences I've created have been very effective. Great app.

Store Using app Total reviews Average rating
notes to self® socks Over 1 year 5 5.0
5 / 5 Share
July 14, 2020

This app has helped us scale 6x in the last year. It does so many things I'm not going to bother listing them. But the Best part is Thomas and his developers. Working in Shopify, when pretty much everything you want to do requires a 3rd party app and integrations that seem to constantly conflict, it's often hard to find an app developer who actually cares about his customers and takes pride in doing a good job. Many devs for apps ignore the problem, say that the problem you see in front of you isn't them or, sometimes, that it doesn't even exist. It almost feels like pulling teeth to get them to even look to see if there is a problem and then more teeth to get them to fix it - even when you're not upset and just want it fixed. Not with Thomas. You say something is wrong, show him with pics, and he's on it. He's fast, has great customer service and is very smart. Whenever there is a problem that could be caused by one of several integrations (as things are always updating and creating conflicting code) I always check with him. But, while most of the time it has nothing to do with Trackify in the end, due to his helpfulness and other devs unhelpfulness, over half the time it's usually him who figures out what's wrong so I can go to the other dev and tell them what to fix - which then fixes the situation. The tracking provided is the top and the additional audience-building tools and analytics offer greater ability to scale. Thank you so much!!!!!!

Store Using app Total reviews Average rating
BodyHealth.com, LLC Almost 2 years 5 5.0
5 / 5 Share
June 29, 2020

Great app. It is easy to use with great tutorial videos and the customer service is second to none. This is my second store using Trackify and it makes pixel tracking, custom audiences and LAA audiences much easier! Highly recommend

Store Using app Total reviews Average rating
Northbound Gear 4 days 4 5.0
5 / 5 Share
June 22, 2020

This app fires the pixel fastest, and most accurately. And is backed up by great support if there are any edge case situations! Thanks!

Store Using app Total reviews Average rating
WarriorBabe 3 months 2 5.0
5 / 5 Share
April 14, 2020

This app definitely provides me the information I need to track my sales. Tech support is super helpful and I've never faced issues with it.

Store Using app Total reviews Average rating
Natural Slim US 11 months 1 5.0
5 / 5 Share
March 3, 2020

I'm satisfy with the app and their customer service center. They supported me well and quickly. Give 5 stars.

Store Using app Total reviews Average rating
Amazky.com 2 months 2 5.0
5 / 5 Share
Feb. 18, 2020

Splendid app and superb support from their experts. I have 2 stores and literally would not be able to manage my data and protect my pixel if it wasn't for using Trackify. I highly recommend this app.

Store Using app Total reviews Average rating
Hyperblade USA 1 day 7 5.0
5 / 5 Share
Feb. 12, 2020

Very happy with the app. Great customer support. I was having an issue with my catalog and the customer support team jumped on a chat and help we resolve right away.

Store Using app Total reviews Average rating
Hit Run Steal About 2 years 3 5.0
5 / 5 Share
Feb. 5, 2020

I just installed the app, support is great and there are tutorials all the way, so you can set up and run in a hurry. Great

Store Using app Total reviews Average rating
Veneno 7 days 5 5.0
5 / 5 Share
Jan. 21, 2020

This app just keeps getting better and better. Trackify X is crucial to gaining more insights and optimization with the Facebook pixel. The catalog uploader is stupid simple to use. Being able to create multiple lookalike audiences is worth it's weight in gold. We have OCU from Zipify and the support from Trackify was fantastic! I can't recommend this app enough.

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 23, 2019

Great tracking app for FB pixels. Their customer support is extremely accommodating and very responsive.

Store Using app Total reviews Average rating
Vibriance 2 days 2 5.0
5 / 5 Share
Aug. 30, 2019

I never write reviews but the ease of use and the immediate customer service response from the creator of the app is astounding. The app is seamless, their FAQs cover everything, highly recommend.

Store Using app Total reviews Average rating
Selfkaire About 7 hours 1 5.0
5 / 5 Share
Aug. 16, 2019

When dealing with your FB Pixel at the same time when lots of ads are running is a bit scary. I was worried about which app to use and have tried others that had issues like double reporting to FB in ads manager or not firing on checkout steps on the checkout page. But the customer service made it easy… they just went in and helped me install and get everything working just right. They have exceeded beyond any of my expectations. Happy customer for life! Thank you, Thomas!

Store Using app Total reviews Average rating
OxLaLa 3 days 1 5.0
5 / 5 Share
Aug. 15, 2019

The customer service helps you until the problem is solved, no matter how long it takes. This platform makes facebook pixels so easy

Store Using app Total reviews Average rating
1 Body Over 1 year 3 5.0
5 / 5 Share
July 22, 2019

Not only is Trackify Awesome for what it does, the customer service is incredible. I spent thousands of dollars a day on Facebook and had an issue with my pixel not firing correctly (this was BEFORE I installed Trackify). Their customer service team immediately fixed my issue and was extremely helpful. Thank you so much, Trackify!

Store Using app Total reviews Average rating
Love in Faith 7 months 13 5.0
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