TrackingMore Order Tracking
Multi-carrier order tracking API: cut WISMO & boost repeats
Rating
4.8
feedback
325
chart
#75
All reviews
Review RSS Feed
Oct. 24, 2023
Service very good und helpful
Thank you for your positive feedback! We're delighted to hear that you found our support easy to access, and we're pleased that you're enjoying the appearance of our tracker right from the start. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Best regards, Trackingmore Team
Oct. 24, 2023
Thank you for your fantastic 5-star rating! We sincerely appreciate your support and are thrilled that you had a positive experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. Best regards, Trackingmore Team
Oct. 21, 2023
Really good enough for us
Store
My Store
Using app
2 minutes
Thank you for your positive feedback! We're delighted to hear that you found our app helpful to your business. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Best regards, Trackingmore Team
Oct. 11, 2023
Great Experience in the first few minutes of App Testing and interactions with the Customer Support Team. Great Customization Support in the Free version.
Thank you so much for taking the time to share your detailed and positive experience with Trackingmore. It's fantastic to learn that our user-friendly interface proved beneficial. We appreciate your recommendation and are grateful for the opportunity to serve you. Best regards, Trackingmore Team
Oct. 10, 2023
I have problem in installation. Very happy with the support from Asgley. She help me handle this issue very quick and usefull. 5 stars
Thank you for your positive feedback! We are delighted to learn that your experience with our app was exceptional. We appreciate your support. Best regards, Trackingmore Team
Oct. 1, 2023
I can't emphasize enough how Trackingmore, especially Richie, their customer support representative, made my initial experience outstanding. When I started using Trackingmore, I expected the basics of package tracking. However, I received so much more. Their user-friendly interface made tracking multiple shipments effortless, even for a beginner like me. But what truly stood out was Richie's exceptional assistance. Whenever I had a question or concern as a newcomer, he provided expert guidance and swift solutions, ensuring I felt confident in using their services. In summary, Richie's invaluable help and Trackingmore's user-friendly platform exceeded my initial expectations. I wholeheartedly recommend their services, especially for those new to package tracking. Thank you, Trackingmore, and a big shoutout to Richie for making my first experiences stress-free and efficient!
Thank you so much for taking the time to share your detailed and positive experience with Trackingmore. We are overjoyed to hear that your initial experience exceeded expectations. We look forward to serving you even better in the future. Best regards, Trackingmore Team
Sept. 29, 2023
Thank you for your feedback and for choosing Trackingmore. Your satisfaction is important to us, and we're always looking for ways to improve. If there are specific areas where we can enhance our service or if you have any suggestions, please feel free to share. We value your input and are committed to providing the best possible experience for our customers. Best regards, Trackingmore Team
Sept. 26, 2023
Very easy to get support. Tracker looks great out of the box.
Thank you for your positive feedback! We're delighted to hear that you found our support easy to access, and we're pleased that you're enjoying the appearance of our tracker right from the start. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Best regards, Trackingmore Team
Sept. 25, 2023
Having been using it that much as I should but will
Thank you for taking the time to leave us a review. We're glad to hear that you are using our app. Our support team will be always there to assist you through live chat and resolve any issues you have . We will appreciate if you could provide us the problems that your are facing in our app so that we can help and resolve it as soon as possible . We always strive to provide the best possible experience for our customers. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team
Sept. 20, 2023
Ashley did everything to find solutions to my problems I really appreciate it
Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track. Best regards, The Trackingmore team
Sept. 20, 2023
Excellent customer service!
We just wanted to say thank you very much for taking the time to provide a 5-star review. We are pleased to learn that you had a positive experience our app and in our customer service . Best regards, Trackingmore Team
Sept. 19, 2023
I need to look for an alternative as I have had issues with this more than once. the correct updates and latest updates are not coming through to Shopify - their excuse is they put this from the carriers (my recent example was an order that was changed from Hermesworld to Global Cainiao to Evri) they keep asking me what to change this to, to display the correct information. 1 - we should be raising these basics and 2 as a tracking expert you need to tell business owners what is the best route to take. Constantly have to babysit orders to make sure the correct info is displayed for the relevant trigger to be triggered and notify my customer instead of focusing on how to run my business.
Thank you for taking the time to share your feedback on our app. We're sorry to hear that you had a less-than-ideal experience, and we'd like to assist you in any way we can. Additionally, if you have any immediate concerns or questions, please feel free to contact our customer support team . We are here to assist you and ensure your experience with our app is positive. Best regards, The Trackingmore team
Sept. 16, 2023
I must say, the entire app is truly awesome, but what sets it apart is the outstanding support! Their customer service team goes above and beyond to assist users. Highly recommend!
Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Sincerely, The Trackingmore team
Sept. 15, 2023
So easy to setup & track. Thank team!
Store
My Store
Using app
1 minute
We wanted to extend our heartfelt gratitude for taking the time to leave a 5 star review . We are thrilled to know that you had a positive experience with our App. Best regards, The Trackingmore team
Sept. 12, 2023
very simple
Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track. Best regards, The Trackingmore team
Sept. 11, 2023
great
Thank you for taking the time to leave us a review. We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced. We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team
Sept. 26, 2023
UPDATED: Everything was fixed, they also refunded me for a month, then they continued to update me. I still continue to use this app.
Thank you for taking the time to share your feedback on our app. We're sorry to hear that you had a less-than-ideal experience, and we'd like to assist you in any way we can. Additionally, if you have any immediate concerns or questions, please feel free to contact our customer support team . We are here to assist you and ensure your experience with our app is positive. Best regards, The Trackingmore team
Sept. 5, 2023
Serious privacy issues! I tried using this app and uninstalled it in hours due to app security. In customer support chat I have seen all chats and info from different shops. I had access to other stores and their order info (including customers info) prior integration. I have never been so shocked - DO NOT INSTALL.
We're genuinely sorry to hear about your negative experience with our app, and we appreciate your feedback. We understand how important it is for our users to have a seamless experience, and we apologize for falling short of your expectations. Our team is dedicated to improving the app and addressing any issues promptly. Your input will help us identify and fix the problem you faced. Sincerly, The Trackingmore team
Aug. 24, 2023
I have tried many of the tracking apps and this one stands out as the best based on features, notifications and price. The only thing better than the app was the support from Ashley, I had a small issue with getting tracking to sync up to my site which they have gone above and beyond to try and help. 5 Stars.
We wanted to extend our heartfelt gratitude for taking the time to leave us such a wonderful review. Your kind words truly made our day, and we are thrilled to know that you had a positive experience with our customer services . Best regards, The Trackingmore team
Aug. 21, 2023
Richie de TrackingMore m'a tellement aidé que j'étais gêné de lui redemander des services puisque qu'elle trouver à chaque fois la solution.
Savoir que vous avez vécu une expérience fantastique avec nos services est la raison pour laquelle nous nous efforçons de vous offrir le meilleur. Votre avis nous motive non seulement, mais aide également les autres à prendre des décisions éclairées concernant notre choix. Nous apprécions le temps que vous avez pris pour partager vos réflexions et vos expériences. Sincèrement, L'équipe Trackingmore