TrackingMore Order Tracking
All-in-one order tracking & delivery management for Shopify.
Rating
4.8
feedback
333
chart
#65
All reviews
Review RSS Feed
Nov. 30, 2023
We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciate or if you have any comments. Sincere regards. Team TrackingMore
Nov. 27, 2023
Great App and Helpful Customer Services Ashley, this app really help in solving tracking order issue.
We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments. Sincere regards. Team TrackingMore
Nov. 20, 2023
I 100% recommend this app for those who are starting with Shopify. This was my first pick 2 years ago and I've been extremely happy about the way it works and, most important, the Customer Service is quick and very responsive. Ashley helped me with a minor issue and everything has been solved within minutes. They have also changed the plans and the free now is a sweetspot for me. If you're launching your brand new Shopify store, don't look furrther: you already found what you need. What I love: - tracking page very nice, specially from mobile - customization of the tracking page easy and intuitive - Dashoard with the current status of the orders' statuses - Customer service very responsive
Thank you for taking the time to leave us a review. We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry if you have little problems you experienced. We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team
Nov. 20, 2023
Enjoying the app. It's simple enough and the support team are very helpful.
We appreciate your wonderful 5-star review. We are thrilled that you found our service to be good, and we truly appreciate your support. Please get in touch with us if there is anything in particular that you appreciated or if you have any comments. Sincere regards. Team TrackingMore
Nov. 15, 2023
i am very happy with my subscription, it's a good Apps very useful and very great Clients Services, thanks to Ashley she was perfect :).
I appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. Warm regards. Team Trackingmore
Nov. 11, 2023
So far after 1 day of use after getting wonderful setup support from Mary I’m very happy. As a dropshipper many customer do no read (and it’s everywhere) that it takes 14 days to receive orders and start panicking and email me a few even rudely and this tracking helps greatly… it has a EDD feature for the product card, it integrates into to orders table showing status as well as 1 click tracking from the orders table. If it works as reliably as it has for day 1 it will be on my site for all 365.
Thank you for your positive feedback! We sincerely appreciate your support and are thrilled that you had a positive experience with our service. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Best regards, Trackingmore Team
Nov. 1, 2023
The app is incredibly user-friendly, boasting a clear interface and a plethora of options for customizing the tracking page. I was particularly delighted with the round-the-clock, friendly, and responsive customer support. They went the extra mile to help me change the font style on my tracking page to match the one I use throughout my entire website, even though this font wasn't originally on the list of supported fonts. I'm thoroughly satisfied with my experience and highly recommend this app!
I appreciate your compliments! We are overjoyed that you found our service to be satisfactory and truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do. Warm regards. Team Trackingmore
Oct. 24, 2023
Service very good und helpful
Thank you for your positive feedback! We're delighted to hear that you found our support easy to access, and we're pleased that you're enjoying the appearance of our tracker right from the start. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Best regards, Trackingmore Team
Oct. 24, 2023
Thank you for your fantastic 5-star rating! We sincerely appreciate your support and are thrilled that you had a positive experience with our service. If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out. Best regards, Trackingmore Team
Oct. 21, 2023
Really good enough for us
Store
My Store
Using app
2 minutes
Thank you for your positive feedback! We're delighted to hear that you found our app helpful to your business. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Best regards, Trackingmore Team
Oct. 11, 2023
Great Experience in the first few minutes of App Testing and interactions with the Customer Support Team. Great Customization Support in the Free version.
Thank you so much for taking the time to share your detailed and positive experience with Trackingmore. It's fantastic to learn that our user-friendly interface proved beneficial. We appreciate your recommendation and are grateful for the opportunity to serve you. Best regards, Trackingmore Team
Oct. 10, 2023
I have problem in installation. Very happy with the support from Asgley. She help me handle this issue very quick and usefull. 5 stars
Thank you for your positive feedback! We are delighted to learn that your experience with our app was exceptional. We appreciate your support. Best regards, Trackingmore Team
Oct. 1, 2023
I can't emphasize enough how Trackingmore, especially Richie, their customer support representative, made my initial experience outstanding. When I started using Trackingmore, I expected the basics of package tracking. However, I received so much more. Their user-friendly interface made tracking multiple shipments effortless, even for a beginner like me. But what truly stood out was Richie's exceptional assistance. Whenever I had a question or concern as a newcomer, he provided expert guidance and swift solutions, ensuring I felt confident in using their services. In summary, Richie's invaluable help and Trackingmore's user-friendly platform exceeded my initial expectations. I wholeheartedly recommend their services, especially for those new to package tracking. Thank you, Trackingmore, and a big shoutout to Richie for making my first experiences stress-free and efficient!
Thank you so much for taking the time to share your detailed and positive experience with Trackingmore. We are overjoyed to hear that your initial experience exceeded expectations. We look forward to serving you even better in the future. Best regards, Trackingmore Team
Sept. 29, 2023
Thank you for your feedback and for choosing Trackingmore. Your satisfaction is important to us, and we're always looking for ways to improve. If there are specific areas where we can enhance our service or if you have any suggestions, please feel free to share. We value your input and are committed to providing the best possible experience for our customers. Best regards, Trackingmore Team
Sept. 26, 2023
Very easy to get support. Tracker looks great out of the box.
Thank you for your positive feedback! We're delighted to hear that you found our support easy to access, and we're pleased that you're enjoying the appearance of our tracker right from the start. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Best regards, Trackingmore Team
Sept. 25, 2023
Having been using it that much as I should but will
Thank you for taking the time to leave us a review. We're glad to hear that you are using our app. Our support team will be always there to assist you through live chat and resolve any issues you have . We will appreciate if you could provide us the problems that your are facing in our app so that we can help and resolve it as soon as possible . We always strive to provide the best possible experience for our customers. If there's anything else we can do to improve your experience, please don't hesitate to reach out. Best regards, The TrackingMore Team
Sept. 20, 2023
Ashley did everything to find solutions to my problems I really appreciate it
Knowing that we've contributed positively to your experience means the world to us. We continuously strive to create an exceptional experience for all our customers, and your kind words reaffirm that we're on the right track. Best regards, The Trackingmore team
Sept. 20, 2023
Excellent customer service!
We just wanted to say thank you very much for taking the time to provide a 5-star review. We are pleased to learn that you had a positive experience our app and in our customer service . Best regards, Trackingmore Team
Sept. 19, 2023
I need to look for an alternative as I have had issues with this more than once. the correct updates and latest updates are not coming through to Shopify - their excuse is they put this from the carriers (my recent example was an order that was changed from Hermesworld to Global Cainiao to Evri) they keep asking me what to change this to, to display the correct information. 1 - we should be raising these basics and 2 as a tracking expert you need to tell business owners what is the best route to take. Constantly have to babysit orders to make sure the correct info is displayed for the relevant trigger to be triggered and notify my customer instead of focusing on how to run my business.
Thank you for taking the time to share your feedback on our app. We're sorry to hear that you had a less-than-ideal experience, and we'd like to assist you in any way we can. Additionally, if you have any immediate concerns or questions, please feel free to contact our customer support team . We are here to assist you and ensure your experience with our app is positive. Best regards, The Trackingmore team
Sept. 16, 2023
I must say, the entire app is truly awesome, but what sets it apart is the outstanding support! Their customer service team goes above and beyond to assist users. Highly recommend!
Your words highlight the passion and dedication we put into our work. It's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your review serves as a reminder of why we love what we do and motivates us to keep striving for excellence. Sincerely, The Trackingmore team