All reviews

Rating Breakdown

  • 5
    89% (269 ratings)
  • 4
    5% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 87% (261)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2022

excellent app for me to tacking all of my orders easily. very convenient to install and use. introduce you guys have this essential function in your own shop.

Using app

15 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you so much for taking time to share your experience on TrackingMore with us. That is a big motivation for us to provide better apps and service for customers like you 🤗 Should you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | TrackingMore

5 / 5 Share

May 17, 2022

Solved a big problem, customers can check the order tracking information directly through the website, clear and unambiguous. Very good program, worth recommending!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for taking time to share your experience on TrackingMore with us. It's our great pleasure to solve problems for you! That is a big motivation for us to provide better apps and services for customers like you 🤗 Please feel free to contact us on Live Chat if you need any further support. Best Regards, Chris | TrackingMore

5 / 5 Share

May 16, 2022

application génial qui permet un service de suivi de colis confortable pour les clients et réduit les demandes

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for sharing your valuable feedback on TrackingMore with us. We will continue to provide better function and service to our customers like you.🤗 Should you need any other help, please do not hesitate to contact us on Live Chat. Best Regards, Chris | TrackingMore

5 / 5 Share

May 16, 2022

Love this app. My customers have to check with us via email before having this app. But now they can check it as soon as they want. I’ll recommend this to others.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

1 / 5 Share

Oct. 21, 2022

They deleted over 450+ tracking's in our system with no warning or explanation...... Do not use these guys as they will just delete tracking numbers from there system causing your customers to be very upset. I used them and they seriously hurt our business without any notice or care.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello there! Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

5 / 5 Share

April 23, 2022

Customer support is Amazing and helpfull. They will guide you all the way. They also answer fast. Regards.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello there! Thank you so much for your affirmation! ❤️🙆‍♀️ We will do our best to make our functions better. Many customizations are coming, stay tuned! If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

4 / 5 Share

April 18, 2022

Great support from Chris who helped me sort out an issue with notifications. As a new merchant it wasn't straight forward but Chris sorted it out for me.

Using app

About 2 months

Total reviews

9

Average rating

4.2

Developer Reply

Hello there! Thank you so much for your affirmation! ❤️🙆‍♀️ We will do our best to make our functions better. Many customizations are coming, stay tuned! If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

5 / 5 Share

April 14, 2022

Awesome app, I've been using it for a couple of years, and not only does it perform great, but the support is also fantastic!

Store

HALIPAX

Using app

Over 1 year

Total reviews

16

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your affirmation! ❤️🙆‍♀️ We will do our best to make our functions better. Many customizations are coming, stay tuned! If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

5 / 5 Share

March 30, 2022

Fast and Nice service support from Tracking more even at night. Response quickly and professionally. Thank you very much.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

5 / 5 Share

March 9, 2022

We've had our first few orders process and without a single hitch this app tracked and processed them flawlessly. Very impressed with the efficiency of this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your affirmation. That is a big motivation for us. ❤️🙆‍♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

4 / 5 Share

March 8, 2022

hey guys, happy with the application. Simple, setup made in 15 minutes and good help of the support team. Now le't's see how clients will react :)

Using app

About 22 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello there! Thank you so much for your affirmation! ❤️🙆‍♀️ We will do our best to make our functions better. Many customizations are coming, stay tuned! If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

5 / 5 Share

March 6, 2022

The app works perfectly and the dev team fixed my issues very fast. The support is reactive, I recommend the app.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your affirmation. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

5 / 5 Share

Feb. 22, 2022

This app is everything. I really helps to keep my high volume tracking in line. I can easily view the status of all orders in one space.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your affirmation. ❤️🙆‍♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

5 / 5 Share

Feb. 21, 2022

BIEN-nous ce qui vous a plu ou ce qui ne vous a pas plu dans cette application. Vos commentaires peuvent aider d'autres marchants à déterminer s'ils ont besoin de cette application.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your affirmation. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

5 / 5 Share

Feb. 19, 2022

The tracking application is really essential for an e-commerce. The advantages of Trackingmore are for example the personalized page with the map. The possibility of communicating with other applications is also very interesting. Good job

Using app

About 3 years

Total reviews

13

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your affirmation. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

1 / 5 Share

Jan. 25, 2022

The app doesn't work with local couriers, we have many customers complaints because the status is marked as delivered when orders should have in transit status. We contacted several times app support and they did not fully helped to resolved the issue. The worst part is that we are paying for the service.

Using app

6 months

Total reviews

5

Average rating

3.8

Developer Reply

Hello there! I sincerely apologize for the inconvenience and thank you for your feedback. I have already conveyed your issue to the development team. We have contacted you via email, we will do our best to solve your issue. Best Regards, Chris | Trackingmore

5 / 5 Share

Jan. 5, 2022

Great app, great customer service with immediate Live Chat response. Keep ahead of delivery issues before they occur. Value for money.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your affirmation of our customer service. That is a big motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️ If you need any further support, please feel free to contact us on Live Chat. Best Regards, Chris | Trackingmore

5 / 5 Share

Sept. 17, 2021

Great app and great customer service. I can recommend to everyone that is looking for a solid and cheap tracking page in your own branding.

Using app

12 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 15, 2021

The worst customer support I've ever had in my entire life. All I want from this app was integrating it with Klaviyo, and they state that they have integrated correctly. And immediately after testing it out, nothing was working properly with Klaviyo. Tried contacting their "live" customer support and they only reply to messages after 3 days. Still nothing from them at all on this basic question about a vital feature. That's why you pay more for a better app (AfterShip).

Using app

4 days

Total reviews

2

Average rating

1.5

5 / 5 Share

Sept. 4, 2024

Trackingmore has been an invaluable tool for my Shopify store! While I've experienced some minor issues with the app due to occasional bugs, the support team more than makes up for it. Their customer service is simply outstanding—always available, incredibly approachable, and lightning-fast in their responses. They genuinely care about their users and consistently go the extra mile to ensure everything runs smoothly. When the app is running, it works like a charm, and they’ve been fantastic about accommodating my custom requests. Their dedication to helping customers is why they deserve every one of these 5 stars. Highly recommend!

Using app

Over 3 years

Total reviews

2

Average rating

3.0