Rating

4.3

feedback

195

Reviews

chart

#858

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    5%
  • Less than a month
    18%
  • Less than a year
    56%
  • More than a year
    16%

Reviews Summary

The Shopify App has received mostly positive reviews from users, with many praising its ease of use, effectiveness in reducing customer inquiries, and responsive customer support. Users appreciate the app's ability to track orders, customize tracking pages, and hide dropshipping information. The support team is highlighted for being quick, helpful, and efficient in resolving issues. However, there are some negative reviews mentioning issues with tracking accuracy, subscription cancellation difficulties, and unexpected charges. Some users also expressed dissatisfaction with specific features not meeting their expectations.

Highlights

Ease of use and effectiveness in reducing customer inquiries
Responsive and efficient customer support
Customization options and order tracking features
Issues with tracking accuracy and subscription cancellation difficulties
Unexpected charges and dissatisfaction with specific features

Rating Breakdown

  • 5
    69% (134 ratings)
  • 4
    3% (6 ratings)
  • 3
    6% (11 ratings)
  • 2
    5% (9 ratings)
  • 1
    18% (35 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2025

Actually good app and especially great support! Thank you.

Using app

--

Total reviews

4

Average rating

4.8

Developer Reply

Hello Wasabi Knives team! Thank you so much for rating our app! We really appreciate it :) Should any questions or requests arise, please feel free to reach out! Best regards, Trackr team

5 / 5 Share

Jan. 3, 2025

Great app with great value/money. Does what it promises to do

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Diamond Painting Welt team, Thank you for your kind words! We're thrilled to hear you're enjoying the app and finding it valuable. 😊 Best regards, Trackr team

5 / 5 Share

Dec. 18, 2024

Very good app. Easy to install. Worked right out of the bat. Had no problems with it at all.

Using app

3 months

Total reviews

13

Average rating

4.8

Developer Reply

Hi, WhatNaturalsLove.com! Thank you very much for sharing your experience! It’s a pleasure to hear you enjoyed our app and found it easy to use. If any questions arise or assistance needed, don't hesitate to reach out to us — we're happy to help! Best regards, Trackr team

5 / 5 Share

Dec. 26, 2024

App completa e performante. Nella mia esperienza ho trovato qualche piccolo bug che è stato risolto dal customer care rapidamente.

Using app

2 months

Total reviews

6

Average rating

4.5

Developer Reply

Ciao Best Pet&House! Grazie mille per la recensione a 5 stelle! Apprezziamo molto il tuo feedback e siamo lieti di sapere che sei soddisfatto della nostra app e del nostro supporto. Per qualsiasi altra domanda, non esiti a contattarci: saremo lieti di aiutarla! Cordiali saluti, Trackr team

5 / 5 Share

Nov. 30, 2024

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Diamond Painting Expert! Many thanks for the 5-star rating! We're happy to know that our app met your expectations. If any questions arise or assistance needed, don't hesitate to contact us. Best regards, Trackr team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more