Trackr Order Tracking, Tracker
Shopify Real-Time Order Tracking Return App | Tracking Page
Rating
4.1
feedback
189
chart
#2,582
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
5%
-
Less than a month
18%
-
Less than a year
56%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the ease of use, customer service, and reduction in customer inquiries. Customers appreciate the app's functionality in tracking orders and its customization options. However, there are some negative reviews mentioning issues with tracking accuracy, subscription cancellation, and broken features after updates. Some users also expressed frustration with the pricing and lack of free trial. Overall, the app seems to be beneficial for managing order tracking and improving customer satisfaction, but there are areas that need improvement such as tracking accuracy and pricing transparency.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 29, 2024
bien
Hello Corner Varity! Thanks a lot for such a high application rate! It's truly appreciated and means a lot :) Our team will do its best to maintain such quality to meet users needs! Best regards, Trackr team
May 15, 2024
Hello Tribu Tendance! Thanks a lot for taking the time to leave us a 5-star rating – it's much appreciated! Our team is really glad to provide our users with best service possible! Best regards, Trackr team
May 13, 2024
This is a great app for my store, my customers can easily write their order number to check their status which minimizes my customer support and is easily navigable.
Hi Limitless Jewellery Team! Thank you for giving us such a high rating, it really means a lot to us! Feel free to reach out to us in case any questions occur. We are here 24/7 :) Best regards, Trackr team
May 6, 2024
Service client au top, merci encore à Ekaterina pour son aide, appli très simple d'utilisation !
Hi newtrends team! Thank you so much for your kind words :) We are happy to know that you are satisfied with our app and support service! Please feel free to reach out whenever any questions occur. Best regards, Trackr team
May 1, 2024
Hi Knifele team, Thank you for your review. We are very sorry that Trackr didn't meet you expectations. If you'd be so kind as to give us more details on difficulties you've faced while using our application, it would be very helpful to find a solution for the issues occurred. Please, do not hesitate to reach out to us and share your thoughts! Best regards, Trackr team
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