Trackr: Order Tracking/Tracker
Shopify Real-Time Order Tracking Return App | Tracking Page
Rating
4.1
feedback
190
chart
#1,610
All reviews
Rating Breakdown
Review RSS Feed
Sept. 6, 2021
The app is excellent and its performance is amazing, but their Support and Developers Team is still better. They not just fixed an issue for us, they improved their app for us. Never found so efficient and dedicated professionals.
Hello Voggin, Thank you very much for your kind words, all our team is inspired! We wish you all the best in your business and if any tracking related issues or questions will come up - please contact us via [email protected] - we'll be more than glad to help. have a great day - Trackr team
Aug. 25, 2021
This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.
Aug. 15, 2021
Application que je conseil vivement, simple et intuitive loin des chichis de certaines applications qui au final ne servent à rien. Support très réactif j ai eu des problèmes mineures qui ont été réglés à chaque fois en moins de 30 mins.
Using app
Over 1 year
Total reviews
2
Average rating
5.0
July 30, 2021
Useful tracking app, very responsive and helpful support. Had some questions with carriers matching, issue was solved the same day. Possibility to show products on tracking page. Thanks a lot!
Using app
About 1 month
Total reviews
2
Average rating
5.0
July 26, 2021
Very good app for providing shipment information for our customers, including email notifications about updated status. All needed couriers supported, have features for drop shippers. Strongly recommend.
March 3, 2021
Good app, it works pretty well and do what we ask for it. Very useful when you do dropshipping and you don't want your customer see where the product come from. Support very reactive, when you have a tracking problem they will resolve it in 24h.
Hello, Thank you very much for your time to leave the feedback! Please let us know whenever you'll have some questions or need help: [email protected]. Our support team will be more than glad to help. Have a great day! Trackr team
Feb. 4, 2021
The application is really well done. I want to report that I had a need and the development team helped me in no time. good guys
Jan. 23, 2021
Muy bien aplicación. La atención al cliente es magnífica. Nos han solucionado todas las incidencias con inmediatez. Muchas gracias!!!!
Jan. 20, 2021
Great app and customer service. Not only it provides options for custom css, their team also helped me with custom edits. - 6 stars
Jan. 16, 2021
Application simple d'utilisation et claire pour nos clients. Le service client au top ! Aimable, pédagogue et efficace Merci la team !
Jan. 5, 2021
Je mets 5 Etoiles, car tout simplement, c'est une SUPERBE Application ! Très Professionnelle pour le Suivi du Colis du Client, les Notifications de mises à jour du Cheminement de la Commande sont d'ailleurs envoyées (si on le souhaite) automatiquement au Client dans sa Boite Mail. Franchement je n'ai pas trouvé meilleure Application que celle-ci. En plus elle est vraiment simple à utiliser ! Aussi, leur Equipe est vraiment réactive et polie ! Ils répondent absolument à toutes vos questions et dans les plus courts délais. D'ailleurs, je ne comprends pas trop les Notes avec 1 Etoile seulement... ? En tous les cas personnellement, JE RECOMMANDE VIVEMENT ET SANS HESITATION cette Application ! Sans compter aussi le très bon Rapport Qualité-Prix !!!
Vitiamo! Merci beaucoup pour votre temps et pour vos aimables paroles! Nous vous souhaitons le meilleur dans votre entreprise! Trackr team
Dec. 18, 2020
très bon rapport qualité prix, j'ai eu un petit soucis d'affichage et un développeur est rapidement venue réparer le problème (gratuitement bien sur) en 2 jours je n'avais plus aucun problèmes et le service clients répond très rapidement.
Nov. 3, 2020
This is an awesome app with wonderful customer service. They helped me customize my webpage to suite the rest of my website. I would highly recommend them to anyone looking for an app to help with order tracking.
Oct. 27, 2020
J avais un souci avec le suivi de COLIS PRIVE et ils l'ont résolu en 24h. Super très content. Encore merci pour le service rapide.
Oct. 20, 2020
I can honestly admit that Trackr indeed made my life easier. It significantly reduced the amount of inquiries I get every day, which now allows me to focus on other things rather than answering the same question over and over again. Was super easy to install and set up – would definitely recommend to anyone working with shipments.
Oct. 13, 2020
App works well. We had quite a few orders that were tracked without a problem and some that had questions about, but the support helped us and everything works now! They’ve also helped me set up everything and took time to answer all the questions I’ve had.
Sept. 22, 2020
Awesome, this app is really helpful for your shopify store. It will create a beautiful tracking page for your store
Sept. 2, 2020
Even though my issue couldn't be solved, since the feature I was looking for is yet unable to achieve, I really appreciate the good customer care they provided to me. Fast responses and actually going after the issue I explained I had. I have not measured the app's work in my live store yet, all this 5-stars is just particularly regarding the customer service.
Aug. 26, 2020
Excited to use the app! Been looking for a way to provide better tracking updates to customers. Will update after more time using the app
July 23, 2020
Nice app and great support. Easy user interface, clean, and simple. It was very easy to set up my order status page and I could choose colours to blend with my theme colours. I would hope to see you introduce a sales funnel to the trackr in future. Also, the app came cheap. Thank you.