All reviews

Rating Breakdown

  • 5
    68% (128 ratings)
  • 4
    3% (6 ratings)
  • 3
    6% (11 ratings)
  • 2
    5% (9 ratings)
  • 1
    19% (35 ratings)
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5 / 5 Share

May 7, 2019

Perfect application, save a lot of time. Customer service 100% effective when you have a problem :D

Store

PARISI

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 3, 2019

Absolutely needed to give your customers and yourself peace of mind. It'll save you hours needed to respond to customer inquiries about the whereabouts of their order.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2019

Very good app. Easy to use and manage your tracking. You can hide the carriers. Plus, you can translate in any language. Perfect support team. I recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2019

I use this application to have a very attractive tracking page within my site vs having my customers go to our couriers site which is lackluster. The App support team are excellent and the application is so easy to use and setup.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2019

A very good app ! My clients are very happy to track their orders. Great support team, thanks a lot !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2019

The app is good looking and the support has helped me when i needed them. Good app, worth the price.

Using app

About 1 year

Total reviews

6

Average rating

3.0

5 / 5 Share

Feb. 21, 2019

Really good tracking app with great customer support. They customised the app so it functioned better with Shopify shipping notifications.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

Great app initially did not understand how to use and was ready to write a bad comment Supoopt helped set up - everything works fine

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

This is a great tracker app that works well, with great customer service. We recommend to anyone who needs this feature on their store.

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

The support is second to none. Trackr's app developers will go above and beyond to make extensive (and meticulous) customizations so that this app integrates seamlessly with any theme. (I have now used this for many sites and each time am amazed by the level of support). The app is a wonderful feature to have on a site as it allows all customers –including those who have not set up an account– to easily track their packages... a great customer service feature to have but also one that pulls people in back on to your site! Overall, A+++

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2019

I have used this app time and time again. It's a wonderful feature to offer on an eCommerce site. Trackr's customer support is second to none. Consistently, over numerous sites, they have gone above and beyond to implement an array of requested customizations to fit very specific design standards of our theme–something that very few app developers will do. The result is a beautifully integrated app. An absolute A+++++

Store

THACKER

Using app

18 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 18, 2019

Good support. Quick answers. It's actually the best tracking app in its price range. Easy to install and use, I recommend.

Store

CLIQUE

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2019

Bonne application, s'intègre bien au site, prenez le temps de bien configurer les prestataires postaux.

Using app

4 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Dec. 4, 2018

super quick and easy set up for your stores. Customers can easily find where to track their orders! Great app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

The app does what it promises - order tracking info is easily available to customers. We had some problems with the initial setup but Marius offered an outstanding support to make sure the app runs smoothly on all our shops.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

The customer support on this app was amazing. Marius helped me with the shipping confirmation email. I definitely recommend it!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

The hardest thing about Trackr app is clicking the button to install it. That's is how easy it was to have an efficient app that you and your customers will appreciate. Trackr runs your parcel tracking, you run your Shopify store. Too easy.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

Amazing customer support. I had installed a few other apps but either ran into inflexible support or none at all. We are a fashion company and the branding is in the details. The support team went above and beyond to make customized changes tot heir app so that it fit on our site seamlessly. A+!

Using app

10 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 20, 2018

Great app. Great price. Top notch customer service. Highly recommended!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

Fantastic customer service. The staff really went the extra mile to help me out with my issues. Even though the problem wasn't fully resolved (problem with shopify not Trackr) I felt as though they were trying their best to see if they could help. Very happy overall.

Using app

About 1 year

Total reviews

1

Average rating

5.0