Tracktor Order Tracking

June 25, 2019

The customer support is amazing! I wanted a customization on my tracking page and Mandy took care of it right away!

June 7, 2019

The support team has been very responsive in making sure our coding has been working properly so we can best provide info back to our customers.

June 5, 2019

Works really well! Easy to install (the developer helped me) - love that customers can easily track their order- cuts down on all the constant queries!!!

April 29, 2019

I was using another app but sometimes the tracking information would be in another language or no update available for periods of time. So far I love this app and it's easy for customers and myself. The customer support has been awesome as well. Thank you so very much!!!

April 8, 2019

Can be integrated into the existing theme design so it looks good and consistent. Easy to use. Provides clear and transparent shipping info to the customers. The customer service is amazing! It took like 2 minutes for Alan to fix my problem. Highly recommend!

March 27, 2019

I just istall it, and got help from Mandy, thank you very much, I hope this will help my store get better customer assitance. Lets get started. :)

March 7, 2019

Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?

Feb. 19, 2019

J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer

Feb. 14, 2019

Great app. Easy to install, easy to use. Also great customer support. Thank you Miklos Hamvay-Láng Hungarian Goose Down www.hamvay-lang.com

Feb. 13, 2019

I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!

Jan. 21, 2019

Constant harassment through email during the small trial once your past the 5 orders of the trial everyone gets turned off until you upgrade ... just that was enough for me to not try any further

Dec. 13, 2018

Great App! Great Support! I tried this app mainly to provide additional, custom order statuses to customers between order placement and order fulfillment steps. The look and navigation of this app are great! I also switched from Conversio to OrderlyEmails, which easily integrates with Tracktor so my customers can always link quickly to their order status from their email notifications. My only request would be that Tracktor could allow for specific order statuses only visible to customers that ordered certain products (products that may take longer or have additional steps in the fulfillment process than other products).

Dec. 12, 2018

Awesome! Amazingly clean interface. Exactly what we were looking for to give our customers the ability to check up on their orders!

Dec. 10, 2018

This app Is fantastic, takes a minute to install and it's so simple a toddler could do it. They offer a great range of pricing plans that can meet anyone's needs. Just had an issue and the support team got back to me and sorted something out instantly. Very Impressed!

Dec. 6, 2018

Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!

Nov. 26, 2018

Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.

Jan. 10, 2019

Does exactly what it says, provides clear tracking information within the website. Support have been very helpful on live chat too - thank you :) EDIT - Needed some more help today and yet again you guys have come up trumps, thank you!! :)

Nov. 2, 2018

Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.

Oct. 11, 2018

This app is very simple and easy to use, I got all the help I need from the customer support. Can't have better experience. Thank you

Oct. 3, 2018

The team at Tracktor have been brilliant! Mandy in particular has gone out of her way to make our experience a good one. She has answered our questions in a timely manner and helped us set some of the courier mapping which has saved us lots of time. She also surprised us with improving the layout of our tracking page! It looks slick now. I can't recommend them enough! Six stars!