Tracktor Order Tracking for Shopify

Tracktor Order Tracking

Track orders with branded pages & custom statuses
Rating
4.7
Feedback
153
Reviews
Chart
#610
Shopify

All reviews

5 / 5 Share
Jan. 17, 2020

Super cool! Installation was easy and for the carrier mapping, I needed some help as well as for some design aspects of the tracking page. This is BY FAR!! the fastest customer service/chat I've ever experienced.

Store Using app Total reviews Average rating
DillonsPlace About 1 hour 1 5.0
5 / 5 Share
Jan. 15, 2020

Awesome app that works like a charm. I had some trouble setting it up in the beginning but the customer support was super swift and helpful!

Store Using app Total reviews Average rating
Pluizenleven 21 days 2 5.0
5 / 5 Share
Jan. 14, 2020

Great app! Very responsive support team! I had some minor issues with the rendering of the tracking page and they got resolved in a very fast manner.

Store Using app Total reviews Average rating
Isola del Giglio 11 days 1 5.0
5 / 5 Share
Nov. 14, 2019

Tracktor recognizes so many carriers which is what we needed to ensure customers were getting correct tracking information. Plus fantastic customer service.

Store Using app Total reviews Average rating
3sprouts.ca About 1 hour 1 5.0
4 / 5 Share
Nov. 15, 2019

We have used this app for a few months now and can truly say that this app is brilliant. Highly recommend it!! You can track the status of all your orders directly in one place!! The dashboard is BRILLANT you can filter your orders by order number, status of delivery, date etc. Before we were using Oberlo and AliExpress which was getting tedious!! I would also like to say a special thanks to Matt for his support and OUTSTANDING service. He was very professional, quick and very responsive in dealing with our queries and questions in a timely manner!!

Store Using app Total reviews Average rating
GiftBoxLondon 9 months 1 4.0
5 / 5 Share
Oct. 14, 2019

The app looks good and the support is amazing. I still have yet to use it more and on a live page for a more detailed review:)

Store Using app Total reviews Average rating
Icelandic Produce About 1 month 3 5.0
5 / 5 Share
Oct. 9, 2019

I really wanted this app on my site to help build trust with potential customers. I was a bit nervous because some coding had to be done, but Mandy stepped in and did it all for me. It was a weight off my mind. Thanks guys!

Store Using app Total reviews Average rating
XtremeTeez 1 day 7 4.4
5 / 5 Share
Aug. 23, 2019

We have just installed it So far so good. Their support team were very quick and helpful with set up

Store Using app Total reviews Average rating
Evil Amy’s Terror Shop 40 minutes 5 4.8
5 / 5 Share
July 11, 2019

My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.

Store Using app Total reviews Average rating
jerispetpampering.com 7 days 4 5.0
5 / 5 Share
June 27, 2019

Alan has been very helpful in setting up the app, and helped with any issues. The app has been great in cutting down emails, and is highly efficient for our business :)

Store Using app Total reviews Average rating
boxmenswear 6 months 5 5.0
5 / 5 Share
April 8, 2019

Can be integrated into the existing theme design so it looks good and consistent. Easy to use. Provides clear and transparent shipping info to the customers. The customer service is amazing! It took like 2 minutes for Alan to fix my problem. Highly recommend!

Store Using app Total reviews Average rating
Vinty Jewelry About 2 hours 2 5.0
5 / 5 Share
March 27, 2019

I just istall it, and got help from Mandy, thank you very much, I hope this will help my store get better customer assitance. Lets get started. :)

Store Using app Total reviews Average rating
5 / 5 Share
March 7, 2019

Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?

Store Using app Total reviews Average rating
Poppy Austin 1 day 1 5.0
5 / 5 Share
Feb. 19, 2019

J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer

Store Using app Total reviews Average rating
Chou de Chic 3 months 6 4.8
5 / 5 Share
Feb. 13, 2019

I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!

Store Using app Total reviews Average rating
Bebonia 6 months 3 3.7
1 / 5 Share
Jan. 21, 2019

Constant harassment through email during the small trial once your past the 5 orders of the trial everyone gets turned off until you upgrade ... just that was enough for me to not try any further

Store Using app Total reviews Average rating
Natural Lice Products 6 days 5 2.0
5 / 5 Share
Dec. 13, 2018

Great App! Great Support! I tried this app mainly to provide additional, custom order statuses to customers between order placement and order fulfillment steps. The look and navigation of this app are great! I also switched from Conversio to OrderlyEmails, which easily integrates with Tracktor so my customers can always link quickly to their order status from their email notifications. My only request would be that Tracktor could allow for specific order statuses only visible to customers that ordered certain products (products that may take longer or have additional steps in the fulfillment process than other products).

Store Using app Total reviews Average rating
Fleet Sheets 5 days 10 5.0
5 / 5 Share
Dec. 10, 2018

This app Is fantastic, takes a minute to install and it's so simple a toddler could do it. They offer a great range of pricing plans that can meet anyone's needs. Just had an issue and the support team got back to me and sorted something out instantly. Very Impressed!

Store Using app Total reviews Average rating
Bits and Gifts 3 months 3 5.0
5 / 5 Share
Dec. 6, 2018

Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!

Store Using app Total reviews Average rating
INTO THE AM Over 1 year 10 5.0
5 / 5 Share
Nov. 26, 2018

Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.

Store Using app Total reviews Average rating
DL1961 4 months 2 4.5
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