Tracktor Order Tracking
All reviews
My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.
Alan has been very helpful in setting up the app, and helped with any issues. The app has been great in cutting down emails, and is highly efficient for our business :)
The support team has been very responsive in making sure our coding has been working properly so we can best provide info back to our customers.
Can be integrated into the existing theme design so it looks good and consistent. Easy to use. Provides clear and transparent shipping info to the customers. The customer service is amazing! It took like 2 minutes for Alan to fix my problem. Highly recommend!
I just istall it, and got help from Mandy, thank you very much, I hope this will help my store get better customer assitance. Lets get started. :)
Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?
J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer
I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!
Constant harassment through email during the small trial once your past the 5 orders of the trial everyone gets turned off until you upgrade ... just that was enough for me to not try any further
Great App! Great Support! I tried this app mainly to provide additional, custom order statuses to customers between order placement and order fulfillment steps. The look and navigation of this app are great! I also switched from Conversio to OrderlyEmails, which easily integrates with Tracktor so my customers can always link quickly to their order status from their email notifications. My only request would be that Tracktor could allow for specific order statuses only visible to customers that ordered certain products (products that may take longer or have additional steps in the fulfillment process than other products).
This app Is fantastic, takes a minute to install and it's so simple a toddler could do it. They offer a great range of pricing plans that can meet anyone's needs. Just had an issue and the support team got back to me and sorted something out instantly. Very Impressed!
Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!
Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.
Does exactly what it says, provides clear tracking information within the website. Support have been very helpful on live chat too - thank you :) EDIT - Needed some more help today and yet again you guys have come up trumps, thank you!! :)
Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.
After some assistance from the Tracktor team who are very quick to respond to queries, I am now able to track orders from aliexpress successfully. This will definitely put customers at ease when dealing with longer shipping times.
Easy to install. it's working! Thanks. better than "that other app i tried"
Not worth it you get so many look ups and have to pay for them so if 1 customer checks there tracking say 10 times that 10 look ups that count towards your total. Its not per customer it the amount of times they use it. Items showing coming from China when posted in Australia like really
Logan was a great help. Great app!
Installed it today and working great on my site at bestinvariety.com! I contacted customer service via chat with my initial issue and I was helped right away with no waiting. Very happy with the app! Thank you.
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