All reviews

Rating Breakdown

  • 5
    91% (678 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (19 ratings)
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5 / 5 Share

Feb. 11, 2021

Quickly, friendly Support. The answer of my Question was being solved in few minutes. The app is practical and the support ist high quality

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

This app works great in Europe & support really helped us install it properly. Much recommended thank you !!

Using app

10 months

Total reviews

6

Average rating

5.0

1 / 5 Share

Feb. 3, 2021

Only work for 2 orders out of many. We are using GDex, Poslaju in Malaysia. Wasted lots of our time. Spent 2 - 3 weeks going back and forth and it still doesn't work.

Using app

Over 1 year

Total reviews

5

Average rating

2.6

5 / 5 Share

Feb. 7, 2021

Customer service is very fast and kind. lovely interface, and wonderful support. Best tracking app out! Would highly recommend it.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

I used the Tracktor Expert Install Service, the response was fast, service team was very friendly and best of all, it's free. Would highly recommend.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

very good easy to use i recommend. customer service is good. you can also use it with klaviyo which is a plus!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

i was speaking to mandy h today he helped me soooo much . he setup the store for me in less than 2 min. he is great with what he is doing and the app is super good highly recommended .

Using app

8 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 13, 2021

Great App. Even better support. Super quick and responsive. I had a minor hiccup on my end, that they quickly helped me with. Shout out to Matt V.

Store

FortZee

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

The support team literally went on my Shopify store and did much of the setup for me. (they asked first). TOTAL GAMECHANGER! this app will cut my customer support time in half. setup and forgetFirst of all, the customer service is out of this world. The support team literally went on my Shopify store and did much of the setup for me. (they asked first). TOTAL GAMECHANGER! this app will cut my customer support time in half. setup and forget

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

This app is a game changer in our store! It makes the shipping process so much more transparent for our customer who are far more satisfied since we installed the app! Additionally the customer support is absolutely great. We get fast answers for every question which comes up. Highly recommended!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

Amazing real time Support staff that answers all your questions on a live chat. All the representatives are super helpful and knowledgeable

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2021

It was fairly easy to install and covers the carriers which are missing from Shopify. Happy with this app so far.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

Instale esta aplicación y tuve un pequeño problema. y contacte con ellos me solucionaron super rapido muy recomendable sobre todo por el servicio de atención al cliente. Operador Abby Salvador saludos.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

This app is amazing Easy to navigate and looks really professional. also the support is in a whole other level good job Keep it up!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

Very great service answered very quickly and helped me with my problem and solved it. Thank you Matt V. !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

I have just installed the Tracktor app and it wasn’t working and Annette and her team were amazing with assisting me to get it to work. Outstanding service. Thank you.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

After i contacted the customer service, all my issues was fixed. The Service is really fast and good, i appreciate it!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 23, 2020

There orders doesn't sync well and the customers service is bad so, my customers are not happy when they track their orders

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 23, 2020

Literally perfect app. Has everything You need. Support is also helpful and replies very quickly and conveniently!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

This App is really good. The customer Service is just perfect. They reply very fast, and they really take time to help you with every Problem you have! I'm really highly satisfied with their service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0