Tracktor Order Tracking for Shopify

Tracktor Order Tracking

Track orders with branded pages & custom statuses
Rating
4.6
Feedback
129
Reviews
Chart
#657
Shopify

All reviews

5 / 5 Share
July 11, 2019

My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.

Store Using app Total reviews Average rating
jerispetpampering.com 7 days 4 5.0
5 / 5 Share
June 27, 2019

Alan has been very helpful in setting up the app, and helped with any issues. The app has been great in cutting down emails, and is highly efficient for our business :)

Store Using app Total reviews Average rating
boxmenswear 6 months 15 4.7
5 / 5 Share
June 7, 2019

The support team has been very responsive in making sure our coding has been working properly so we can best provide info back to our customers.

Store Using app Total reviews Average rating
Blix Electric Bikes 9 months 3 5.0
5 / 5 Share
April 8, 2019

Can be integrated into the existing theme design so it looks good and consistent. Easy to use. Provides clear and transparent shipping info to the customers. The customer service is amazing! It took like 2 minutes for Alan to fix my problem. Highly recommend!

Store Using app Total reviews Average rating
Vinty Jewelry About 2 hours 2 5.0
5 / 5 Share
March 27, 2019

I just istall it, and got help from Mandy, thank you very much, I hope this will help my store get better customer assitance. Lets get started. :)

Store Using app Total reviews Average rating
5 / 5 Share
March 7, 2019

Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?

Store Using app Total reviews Average rating
Poppy Austin 1 day 1 5.0
5 / 5 Share
Feb. 19, 2019

J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer

Store Using app Total reviews Average rating
Chou de Chic 3 months 6 4.8
5 / 5 Share
Feb. 13, 2019

I love using this app for my store as it has helped reduce customer inquiries. I reached out to the Tracktor support team because I needed help with the set up and they responded quickly. The customer service is excellent!

Store Using app Total reviews Average rating
Bebonia 6 months 3 3.7
1 / 5 Share
Jan. 21, 2019

Constant harassment through email during the small trial once your past the 5 orders of the trial everyone gets turned off until you upgrade ... just that was enough for me to not try any further

Store Using app Total reviews Average rating
Natural Lice Products 6 days 5 2.0
5 / 5 Share
Dec. 13, 2018

Great App! Great Support! I tried this app mainly to provide additional, custom order statuses to customers between order placement and order fulfillment steps. The look and navigation of this app are great! I also switched from Conversio to OrderlyEmails, which easily integrates with Tracktor so my customers can always link quickly to their order status from their email notifications. My only request would be that Tracktor could allow for specific order statuses only visible to customers that ordered certain products (products that may take longer or have additional steps in the fulfillment process than other products).

Store Using app Total reviews Average rating
Fleet Sheets 5 days 10 5.0
5 / 5 Share
Dec. 10, 2018

This app Is fantastic, takes a minute to install and it's so simple a toddler could do it. They offer a great range of pricing plans that can meet anyone's needs. Just had an issue and the support team got back to me and sorted something out instantly. Very Impressed!

Store Using app Total reviews Average rating
Bits and Gifts 3 months 3 5.0
5 / 5 Share
Dec. 6, 2018

Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!

Store Using app Total reviews Average rating
INTO THE AM Over 1 year 10 5.0
5 / 5 Share
Nov. 26, 2018

Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.

Store Using app Total reviews Average rating
DL1961 4 months 2 4.5
5 / 5 Share
Jan. 10, 2019

Does exactly what it says, provides clear tracking information within the website. Support have been very helpful on live chat too - thank you :) EDIT - Needed some more help today and yet again you guys have come up trumps, thank you!! :)

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 2, 2018

Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.

Store Using app Total reviews Average rating
A Gilded Leaf 7 months 4 4.5
5 / 5 Share
Oct. 26, 2018

After some assistance from the Tracktor team who are very quick to respond to queries, I am now able to track orders from aliexpress successfully. This will definitely put customers at ease when dealing with longer shipping times.

Store Using app Total reviews Average rating
Shake My Style About 1 month 1 5.0
5 / 5 Share
July 31, 2018

Easy to install. it's working! Thanks. better than "that other app i tried"

Store Using app Total reviews Average rating
12teststore12 5 days 2 5.0
1 / 5 Share
Nov. 4, 2018

Not worth it you get so many look ups and have to pay for them so if 1 customer checks there tracking say 10 times that 10 look ups that count towards your total. Its not per customer it the amount of times they use it. Items showing coming from China when posted in Australia like really

Store Using app Total reviews Average rating
5 / 5 Share
July 10, 2018

Logan was a great help. Great app!

Store Using app Total reviews Average rating
Phenom Elite Brand About 8 hours 5 5.0
5 / 5 Share
June 27, 2018

Installed it today and working great on my site at bestinvariety.com! I contacted customer service via chat with my initial issue and I was helped right away with no waiting. Very happy with the app! Thank you.

Store Using app Total reviews Average rating
Gloristan About 7 hours 3 5.0
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