All reviews

Rating Breakdown

  • 5
    91% (678 ratings)
  • 4
    4% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (19 ratings)
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5 / 5 Share

Nov. 17, 2020

Perfect! Great customer service they take the time to do small fixes for you and are super kind. App can translate the languge of the shipping pages and people can easily track where their package is, as well as you can track where your orders are with a great and effective database.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

The built a custom integration for me so I could use this with Peoplevox. Went above and beyond and the turn around time was like 48 hours. More app developers should model themselves after Tracktor's work ethic.

Using app

7 months

Total reviews

18

Average rating

4.6

5 / 5 Share

Nov. 5, 2020

Tracktor truly is an awesome App.. The customer service spot on and has helped me quickly with anything... You need to install this app if you haven't already. No issues and a great easy app for every store owner. debstilbud.dk

Using app

About 1 month

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

By far the best Shopify App service received. From the time I installed the app, to set up the code, and testing, they were consistently responding, solving my queries within a day. The app works perfectly on my website catcurio.com and its definitely worth going for a higher plan!!! Thanks a lot!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

really good app and good costumer service the reply with in 5min and also you can track your order easly so i highly recommande this application for your store

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Great app that lets our customers track orders easily and is integrated very well in our shop. But even better is the customer service! We got help from Annette - the most outstanding customer support we have EVER RECEIVED. Thank you so much :)

Store

Attaac

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Fácil de usar e integrar a loja do shopify. Facilidade para o consumidor que com algumas informações já consegue ter acesso ao item comprado. Recomendo.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2020

First of all, the support these guys provide is exceptional, you won't feel like you have to do everything yourself, these guys get on with it and before you know it, it's sorted.... POW, just like MAGIC! You really won't be disappointed.... brilliant service! The app itself is great, simple and straight forward with many tweaks. The only bugbear I have is that it doesn't have an Order Tracking Number window, but that's not a showstopper, as you can provide an Order Number and email address, which I guess is more secure :) They also need to connect to more delivery companies, but that's just a matter of time.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 9, 2020

The team helped me with the setup, everything looks neat and good, although there was not a pleasant aftertaste in my soul, I gave the guys another chance, I hope everything will be ok with future orders, thank you!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 6, 2020

customer support is awesome. I havent used this app long enough to get user experience but i believe it will be very good.

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 5, 2020

Very quickly solved the problem! Very friendly and surprisingly fast. I am very happy to work with you guys!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

We needed to move from one order tracking app to another and it seems Tracktor is easily the best solution. Matt has been a pleasure to work with so far and we look forward to working with the ShopPad staff more in the future.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Better than others reviews app, and the support is always here to help me, that's what i like. I just recommend

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Great app, I highly recommend it to track your orders! I've made a great experience with the support.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

I did test almost all tracking apps available, and there are a lot of them :-) But every app missed something, either it was the styling, either you could not hide the carrier name (you want to hide aliexpress standard shipping as dropshipper), either the tracking app was not updating frequently, etc etc Now I'm a proud user of Tracktor on both my stores. This app fits my needs 200% and the customer support is magnificent. Thanks a lot for your help Annette, Matt and team! <3

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

This is probably the best tracking app in the shopify app store. Customer service is very fast and kind. I'd definitely recommend this app.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Matt V helped me out quickly. They provided Good service. Not sure how I feel about being charged per order but other than that good app

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Great app to increase transparincy about the delivery time. People will contact you alot lesser. Had some issues because my supplier changed the koerier method. Support did help me out.

Store

BlueRex

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

Awesome experience, the app is great, Mandy and the team even improved a courier integration right away when we noticed a deficiency in one of the courier integrations.

Using app

About 1 month

Total reviews

13

Average rating

5.0

1 / 5 Share

Sept. 16, 2020

Tons of hidden extra fees. Claimed to be $6/month ended up charging me extra $5+ PER DAY! Absolute scam far better options out there

Using app

30 days

Total reviews

1

Average rating

1.0