Google Ads & Shopping AI: ST
Traffic Booster by StoreYa
Rating
4.2
feedback
206
chart
#1,041
All reviews
Rating Breakdown
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Aug. 16, 2019
This app is extremely deceiving. We started using the app in the middle of June and chose the second tier which estimates around 14-20 monthly sales. The first month with the app went great. However, the second month has not shown to be successful at all! So far this month the app has NOT brought any new traffic to our site and no sales and we paid $500 this month, since last month went so well. Another thing that is so deceiving is the weekly emails this app sends to get you to spend more money and keep using the app. Each week this app sends you an email summarizing "your week" but it actually is showing what you're sales/traffic has been since using the app. This weekly email is extremely deceiving and makes it seem like the app is bringing in sales and traffic but it is not.
Hi Amy, We are sorry to hear you are frustrated with our app. The first month was successful and in the 2nd month, we spent only 28% of the budget so far. I'll elaborate a bit more below. Regarding the number of visitors we've driven, we are in a stage of optimization that we are looking for what works best for you and do not want to waste the marketing budget on traffic that is not the highest of quality. Since your last payment, we have decreased the daily spend and so far from your last payment, we have only spent 28% of your marketing budget. We share the same goal of growing your business. When you generate more sales, we get to keep you happy for a longer period of time. Our business is built upon happy customers who use us for years. For this reason, we are optimizing your campaigns towards sales, even if that results in us driving less traffic for a couple of weeks until we learn what works best. Reviewing your store's performance we see that it is has a low conversion rate, we recommend on our free site audit offered by our Benchmark Hero app which will pinpoint where there is room for improvement. In the weekly email, we provide the total sales and traffic since sign up and the updated amount each week with the plus sign (similar to Google's reports). I'll be happy to further assist. Feel free to contact us at [email protected]
April 25, 2019
My plan was for $120 per month. Got one sale that cost me $120.00 The second month they billed me $180.00 DON'T WAST YOUR MONEY you can do it better your self.
We were happy to resolve this issue to your satisfaction. We wish you all the best with your business!
Feb. 14, 2019
They charged me $335.00 for the app at a 33% discount from your monthly $500.00 rate for a promotion. As a result, they were able to get me: $142.27 in sales on 5 orders. Their average monthly orders during the sale process based on this rate of $500 is: 20-30. I have a very simple website with an easy checkout process. Then they stopped ads in the middle of the month because they stated, "It was too expensive." Not sure how a business can succeed under this model. Very disappointed. Wanted to make sure others were made aware of this. Also, there weren't a ton of abandoned carts or anything -- just 2.
Hi There, Thank you for sending your feedback. According to your Google Analytics all of the sales you've gained were generated by the Traffic Booster. We have driven almost 800 targeted shoppers to your store with a very high click-through rate of 2.42%, spending the entire budget you paid us ($335). The issue is with your store's conversion rate which is way lower than the average 2% an eCommerce store would have. Selling online is a challenging journey, it's our passion to help small business owners like yourself to grow their businesses. If you need any further assistance, feel free to contact us at [email protected] we'll be happy to further assist!
Feb. 11, 2019
ZERO transparency on the key words used, can't see the ads published and they stopped showing my ads mid-month because they said that it was 'too expensive to target my key words and service would resume when next billing cycle starts' Oh..and it didn't generate a single sale. This was a complete and total waste of time and money for me.
Using app
4 days
Total reviews
3
Average rating
3.7
Hi David, Thank you for sending your feedback. On Jan. 20th, you have paid us $335. In return we have set up a Google Ads account and drove targeted traffic with a high 2.74% click-through rate worth $343 - we spent more than you paid us. Your niche was indeed more expensive than avg. ($0.83 cost per click in comparison to the avg. $0.50). Your store has a relatively low conversion rate in comparison to the eCommerce standard average of 2%. We use dynamic search terms which change the keywords all the time, we also use Google Shopping and Dynamic remarketing which don't use keywords at all. Preview of the ads is shown in the edit settings section of the app. Selling online is a challenging journey, it's our passion to help small business owners like yourself to grow their businesses. If you need any further assistance, feel free to contact us at [email protected] we'll be happy to further assist!
Feb. 11, 2019
Don't waste your money. This app is nothing like the description. I was hesitant to make the purchase, but after seeing all the 5 star reviews, I decided to give it a try and boy was that a mistake. I was charged $120 for a product that REDUCED traffic to my store and INCREASED my bounce rate. So, any traffic I was getting as a result of this app was completely useless. Another thing that I found sketchy is when I allowed the app access to my Google Analytics it showed that I was getting all this traffic, but my Shopify analytics didn't match up with this. When I revoked the apps access to Google Analytics, the traffic shown was in sync with Shopify showing that my traffic actually decreased and my bounce rate was phenomenal. The app description promised great results right away, but once you purchase the app and get to the dashboard, it wants you to pay the full $180 for 2-3 months before you see any changes. I don't know about you but that sounds like a complete rip off and I refuse to waste money on a service that is obviously misleading. Don't be fooled by the 5 star reviews like I was! I'm disputing the charge in PayPal because this service is not as described. I get better traffic from Google and Facebook ads.
Hi Devin, Thank you for your review. In the 4 days we were running your campaigns we only had time to drive 19 visitors to your site. Those visitors were highly targeted and all came from Google Ads. There is no technical way we could have reduced your traffic. We would love to see your business grow with us, that's our goal and passion, but unfortunately, you stopped the campaign at a very early stage.
Jan. 17, 2019
Blocked me out of my account, charged without permission and refused to provide me account access. Performance was ok but this is a VERY bad ending and has left a sour taste in my mouth. Would NOT recommend after such a terrible experience at the end-simply cannot trust them anymore which is an essential when it comes to finances and your site
Nov. 13, 2018
Used the app to drive traffic for 3 months. The traffic was of lower quality than the traffic I could get from google on my own (I got people to add to cart/view multiple products etc, not so with the traffic from this app, also much less traffic for same amount of money). It is easy to setup, you also pick key words yourself, this could be the reason, as the true amount of optimization is not big? On my own I kept optimizing the words and add copy in google, which improved the performance. I did not notice any improvement of the add campaigns performance. I want a refund!
Sept. 6, 2018
Like the other 10 1 Star reviews, we got no ROI. $330 paid. Zero sales in a month. Way less traffic than advertised.
June 25, 2018
signed up and pocked around then uninstalled and they charged me $258 not happy will not recommend
May 16, 2018
Delivered approximately 10-15% of the advertised traffic and sales. Team advised that ideally they want to fine tune things over 2-3 months so you'll need to be prepared to invest several months. After they delivered such low numbers in my first month I decided I wasn't going to invest further - I felt they didn't prove the value they advertised, not even close. Additonally, I saw that they were creating ads that were misinforming customers. One of the ads mentioned everthing in my store was on sale for 10% off, which wasn't true. I am not in the habit of misleading customers. Their other ads really showed that they weren't able to familiarise themselves with the types of products I sell which showed me they probably wouldn't be able to attract the right customers for my store. Customer service is adequate. UI needs to be updated and more feature rich. It really is a 1 star product for me.
March 27, 2018
Very Disappointing result !! For the 1st month, I pay $1000 for the ads and they gave me "642" visitor and "0" sells. Think twice before giving them your money.
Jan. 21, 2018
1. The traffic that I see from my Storeya dashboard is inaccurate. It did not match the Shopify and Google analytics traffic. I emailed Storeya and they told me they see no issues. 2. When I click on the Storeya app link from within Shopify using a safari browser. I get a warning message saying the connection is not private and that there is a problem with Storeya’s certificate. Storeya tells me they see no issues on their end. 3. My monthly budget in TWO weeks. For the next two weeks I would have no traffic from Storeya. I have new products throughout the month that would benefit from a relatively even distribution of traffic. 4. Storeya’s dashboard is inadequate. I need a lot more feedback in terms of keywords to see what is actually bringing the traffic to my site. I used Google Analytics as best I could but I still do not have the kind of data I would be comfortable with.
June 16, 2017
Don't waste your time this app is garbage! it works for a while then stopped working and no one wants to reply to emails for technical help. Crappy app and even crappier customer service.
June 15, 2017
does not work. claimed that i saw thousands of visitors and earned thousands of dollars. that was not true.
May 21, 2017
Bad bad experience! I asked for a refund...they only gave me reports with numbers...but the visits still the same! They said it's because it was to soon to show results...but the numbers they showed me ...was not real! :(
April 28, 2017
FAKE, expensive for nothing, it looks like one of those spam scheduled traffic pots .It shows you numbers of visitors,but it's just junk traffic without any conversions! DO NOT BUY THIS APP.