All reviews

Rating Breakdown

  • 5
    89% (2,288 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (115 ratings)

Reviews with Text

  • 98% (2,506)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2021

Good customer service, APP is very practical and fully functional. Automatic translation is a nice feature.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 14, 2021

Nice to help me for update the site actively, kind to me , and have a smooth conversation, patient to my questions, good overall <3

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Guggug, This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 13, 2021

We really recommend this app! The free version really works, and the live support it's really fast. I rate it with all the starts

Using app

About 3 hours

Total reviews

6

Average rating

4.2

Developer Reply

Hi there, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 13, 2021

I used this app to do shopify translate work. It really helps me a lot. Lisa helps me a lot with some work.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 12, 2021

i love this app sosososossosososososososoososososossososoossosoososososososososososoosossosososos much

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 12, 2021

so good, lisa was of great help. She answered all doubts and in big detail. Really recommend this!!! Very good app

Using app

33 minutes

Total reviews

9

Average rating

4.9

Developer Reply

Hi Chloe, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 12, 2021

so far so good! I am learning to use the app but it's rather easy and Lisa was helpful! thanks Lisa!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi EWELINA, This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 12, 2021

the tool is really user friendly. Had some trouble with their widget implementation but their support was really quick!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joseph, Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 11, 2021

Transcy is a good and simple app to translate your eshop ! The assistance is also great ! Thank you andy ;)

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Romain, Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 10, 2021

This app has an excellent support assistant! I got the chance to be assigned to Lisa, and she was extremely kind and helpful. Also, great app!! covered all my needs in the present time.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ivanna, I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 10, 2021

I used the app just to give our spanish speaking customers the option to review our site in their first language and it has worked out great!!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Steven, This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 10, 2021

I think their customer service is excellent. Grace helped me with some details. If you haven't used this kind of software before, it's better to ask them for help, because there are some places where they point out and it works quickly.

Using app

About 1 hour

Total reviews

4

Average rating

3.8

Developer Reply

Hi Canyang, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 10, 2021

Used the app to translate into one other language, worked flawlessly. Autotranslation available but all content can be edited to meet your needs. Would recommend. Contacted support once, they helped really quick and efficient, friendly staff as well.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Carsten, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 20, 2024

I am Japanese. Your prompt support always helps me. Thank you.. And thank you for your 24-hour support.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 7, 2021

i installed this app in under 5 minutes and the rep was very attentive and answered all my questions in seconds! her name was lisa and she was great

Using app

40 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hi Latoya, This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 7, 2021

Very happy with Lisa's advice! Easy set up and monitor. Hope this app will work well.................

Using app

About 2 hours

Total reviews

6

Average rating

4.8

Developer Reply

Hi 誓也 橋本, I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 7, 2021

Jennifer helped my very much. Good customer service and quick responses. Transcy is a very good app.

Using app

About 22 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Jonas, This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 7, 2021

best app , also great support team that takes the time to understand your problem and find a solution

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 7, 2021

Thanks for the enthusiastic customer service, I have already used this APP on my website.At present, the effect of this APP is really good, and I recommend it to everyone.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 3, 2021

Great app for translation.. The support is great with very fast reply to your questions.. Easy to manage all your translation with the transcy app.. The app also lest you change photos for different languages.. Would like to have a feature that lets you also change the link of the photo that way I could arrange for example all the product categories on the home page in alphabetical order when translated into another language.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jean-Philippe, This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. Your feedback will be noted by concern team to consider and improve it in the next releases. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency