All reviews

Rating Breakdown

  • 5
    89% (2,284 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (116 ratings)

Reviews with Text

  • 98% (2,503)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2021

Perfect service, in time and effective, Five stars recommend, easy to use and good support service. more recommend

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 7, 2021

It is awesome. After updating, I found you are offering unlimited words, up to 5 target languages, no extra cost. It surprised me, and better than my expectation. The customer service is excellent, very patient and professional. Thank you.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 7, 2021

Very fast and professional service on online chat. Have just installed the app and it seems to be exactly what I need.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Johan, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 6, 2021

I used this app to help me translate my store to Spanish. I chatted with Andy and he was wonderful and very prompt! Once he gave me directions I was able to install the app quickly.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luz, Here's Erica from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Erica Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 6, 2021

Accurate translation, easy to set up, easy to use. the only app that met my needs. You can also add endless currencies

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Lulwa, This is Donna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Donna Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 6, 2021

Customer service is excellent!!! Very helpful staff and good quality of translation. Love this app. Highly recommend to everyone.

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Isaac, I'm Felicity from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Felicity Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 6, 2021

Excellent support! There was a little bug initially where in the midst of embedding the app onto my header that I wasn't able to change the language back to English. Had a bit of panic, but was resolved eventually. Thumbs up!

Store

GENESI

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Grace, This is Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Xenia Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 6, 2021

there customer service is excellent. I can't wait to start using this app for internationally trading

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Idayat, I'm Stella from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Stella Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 3, 2021

Excellent app! extraoprdinary interface and good funcionallity its very useful and quicly setup and better than all its free!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Andres, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 2, 2021

Excellent for app for your audience from different language. You can use it free of cost for one language! And they help you go through whole process of installation and set up themselves - makes it so easy to use

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yawar, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 2, 2021

I like the app, I only find one small problem, not being able to customize the translation for certain words that suit a certain country.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nuno, This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review. Regarding to your concern as edit your translation, You could replace/edit your translation content manually for any pages/elements in your store easily by clicking on Translation > Manage Text > select target language > choose the page type in Resource type > Edit button. For further support, you please let our agent who is taking care your case know, so she can help you further. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

June 3, 2025

Teresa of customer support helped me a lot, she was capable, practical and detailed oriented. The automatic bot that is suppose to "help" instead is nerve wracking, I was losing my head with it: a suggestion? CHANGE IT

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brunam I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. In case you still get confused about SEO translation function, please let our agent who is taking care your case know, so she can help you further. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 1, 2021

Thanks to the team at Transcy, they even fixed the switcher in a short time to match my theme menu. They did a great job and I highly recommend it!

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi 國任 王, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Sept. 1, 2021

The people working for the app are very fast and solve the problem very quick. i am glad with the team.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

Aug. 31, 2021

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Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

Aug. 31, 2021

Very good support seems to be working great . Very helpful startup procedure. will go over it next couple of weeks

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Konstantinos, Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

Aug. 31, 2021

Was very easy to set up, almost no corrections needed to be done and the support helped me immediately with the set up of the page. I highly recommend this App!

Store

OWNLYOU

Using app

About 1 month

Total reviews

4

Average rating

4.5

Developer Reply

Hi Lukas, I'm Erica from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Erica Transcy - Translate Language and Convert Currency

5 / 5 Share

Aug. 31, 2021

一瞬で完ぺきな英語に翻訳できるすごい機能です!固有名詞もほぼ完ぺきなローマ字に直してくれるため、最近の技術の素晴らしさに驚かされました。有料にすればあらゆる言語に翻訳してくれます!完ぺきなアプリでした

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

Aug. 29, 2021

Wow, Amazing App, and customer support. Assistance has been offered even before I ask for Thank you Transcy

Store

ZunGoor

Using app

21 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Hi ZunGoor, This is Celina from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Celina Transcy - Translate Language and Convert Currency

5 / 5 Share

Aug. 27, 2021

Great support and efficient app :) cool UI you can figure out how to use easily. i hope they have more diverse designs of swicher

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Misun, I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency