Transcy: AI Language Translate
AI translation (OpenAI, DeepL) & automatic currency converter.
Rating
4.5
feedback
2,561
chart
#319
All reviews
Review RSS Feed
Aug. 16, 2021
perfect customer service from Andy. the app is enough for the currency and translation change up to location.
Hi Emre, Here's Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency
Aug. 15, 2021
Great support and listened to what I needed for my business. The app provides me with everything that I needed and the automatic feature allows us complete flexibility for all our intenational clients.
Hi Dominic, I'm Rowan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Rowan Transcy - Translate Language and Convert Currency
Aug. 12, 2021
best coustumer service is very very good i have all site translate thank you for support and check my site
Hi Simone, I'm Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency
Aug. 11, 2021
Jane is amazing, she helped me address my questions and was highly proactive in helping me understand the features better.
Hi Melanie, This is Erastus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Erastus Transcy - Translate Language and Convert Currency
Aug. 9, 2021
I was helped by Jane, I liked it a lot, attention, willingness to help and give more ideas. I never had this experience. Thank you very much. Thank you Jane
Hi Francisco, Here's Christopher from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Christopher Transcy - Translate Language and Convert Currency
Aug. 5, 2021
Their customer service responded quickly and friendly.Help me solve the problem effectively.!!!!!!!!
Hi Liu, I'm Elwyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Elwyn Transcy - Translate Language and Convert Currency
Aug. 4, 2021
Excellent app, accurate translations, fast customer support and friendly user interface. Highly recommended!
Hi Borja, My name's Roger from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Roger Transcy - Translate Language and Convert Currency
July 28, 2021
I recently implemented this solution to my Shopify. Quite easy setup & looks quite efficient. I only had one issue but customer-support chat was reactive and really helpful.
Hi Vincent, Here's Doris from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Doris Transcy - Translate Language and Convert Currency
July 27, 2021
Super easy to use and easy to get started. The only thing I miss is being able to translate directly in the browser of my site. Very helpful and kind customer service ❤
Hi Mats, This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Transcy - Translate Language and Convert Currency
July 26, 2021
This app is easy to use and they have probably one of the best customer services through all the Shopify apps I have tried. They always answer and do all the corrections in no time. The app has all the features I needed to offer my customers but the automatic translations to Swedish is not perfect although it is very easy to manually fix the mistakes.
Hi IOAKU, This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency
July 23, 2021
It was very easy to install and support was immediately available if I had any questions or encountered a problem. I hope this will drive more sales to my website. bleujax.com
Hi Jacqueline, Here's Mirabel from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Mirabel Transcy - Translate Language and Convert Currency
July 23, 2021
It's very simple and easy to set up. The chat port was also kind and responded accurately, which was helpful. Recommended for those who are looking for a language and currency conversion app.
Hi 洋介 下村, Here's Jocasta from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jocasta Transcy - Translate Language and Convert Currency
July 21, 2021
This app is amazing and does what they say it does very effciently.There was some issues with the translation when using the app but their help on sorting it out and looking for the best solution to keep us happy was pretty much appreciated. Great communication and very helpful! Thanks for you help and congrats for this awesome tool which is the best in the market by far.
Hi there, I'm Felicity from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Felicity Transcy - Translate Language and Convert Currency
July 19, 2021
Great app and great support ! Must have ! They help me without asking anything. Definitely recommanded
Hi there, My name's Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency
July 18, 2021
Fantastic app with amazing support, always happy to help out with issues and their response times are lightning fast. The offering of a free plan is super helpful and gives all the features you require to get started. Lots of customization options so you can really fine tune it to fit in with your store.
Hi Gianluca, I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kate Transcy - Translate Language and Convert Currency
Nov. 2, 2023
Thank you very much to Alene for the help and super support. Very fast feedback + the problem was fixed.
Hi Teodora, I'm Aurelia from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Aurelia Transcy - Translate Language and Convert Currency
Jan. 28, 2023
Very fast, profesional and polite service. The team reached out for me just the moment i started customizing my app. Kindly helped me to adjust the app for my needs, even gave me a better idea how should it look. They did all the customization and adjustments for my website, i did not need to do anything!
Hi there, Here's Daria from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Daria Transcy - Translate Language and Convert Currency
July 13, 2021
It's the best translation App I have used. Really intuitive and easy to use. The integration works really well and the help Support is excellent.
Hi Carlos, I'm Lani from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Lani Transcy - Translate Language and Convert Currency
July 13, 2021
Easy to Use app with good translation engine as well and Great Support team easy to work with. Offered additional Features to help my store
Hi Abishek, This is Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency
July 23, 2021
正直最初は、このまま使うのが不安でしたが、サポートチャットがとても親切で安心して使えるようになりました。言語翻訳のアプリだけあって、英語でない母国語でも（翻訳機能の翻訳でしたが）対応してくれました。ありがとうございます。とてもとても助かりました。感謝です
Hi RieIJICHI, This is Issac from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Issac Transcy - Translate Language and Convert Currency