Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.4
Feedback
2,461
Reviews
Chart
#1,631
Shopify

All reviews

5 / 5 Share
July 7, 2020

I had several situation that I had to address when I first installed Transcy. Seri helped me through out the setup process and she was very attentive and understood my problem accurately. Very good communicator as well. Without Seri, I probably gave up on setting up Transcy. Thank you so much for all your help Seri! The app itself is good. Language auto detection works, auto translation met my expectation (although, I have to edit a lot of auto translation and I expected that from the begging). What I love is that language and currency converter displays in the same menu box. This makes it easy for visitor to maneuver. The shopify Main page couldn't be edited for some system limitation which Seri said they are working on it, so I am just waiting for that to happen.

Store Using app Total reviews Average rating
Envero Jewelry 4 days 3 5.0
Developer Reply

Dear Hikaru-san, This is Seri, and thanks so much for your feedback. It's my pleasure to assist you, and as I informed via our existing live chat, our Dev is working on Main page issue with priority, and hopefully we can deliver a fix this week. About translation quality, I informed our Dev team too to see if we have any resolution for it later. I will keep you updated with our progress via our chat, and have a great week. Best Regards, ​Seri

5 / 5 Share
June 1, 2020

Now this is EXACTLY what I was looking for in a translation app. Translated my content and allowed me to edit the automated translation in HTML. This allowed me to replace the iFrame src so that my videos would show up in the correct language. Had tried the other "more popular" FREE translation apps but none are comparable to this one. Very easy to use also. Many thanks to the developers.

Store Using app Total reviews Average rating
ZePooch, Canine outerwear About 3 hours 1 5.0
Developer Reply

Hi there, Here's Johnson from FireApps Customer Service Team, and thanks for your feedback. Besides Free plan, we also are offering Paid plans with many great features, and hopefully we can see you upgrade to one of them, and enjoy in a later moment. More details can be found here: https://help.fireapps.io/en/articles/4065085-which-plans-are-we-offering-in-transcy-app Should you have any concern, please feel free to contact us via our live chat, or email at [email protected]. Have a great week ahead. Regards, Johnson

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