All reviews

Rating Breakdown

  • 5
    89% (2,284 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (116 ratings)

Reviews with Text

  • 98% (2,503)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2021

Great service from Jennifer at customersupport, who helped me out quickly and solved my questions within minutes via the the chat. Have just used the app for a few days yet but so far very impressed. Easy to work with and does the job!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Reece from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Reece Transcy - Translate Language and Convert Currency

5 / 5 Share

March 9, 2021

I tried this app cause this has the best feedback among other currency exchange apps. no comments about the translation part but I am really surprise about their customer service. they really help me even if it's a minor problem. so 5star for the customer service! on top of that it has free plan so this is great

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is James from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, James Transcy - Translate Language and Convert Currency

5 / 5 Share

March 3, 2021

Thank you for this software, it helped me very effectively.Solved my language and currency problem.Thanks very much

Store

bizkauk

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is George from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, George Transcy - Translate Language and Convert Currency

5 / 5 Share

March 2, 2021

We had a small issue, the service team replied instantly and directly got to work to solve it! Awesome service, fast and reliable.

Using app

15 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Michael Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 27, 2021

I do like this app which can help my shop to sell to many countries with many currency 0000000000000000000000000000000

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oscar from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oscar Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2021

Great App and very useful does two things in one highly recommended! Had an issue with setup and support was very helpful!

Using app

About 1 hour

Total reviews

16

Average rating

4.9

Developer Reply

Hi there, I'm Helene from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Helene Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 24, 2021

Awesome andy is great support and i really like the idea of both language and currency app in 1 app and A++++++++

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Jacey from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Jacey Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 23, 2021

Customer service is excellent, very professional! Would definitely recommend to subscribe their plan.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Pagi from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Pagi Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 22, 2021

Came across the Transcy app as we were looking for a language translator and currency converter. I must say Transcy provided exactly what we were looking for and great customer service.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Seri Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 20, 2021

This app does a great job with language translation and currency exchange. One of the agents, Lisa, was kind enough to reach out to me to help with set up! Excellent customer service, would definitely recommend !

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Lillian from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Lillian Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 18, 2021

Customer service is amazing and quick, Love it, Thanks so much to Muffin, she setup all So helpful :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Sophia from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Sophia Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 11, 2021

The customer service was really good and it was super quick to get onto my website!! I definitely recommend

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Lily from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Lily Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 10, 2021

It's very easy and quick set up for convert my currency and language. Support team is great communication. Thanks a lot

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's Emilia from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Emilia Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 23, 2021

I am very satisfied, with this app and the person who help me !! it was very quick to translate my website the best ! thank you for everything :-) :-)

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Taylor from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Taylor Transcy - Translate Language and Convert Currency

5 / 5 Share

Feb. 4, 2021

Nadat ik de app heb gedownload en alle woorden heb vertaald kon ik een button plaatsen om over te schakelen van Nederlands naar Engels. Maar wanneer ik overschakelde naar Engels kreeg ik een blanco pagina te zien. Dus niet zoals het hoort. Ik heb toen gemaild met Lisa van FireApps voor hulp. Zei heeft het probleem voorgelegd bij Muffin van FireApps die het voor mij heeft opgelost. echt een snelle TOP service! Ik ben enorm blij met deze app. Heel erg bedankt meiden voor al jullie hulp ;)

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Enda from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Enda Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 28, 2021

the best app for translate thank you for ur help i like it so much. i tried the app the first time and iwas so surprised by the help they gave me, thank you guys for this amazing app.

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, This is Albert from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Albert Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 27, 2021

They are really nice people, I needed help and they were nice and helpful even when I have the free version. The app works very well and I am sure it will help me in the short term to reach clients from other parts of the world. Thanks Lynn

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Daniel Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 25, 2021

I was very well surprised by this app, nice and quick support as well ! I look forward to go deeper with this service !

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Frederick from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Frederick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 22, 2021

I am very satisfied about the app. It is very useful and simple, and the support is well prepared and super fast! thank you so much

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 15, 2021

I needed some help getting set up and Jennifer helped me. Clear instructions and fast replies. I recommend using this app for your translation needs.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Timothy Transcy - Translate Language and Convert Currency