All reviews

Rating Breakdown

  • 5
    89% (2,284 ratings)
  • 4
    5% (118 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    5% (116 ratings)

Reviews with Text

  • 98% (2,503)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2021

App is very easy to install and use and The user support is very good. Some featured aren't available in free version which has to be purchased

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. For free version, you can test out all Premium functions in 7 days for FREE on Transcy. For more detail can be found via this link http://bit.ly/2LKp6o6 Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 8, 2021

Get to switch the language and currency at the same time so the website will not look messy. Moreover, 24hr customer support is helpful enough to get instant assistance (the customer support - Mr. Andy was helpful!)

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Silas from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Silas Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 5, 2021

Amazing support, very useful and simple to use. Very useful features, I recommend it for those who want to have their site translated into multiple languages ​​with the ability to change currency. in addition it recognizes the customer's place of origin and changes language based on this, 5 stars!

Using app

41 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, I'm Frederick from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 5, 2021

Very helpful and lisa answered all my questions, the app is very well done and the free plan has everything i need as a startup business ! Thank you

Store

BABI

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 4, 2021

They definitely will make sure your needs are fulfilled! I am glad I chose Transcy! A very easy way to translate language and currency.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Michael Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 4, 2021

I have installed the app and in a few minutes, all of my website words have been translated! So easy and useful! Strongly Recommended

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Daniel Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 31, 2020

The customer support of this app is very good. I struggled at first during the initial setup and a customer support executive Petey helped a lot

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 27, 2020

I enjoyed the helpful assistance I received from Ms. Lynn. She is a rockstar in this company I loved

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Michael Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 23, 2020

Amazing app, amazing support! Thanks Muffin, you're the best! I can only recommend using this app. Automate translation is super cool as we make several changes in our shop.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Matthew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 14, 2020

This apps is really helpful. And the technical support is one of my favourites to solve my critical issue for a client

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Nathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Nathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 14, 2020

初めてアプリを設定しましたが、設定してすぐにチャットからサポートをしていただき、修正箇所をサポートセンターにてすぐに修正していただきました。対応の良さに驚きました。今後も多言語化する際にはぜひ利用したいアプリです。

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lynn Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 11, 2020

great support! I used this app to sell productos globally without extra effort, bringing my clients more posibilities

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Gregory from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Gregory Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 10, 2020

It is greatly helpful for my website. A good APP to help me translate the language. And it is not difficult to operate it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

Dec. 1, 2020

This software is really great, I don't need to operate anything, and the information of my products is automatically translated. You can also choose the corresponding currency, which is very convenient. After testing, I bought the paid version directly. Petey explained to me patiently during the debugging process, and we quickly completed the setup of my shop together.

Store

Luxfun

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's John from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, John Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 26, 2020

I really like this app! It's easy to navigate and walks you through step by step the setup process. Would highly recommend!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Issac from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Issac Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 24, 2020

i really love this app and it helps me a lot. i extremely recommand this app for every shgopifyer!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Henry from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Henry Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 15, 2020

I used this app to help me perform currency switching. I really like the location of the page that it helps me design, especially the staff member Petey, who replies quickly and helps me a lot

Using app

9 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I'm Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Daniel Transcy - Translate Language and Convert Currency

5 / 5 Share

Nov. 22, 2022

good customer service, they are helpful and willing to help when there is an issue. Thank you , hope the app will work well

Using app

About 2 years

Total reviews

10

Average rating

4.2

Developer Reply

Hi there, This is Stephen and we're sincerely sorry for this inconvenience causing to your experience We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support. Regards, Stephen Transcy by OneCommerce

5 / 5 Share

Nov. 11, 2020

I have talked to Petey this morning, and what a help i have got. competent person, everything i was asking about, he helped me with, the greatest experience and Petey helped in anyway possible all the way through, so my best reccomandations for him for ever. Maria / ThewwofPack.dk in Denmark

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Milan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Milan Transcy - Translate Language and Convert Currency

5 / 5 Share

Oct. 30, 2020

...brilliant customer support! :) - thank you!! ...very friendly, very helpful, very kind. - sure, this app works well - but as we sell books in two different languages only (for now...) we decided to translate manually.

Using app

28 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Regarding to your concern, because you`re in Free plan, so the manual edit function of your translation is not available. However, to make your free users' experience better, not only the manual edit function but also more outstanding functions will be available in the next release. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Andy Transcy - Translate Language and Convert Currency