All reviews

Rating Breakdown

  • 5
    92% (5,423 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
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5 / 5 Share

July 25, 2022

Easy to use, very useful staff on hand to help. We started using Transcy in order to connect with more of our customers around the world

Using app

44 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2022

John (from FireApps) helped me a lot with installing and refining my options. I was able to create a perfect user interface for my customers in a short time. Thanks again John for your help!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2022

The customer service is really great! Grace was my contact person and helped me with everything, was fast and reliable. Would recommend!

Using app

5 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 24, 2022

I downloaded this app, and right away I was assigned to a great support person named Amber. She helped me set up exactly what I needed. top tier service!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2022

I absolutely LOVE IT! I had problems setting it up and Nana"s response was quick and she was very informative.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2022

BEST SUPPORT EVER HAVE. PAULINE IS AWESOME. She is very active and helpful, understanding what customer want <3 <3 <3

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2022

Pauline hat mir sehr gut geholfen alles zum besten. Die App erfüllt ihren zwecks und kann von jedem bedient werden ansonsten ist der Support weltklasse danke Pauline

Store

Laguu

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2022

Amazing support from Shen ! Just arrived on the app and directly proposed her help and guidance to go through all the synch stuffs. Thanks again ! Let's see know all the possibilities !

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2022

the setup of the voice has worked great with customer service. I was helped quickly.The integration was smooth.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2022

Amber is very helpful to help me set up the app. I am a newbie on shopify. She help me all the way. Big thank you.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2022

Transcy is special convenience, this is one of the best tools I have ever used. I would recommend it to my friends. It allows me to adapt my shop to different languages and even change pictures. This is very powerful

Store

XIBAO

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2022

The agent I had help me Amber was really helpful, within minutes she had me up and running and had the menu appear where it should and translating how I needed. So far this service has been amazing! El agente que me ayudó a Amber fue realmente útil, en cuestión de minutos me puso en marcha y el menú apareció donde debía y se tradujo como yo necesitaba. Hasta ahora este servicio ha sido increíble.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2022

I just had the best experience ever of any shopify app support. Molly and the support team immediatelly helped to install and set-up Transcy app in our theme. So far is without any doubt the best app for translations and currency. It just works great. Recommended.

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

July 23, 2022

Simply amazing, seriously if you need an app to translate your website look for further, this is the one, trust me, big thanks to Jennifer for all the support she gave me, love you so much

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2022

Bislang sehr zufrieden, vor allem mit dem Livesupport von Daisy - hier wird schnell alles umgesetzt und tatkräftig unterstützt- herzlichen Dank und Grüsse aus der Schweiz :-)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2022

They respond very quickly and help with various issues!! Thanks a lot for good service.The app works very well too.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2022

Support is good! They made everything by themselves! I'm surprised! Made my switcher and design. Thanks, Shen, amazing job!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2022

If there are any difficulties in using it, the customer service will help in time, which is great. Wonderful!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2022

对于客户服务者非常满意,服务非常好,我想我会长期使用这个app,等待解决付款页面的货币显示问题,目前进展一切顺利,如果后面有什么问题,我仍然希望John能为我解答,他非常专业,很快解决了我的问题,非常好

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

For now this app seems to be working well, easy to configure, and the support is really active and helping. Thanks to Jennifer.

Using app

About 2 years

Total reviews

11

Average rating

5.0