All reviews

Rating Breakdown

  • 5
    92% (5,424 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2022

Just installed so no history yet. However, Flora made the installation pain free. She stepped us through the process with easy to follow guidance and did most of the work from her end.

Using app

About 1 year

Total reviews

29

Average rating

4.8

Developer Reply

Hi there, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

July 14, 2022

A really good app. It has very professional support and made the translation process very easy and quick!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

July 14, 2022

Very professional and quick to resolve any type of incident. The application is very easy and comfortable to use and works very well. The best plugin to translate your shop.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 18, 2023

Very quick and effective help! I was having issue with translating the website and immediately was assisted by one of Transcy's live chat agents called Annie :)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

July 14, 2022

Great customer service specially with Daisy she was very professional and reactive, every problem has a solution. I recommend this app at 100%

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

July 14, 2022

First of all, fantastic support! They immediately saw the problems I had on my site and they resolved it quickly. I just enjoyed my cup of coffee, like Ayden told me to do and the work was done :) Thanks Ayden and the whole team! Happy I chose this app :)

Store

ROKSI

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

July 14, 2022

很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时很棒,有问题客服人员帮助解决也特别及时

Using app

About 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

July 14, 2022

Recommended! Nice language translation app and the customer support team helped a lot, thank you so much.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

Super cool app, perfect customer service ! Thanks to Nancy for her help. Very helpful for the translation team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

I love this application and with the attention of your staff. They have helped me whenever I have needed it, nice job!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

Sehr gute App mit guten Support! Dieser kam von sich aus auf mich zu und hat mir direkt Hilfe angeboten!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

Transcy was easy to set up and the customer support was fast and very helpful! Liz really did a great job!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

Great App, great support. Some things could still be easier and streamlined and the translation is not always correct. But there's room for improvement.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

Really good customer services, neville in particular, it is been very helpful Super suggested for translation and currency calculator

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

Top Service. Mir wurde bei der Einrichtung sehr geholfen. Sehr zu empfehlen! Auch der Kostenlose Plan ist schon zum Start sehr hilfreich.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

Optimaler Kunden Support, schnelle Antwortzeit. Konfiguation von der App ebenso sehr simple, da man das vom Support erledigen lassen kann. Sehr gut!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

This application is perfect, but the impressive thing is the customer service, every problem I had was solved in an instant, the team is always ready to answer you and help you, you don't have to wait even 1 minute that they have already answered you and they are solving the problem. 5 stars is little for the perfection of this app

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

Great for translations, support was very helpful in solving some issues we couldn't fix on our own. Recommend it!

Store

Reemina

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

I am delighted with this application and with the attention of your staff. They have helped me whenever I have needed it

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

July 13, 2022

The app work very well and most of all the customer care is efficient and very quick. Highly recommended.

Store

NEVVER

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency