All reviews

Rating Breakdown

  • 5
    92% (5,425 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2022

There is a reason why this is the most used app for translation and currency conversion, the interface is well designed and user-friendly, the app syncs flawlessly with no hiccups, and they have great customer service. I was in the process of setting it up and I was messaged via chat to welcome me and walk me through the steps, I'm really impressed, they get my 5 stars.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luis, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

Shen was the best!! She was kind and willing to make more than expected - I loved how patient and helpful she was

Store

Hollyou

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Angela, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

Very competent support from experienced staff. One is helped directly. I recommend this app to everyone and the prices are fair.

Store

AKIELLE

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Emre, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

I think one of the best multilanguage app in store. I liked too much. And customer service very kind an heplful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi KEMAL, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

The app function really great and customer support is amazing. Flora requested to help me fix the problem and answer all my questions so I can finish the setup quickly, wonderful!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Kaman, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

fantastic and super quick support.. love it. had some issues with previous installation but it the support team quickly responded, logged in our shop and fixed it within minutes

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Grace. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Grace Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

Great support team and app, they help you set up everything and start with the translation as soon as possible

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Scott. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Scott Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

amazing service highly recommend. Very helpful and easy to use.every ecom store should use this tool

Store

VINCO

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jen, I'm Enzo. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Enzo Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

fantastic and super quick support.. love it. had some issues with previous installation but it the support team quickly responded, logged in our shop and fixed it within minutes

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Christian, I'm Frederick. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Frederick Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

Super service .... he helps you configure everything nothing to do .. super pro !! thank you app at the top

Using app

16 days

Total reviews

12

Average rating

4.7

Developer Reply

Hi Fabrice, Here's Levi. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Levi Transcy - Translate Language and Convert Currency

5 / 5 Share

July 4, 2022

There are some set-up difficulties in the big high-end stores, but Neville is very helpful and has set everything up for me.

Using app

7 months

Total reviews

9

Average rating

4.4

Developer Reply

Hi Krystian, My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy - Translate Language and Convert Currency

5 / 5 Share

July 3, 2022

Le SAV est compétent est joignable 24h/24. L'application répond parfaitement à mes attentes. Je la recommande.

Store

QaiRKid

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Quentin, This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy - Translate Language and Convert Currency

5 / 5 Share

July 3, 2022

Im really happy with the app, the translation works perfectly and I can edit it manually. Charlotte from customer support has been very helpful and helped me set up everything in my store !

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bettina, I'm Daisy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daisy Transcy - Translate Language and Convert Currency

5 / 5 Share

July 3, 2022

The customer service is great. A staff member helped me set up the app in just a few minutes. It's a great feature to my online store.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bella, This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy - Translate Language and Convert Currency

5 / 5 Share

July 3, 2022

The customer service staff helped with the application installation, and the technicians replied quickly. I felt that the use was pretty good。

Using app

4 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi Miaona, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

July 3, 2022

I just try to use this app. i find this app is helpful. I feel customer service is very good. thanks a lot. i will continue to focus on this app. thanks for costomer service guiding me.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yong, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

July 3, 2022

I like this translate app ,so helpful and easy to set up, The customer service good ,everything works will on my site

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chenjason, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

July 2, 2022

I highly recommand this app. Customer service is A1. Shen really helped me to insert a switcher on my website and she made sure that the aesthetic of it was matchinf with my website.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Malama, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

July 2, 2022

When I don't know what to do, the customer service immediately contacted me to help me set it up. Thank you very much to the staff of this app.

Store

XXXX

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

July 2, 2022

The support is more than I ever dreamed. This might be the best decision I have made this year. My support agent was wonderful.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Frank, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency