Transcy: AI Language Translate for Shopify

Transcy: AI Language Translate

Auto-translate & switch currency by location. Sell globally.
Rating
4.4
Feedback
2,469
Reviews
Chart
#1,524
Shopify

All reviews

5 / 5 Share
Sept. 2, 2024

Das Support Team ist super, vor allem Polaris hat mir sehr schnell und zuverlässig geholfen.

Store Using app Total reviews Average rating
Steffanii 2 months 4 5.0
Developer Reply

Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Patrick Transcy by OneCommerce

5 / 5 Share
Sept. 3, 2024

amazing customer support espacially polaris

Store Using app Total reviews Average rating
Attractive-Shop 2 days 1 5.0
Developer Reply

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Sept. 1, 2024

Ho avuto un esperienza ottima con in customer service di Trancy. Mi ha tradotto male le taglie delle Tshirt, cambiando il significato, ho spiegato a loro il problema con un video e Giselle me lo ha aggiustato in poco tempo. Sono veramente grata dell’esperienza e posso solo consigliare di contattarli subito se avete difficoltà!

Store Using app Total reviews Average rating
Internodiciotto Atelier Almost 3 years 1 5.0
Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share
Aug. 30, 2024

Appreciate your quick responses. Thank you

Store Using app Total reviews Average rating
Human & Beings 39 minutes 1 5.0
Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Aug. 28, 2024

great app, great support! Any questions are answered in very short time!

Store Using app Total reviews Average rating
Alpinsport Steindl About 1 hour 3 5.0
Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Aug. 28, 2024

Had some minor issues with the app and then contacted their support and Polaris was extremely fast on fixing the problem and keeping me updated about it. I'm very pleased with their service and the actual app does translate very well ! I'd recommend in a heartbeat

Store Using app Total reviews Average rating
ESP Water About 2 months 7 5.0
Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
Aug. 26, 2024

Great support, very helpful

Store Using app Total reviews Average rating
Developer Reply

Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Aug. 28, 2025

had a good experience and fast solution for a small isseu, thanks! Hans Breuker www.hansbreuker.com

Store Using app Total reviews Average rating
Hans Breuker Over 1 year 2 5.0
Developer Reply

Hi there, This is John and we personally apologize for any inconvenience causing to your experience - For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us - We have seen that one of our colleagues is reaching out you and provided the relevant solution, please check your email and let him know if you need further support Regards, John Transcy by OneCommerce

5 / 5 Share
Aug. 25, 2024

Definitely recommend this app! We decided to try the Premium Free Trial to get a feel for what the app is capable of, and we're impressed. We'll be moving to paid subscription without a doubt. Currently we're translating 5-6 different languages at the moment, incorporating the use of OpenAi & DeepL which have done a fantastic job. There were some small technical issues with the site that took place during the translation process but support was FAST to help, and Giselle had our site back to normal within 30 minutes. Thank you! If you're looking to expand into new markets, this app is the real deal.

Store Using app Total reviews Average rating
même. 4 days 1 5.0
Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Aug. 23, 2024

Checked out this app because of the limitations of the Shopify App and because of special coding on our site, I needed the tech team to help me get everything installed where I wanted it. Communication is 100% and willingness to make sure everything is good before they get off the line is unmatched. Highly recommended!

Store Using app Total reviews Average rating
Instafreshener About 3 hours 8 5.0
Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Aug. 23, 2024

Very good support service!

Store Using app Total reviews Average rating
PKWallArt 3 months 3 4.7
Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
Aug. 22, 2024

ótimo aplicativo e suporte muito prestativo.

Store Using app Total reviews Average rating
Kawaii Side 1 day 14 5.0
Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share
Aug. 21, 2024

Store Using app Total reviews Average rating
Mobellia Over 1 year 4 5.0
Developer Reply

Hi there, This is Kieran from Transcy. Thanks for your great rating Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share
Aug. 16, 2024

Easy to use, yet complex enough to handle the needs of an established midsize brand. Support is over the top helpful, many things we had thought we would need developer help for were resolved via a simple chat with Giselle and the other helpful reps. Only about a month in, but loving it so far!

Store Using app Total reviews Average rating
Big Agnes Canada 24 days 2 5.0
Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share
Aug. 16, 2024

I've had a few issues with this app translaing but it is still the best translation app on shopify. Every issue I've had the support fixed it within 20 minutes, A special thank you to Giselle who has been an amazing assistance every time!

Store Using app Total reviews Average rating
CALI CLO UK 12 days 2 5.0
Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share
Aug. 16, 2024

Great support!!

Store Using app Total reviews Average rating
LACONICUM About 2 hours 6 4.3
Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share
Aug. 15, 2024

Die App macht Ihren Job auf den von uns getesteten Sprachebenen (DE/EN/AR/ZH/ES/FR) zu 98% sehr gut. Die letzten 2% sind dann korrekturen in der logik und den Bildmaterialien. Hierfür steht einem jedoch auch ein sehr kompetenter Support zur Seite, wenn man mal wieder nicht weiß wo genau das Problem liegt. Danke an Serenaa, Teresa, Amy, Anne, Eleanor und Duke! Sehr zu empfehlen!

Store Using app Total reviews Average rating
Chronos Manufaktur 3 days 2 5.0
Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share
Aug. 15, 2024

Fast and reliable customer service. All concerns will be resolved immediately, I definitely recommend

Store Using app Total reviews Average rating
Ostuklikk 1 day 9 5.0
Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share
Aug. 14, 2024

Great customer service and fast response! Highly recommended to merchant sell to the international markets!

Store Using app Total reviews Average rating
Blithetic Enterprises LLC About 3 hours 5 5.0
Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share
Aug. 13, 2024

Superb support, always ready to assist you. I had some issues regarding placements of the switcher, but they understood the task quickly and helped me without hesitation.

Store Using app Total reviews Average rating
CANVAS HiFi 7 days 2 5.0
Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

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