All reviews

Rating Breakdown

  • 5
    89% (2,294 ratings)
  • 4
    5% (117 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (19 ratings)
  • 1
    4% (111 ratings)

Reviews with Text

  • 98% (2,511)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2024

Definitely recommend this app! We decided to try the Premium Free Trial to get a feel for what the app is capable of, and we're impressed. We'll be moving to paid subscription without a doubt. Currently we're translating 5-6 different languages at the moment, incorporating the use of OpenAi & DeepL which have done a fantastic job. There were some small technical issues with the site that took place during the translation process but support was FAST to help, and Giselle had our site back to normal within 30 minutes. Thank you! If you're looking to expand into new markets, this app is the real deal.

Store

même.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Aug. 23, 2024

Checked out this app because of the limitations of the Shopify App and because of special coding on our site, I needed the tech team to help me get everything installed where I wanted it. Communication is 100% and willingness to make sure everything is good before they get off the line is unmatched. Highly recommended!

Using app

About 3 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Aug. 23, 2024

Very good support service!

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

Aug. 22, 2024

ótimo aplicativo e suporte muito prestativo.

Using app

1 day

Total reviews

14

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Aug. 21, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Transcy. Thanks for your great rating Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Aug. 20, 2024

Thanks to the customer service! Eleanor especially!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Regards, Jena Transcy by OneCommerce

5 / 5 Share

Aug. 20, 2024

Son muy amables, y me han ayudado con un problema visual de la pagina. han sido muy resolutivos y rápidos.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Aug. 19, 2024

Great support

Using app

8 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Aug. 16, 2024

Easy to use, yet complex enough to handle the needs of an established midsize brand. Support is over the top helpful, many things we had thought we would need developer help for were resolved via a simple chat with Giselle and the other helpful reps. Only about a month in, but loving it so far!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Aug. 16, 2024

Great support!!

Using app

About 2 hours

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

Aug. 15, 2024

Die App macht Ihren Job auf den von uns getesteten Sprachebenen (DE/EN/AR/ZH/ES/FR) zu 98% sehr gut. Die letzten 2% sind dann korrekturen in der logik und den Bildmaterialien. Hierfür steht einem jedoch auch ein sehr kompetenter Support zur Seite, wenn man mal wieder nicht weiß wo genau das Problem liegt. Danke an Serenaa, Teresa, Amy, Anne, Eleanor und Duke! Sehr zu empfehlen!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Aug. 15, 2024

Fast and reliable customer service. All concerns will be resolved immediately, I definitely recommend

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at [email protected] Regards, Jocelyn Transcy by OneCommerce

5 / 5 Share

Aug. 14, 2024

Great customer service and fast response! Highly recommended to merchant sell to the international markets!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Aug. 13, 2024

Superb support, always ready to assist you. I had some issues regarding placements of the switcher, but they understood the task quickly and helped me without hesitation.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Regards, Oriana Transcy by OneCommerce

5 / 5 Share

Aug. 12, 2024

Very fast response, great

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce

5 / 5 Share

Aug. 9, 2024

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, This is Kieran from Transcy. Thanks so much for your great rating Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kieran Transcy by OneCommerce

5 / 5 Share

Aug. 1, 2024

I started with the after trying 3 other translate apps. This one is the best. The support is ideal they will fix what ever issue you have within minutes. Very happy with the support.

Using app

About 6 hours

Total reviews

6

Average rating

4.2

Developer Reply

Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

5 / 5 Share

Aug. 1, 2024

The interface and UX can be a bit daunting at first but the results are solid and the support is exceptional, always available, quick to respond and go above and beyond to solve issues, even when dealing with custom code.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at [email protected] Regards, Selina Transcy by OneCommerce

5 / 5 Share

July 31, 2024

easy to use, many functions, helps us a lot to manage our three languages

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at [email protected] Regards, Kane Transcy by OneCommerce

5 / 5 Share

July 30, 2024

App eccezionale e supporto rapidissimo! Estremamente consigliato.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy by OneCommerce