All reviews

Rating Breakdown

  • 5
    92% (5,427 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2022

Overall a good app, very kind and helpful customer service, the service is very quick so that is nice. I'm happy.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi Marijn, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

June 28, 2022

Great support from a highly trained work team. Thank you Charlotte for that excellent technical support and that great attention and patience.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Diogenes, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 28, 2022

Great customer support, straight forward ON/OFF translator App. functionality is great, recommended

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Nicolas, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

June 28, 2022

awesome app and very reactive support love it ! must try ! and also cheap for the value given you won't regret :)

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Kigu, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 28, 2022

Good translation and an awesome service! Many thanks to Pauline and the technical support team! They're solving the problems within minutes.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Burak, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 27, 2022

The best app I used so far to sell internationally. I have tried so many apps, but nothing matches Tanscy. You basically get everything in one dashboard. I would also mention that their customer service is incredibly good, especially Daisy helped me with everything I needed. I would highly recommend this app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Fawad, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 27, 2022

Set up was a breeze! Neville was extremely helpful throughout the entire process. We are located in Miami, Florida and most of our clients are Spanish speaking only and Neville literally held us by the hand and set us up perfectly. Everything looks great on our site. We couldn't be more thrilled! Highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ally, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 27, 2022

It is a helpfull app, thanks to Zenny from customer service for fast and accurate help. Can recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jan, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

June 27, 2022

Charlotte with Transcy was super helpful in getting our site up! Really helpful. So far so good. I would definitely recommend giving transcy a shot.

Using app

About 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Hi Thor, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 27, 2022

excellent I recommend to all website and all businesses! GREAT service! The customer service will answer you quick with the best result!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ahmed, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 27, 2022

this app is very important and the support team is amazing. pauline served me to the end and gave me full time follow up

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ahmad, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

June 27, 2022

Today I have installed the app and translated two languages in a really short time. I'm so happy with the app. Needed help and Flora at customer service has helped me immediately. Thanks again Flora :-)

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Patricia, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 27, 2022

Like this app. Still in configuration mode :) Amazing support. Dory was extremely helpful. Thank you

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Darius, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

June 27, 2022

I really like this app. it helps me a lot for my global store. I tried some ways to translate my pages. This is the most efficient method.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ming, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 26, 2022

I used this to help Translate to a language so i can get new customer and they help out alot thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luis, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 26, 2022

So far this app is doing what the developer state in their page. It is easier than anything else I have ever used before

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi RAYAN, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 26, 2022

Amazing amazing support! Where to start... I had many questions and problems with my old translation app. So I was searching for an app with more control over my translations, and without so many restrictions (word count, hidden costs etc.). Pauline from support is fantastic! She helped me with all my problems and concerns and she is such a nice person! She went beyond the normal support and provided extra tips too! Thank you so much! I'm a happy customer!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Alena, Here's Scott. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy - Translate Language and Convert Currency

5 / 5 Share

June 26, 2022

Just used to translate a new store; fast support with theme issues and easy quick option, great 10/10

Store

Ghaya

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nassar, I'm Frederick. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 26, 2022

I am giving this review sincerely, I started using this application 3 months ago, no one has given me such support and help till today, as this application has done. So good support, and the application is very good, there is no better application for translation and currency conversion. I've used a lot of apps, but it's the best. Thank you so much to your team for giving me such good support.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mian, I'm Levi. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy - Translate Language and Convert Currency

5 / 5 Share

June 25, 2022

Very good app for now and so many features. Support is also very great especially Charlotte that helped me directly without even asking ! Thank you very much.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy - Translate Language and Convert Currency