All reviews

Rating Breakdown

  • 5
    92% (5,427 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2022

very good application Customer service is also very good make my store better thanks so much Sincerely recommend you to use

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lei, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

March 10, 2023

superbe application mélant la traduction automatique et manuelle , avec un service client présent 24h/24h - 7j/7 pour vous conseiller le meilleur set up possible. Rien à dire ...

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

Nice app! excellent support! recommended 100% support is instant and problem fix fast, jennifer always help me with anything I need

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

I have been very helpful to John for translating the languages on my website. he's been hanging out with me for 30 minutes without getting bored. I recommend it to everyone. He immediately fulfilled whatever change I asked for. Thanks, John.

Store

PETELIO

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Tolga, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

wonderful service, Paulina have answered all my question and helping to apply my requests. It is the best service that received ever in shopify app. I recommended to all who want to add another language to their web.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Loai, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

The setup was easy to do, the navigation is clear and the translations are very good. Sometimes I have a special need and the customer support is very helpful and competent. I recommend it :)

Store

KAINUA

Using app

10 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi Christian, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

Very useful app with fast answers from support and a lot of features. Thanks Transcy, you are doing really good job

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ann, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

The support is out of this world! Helped me set up in no time and answered all of the questions I had while still discovering the functionalities of the app! I truly recommend it if you sell in countries where there's more than one language spoken - and you get manual translations to fix some iffy words here and there. 10/10 overall!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Maria, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

I run a business that need to translate my website to multi languages. The customer service is very good, they give me help even very late in the evening. Thanks transcy, they did a very good job.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

Good app and good assistance! I recommend it ! Thank you Daisy for your help to setup all of features on my shop :)

Store

MFCK®

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nicolas, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

An easy app to use, the add on in the website for currencies looks really nice, the customer service team is great, super attentive :)

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi Ryan, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 23, 2022

Really good app, tech client is very fast and quick to solve all problems, Thank you very much, hope it will be better

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Chen, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 22, 2022

It helps us to switch currency by the customer loction or browser set.It is quick and strong.Also, the expert helps a lot.I like the app.

Store

Feelive

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

June 22, 2022

Really good Application. There are a good oprion and really easy to set Congrat to the excellent service.

Store

Infancy

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Fabio, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 22, 2022

I'll gave 5 stars due to the technical customer that was very fast and smart, and solved my issues in real time... Wow Perfect!! I hope the same for the app... we keep in touch

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi Adelchi, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 22, 2022

Works Perfectly and the support was amazing and I can highly recommend this app. I was guided through the setup process perfectly. Thank you very much.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi Roger, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

June 22, 2022

I used this app to translate my store, it was quick and easy. Their customer support is very friendly and they reply in minutes.

Store

Waxbee

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Patricija, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 22, 2022

Very helpful support! Quick implementation help. The application seems to be very helpful and easy to use

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

June 22, 2022

Very helpfull and responsive staff. I have the free version but they personally embedded the language bar on my homepage. For free! Incredible service

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Tom, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 22, 2022

The app is very Helpful and easy to setup , since the support setup the app to you and special Thanks For The Best Costumer Service "Molly".

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi Bassel, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency