All reviews

Rating Breakdown

  • 5
    92% (5,427 ratings)
  • 4
    4% (264 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (122 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2022

I really like the app because it does what it says it does, customer service was great, and very helpful.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Larry, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 22, 2022

I use it for cross-border EC. It was easy to understand what to do when the support immediately called out at the time of introduction. It's easy to set up, you can adjust the position of the language and currency conversion fields, and it seems to be easy to use.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

customer service are nice and warm, great sevice! app are powerful and useful(even not use now, but as it discripe), I will check later

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

John helps a lot. Thank you! It works wonderfully. Hope it works for our customers and brings them convenience.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

Nancy was an amazing assistant at helping me set up my translator. Effective and great customer service :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi ANISSA, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

Integrates and works perfectly within my shopify store, seamless user experience and amazing support team, I totally recommend !

Store

AUHO.tn

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Med, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

nice dfhsfhsffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zhang, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 30, 2022

Nice UI, enough functions and kind support. Translation is a little slower, but it's OK, we just wait for finishing. It's the "must app" for developing our site! Thanks.

Using app

8 months

Total reviews

7

Average rating

3.1

Developer Reply

Hi there, I'm Justin and we are deeply sorry for your bad experience with us. I have seen that one of my colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support. Regards, Justin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

Belle interface utilisateur et vous êtes directement accompagné par tchat pour activer vos langues. En quelques minutes c'est activé ! Top, merci !

Using app

27 days

Total reviews

6

Average rating

4.7

Developer Reply

Hi Manuel, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

I just installed this app 5 minutes back and I had absolutely no clue. i just requested for help in the live chat and Flora came to my rescue. She helped me with it so well the process was so smooth and my entire website is translated in no time! i have been dreading this task but if i knew it would be this easy i would have done it long time back. thanks a million Flora & Transcy. Hope you always provide us this level of support.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ihab, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

Really good App and very fast service. Definitely 5 stars worth. Pro's: - Integrated in Shopify Markets - Nice Switcher design - Switcher integrated in Shopify Theme - Good Auto Translate

Using app

21 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Viktor, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

I truly recommend this app for shops selling in other countries. Awesome features and a really great support team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi André, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 21, 2022

really easy and quick install not bad at all and daisy was happy to assist me with my problems. nice 1

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Darcy, Here's Scott. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy - Translate Language and Convert Currency

5 / 5 Share

June 20, 2022

I like how this company helps you setup the system. I would of never got it setup right. After I installed the app. someone was on the chat to help me setup from start to finish.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Enzo. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy - Translate Language and Convert Currency

5 / 5 Share

June 20, 2022

I am using the application. The service is incredible. I haven't finished setting up my store yet. At the moment I am in the process.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Laura, I'm Levi. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Levi Transcy - Translate Language and Convert Currency

5 / 5 Share

June 20, 2022

This app is a must have to translate your site in multiple languages while also opting for multiple currencies !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amine, I'm Levi. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy - Translate Language and Convert Currency

5 / 5 Share

June 20, 2022

Charlotte was great helping me with setup. Really great translation app. Recommend it to anyone who wants to translate their store.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nicole, Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 20, 2022

First class service from Nancy. Cleared all my issues and went far and beyond what is expected nowadays. Big thumbs up.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Morten, Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy - Translate Language and Convert Currency

5 / 5 Share

June 20, 2022

Very quick and easy setup and great support! The team was helping me out from the first minutes I started using the app

Store

LIPSELL

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Marat, This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 20, 2022

Super simple in setup, accurate, works well and has plenty of cool features. UI is super intuitive and support is great (Flora was very helpful:)).

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Matthias, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency