All reviews

Rating Breakdown

  • 5
    92% (5,427 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2022

Very Responsive and efficient. The answers with details which can guide me completed the issue. and fix the bug very quickly.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tommy, I'm Levi. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy - Translate Language and Convert Currency

5 / 5 Share

June 14, 2022

Great app to use for your shopify store, very easy and well done. The customer service is excellent, they solved my problem within 10 minutes!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vincent, Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 14, 2022

Just downloaded the app and don't know yet how good it is but the support team is literally amazing. Daisy from FireApps she is so helpful and ready to do anything there to help sort everything out. also the response speed time is faster than anything else I've seen on customer service support. Really satisfied, thank you Daisy

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mond, My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy - Translate Language and Convert Currency

5 / 5 Share

June 14, 2022

I used this app to solve the error in our translation. They did it quickly. Communication was very kind and helpful. Thank you very much!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Justina, Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

The customer service is very attentive and very good. The plugin I set up at the beginning could not translate my page, but the customer service patiently helped me to answer, and also asked their company's technical staff to help me solve my problem, I have to say that the technical staff The attitude is also very nice. Thank them very much.

Store

kgvshop

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yuqiang, This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

I set up this app very fast with the help of John. Translation seems great. Just what I needed. Awesome!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nathalie, I'm Daisy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daisy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

Fácil manejo y asistencia técnica muy favorable. De momento estoy en el periodo de prueba pero ha sido muy sencillo añadir idiomas y monedas a mi tienda.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Laura, This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

J'ai été contacté par John via l'application qui m'a aidé avant même que je ne le demande ! Super gentil et réactif, je recommande fortement cette application, qui est simple d'utilisation.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Soleda, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

Fácil de utilizar. El servicio de atención a cliente es muy bueno, resuelven las dudas muy rápido. Un placer trabajar con ellos. Easy to use. The customer service is very good, they resolve doubts very quickly. A pleasure to work with them.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Sara, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

The software works very well, and my website is very suitable, the seller replies very quickly and the service is very good

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Wang, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

Well functioning app. Good support by Zenny to integrate widgets into both mobile and desktop. Satisfied.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Casper, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

I needed a Spanish translation for my site and this works perfect. Great app and the service by Pauline to help me setup was very helpful.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Daniela, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

June 13, 2022

The most intuitive translator app on the Shopify store. The autotranslate function works pretty well and the support is stellar.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Máté, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 12, 2022

Great customer service, very polite and willing to guide me through the app. 100% recommend the app.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi ALEXIA, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

June 11, 2022

This is such a great app! I would like to thank daisy who helped me set up the currencies on my store. I recommend this app to anyone who wants to add currencies or translate their store. It's super simple to use! Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ana, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 11, 2022

Excellent customer service. Lisa was very friendly, patient and helpful in helping us find what we were looking for.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Damian, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 11, 2022

I installed this app and just immediately after that John from customer support helped me with a proper installation, everything works just fine with no issues! highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Artem, Here's Scott. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Scott Transcy - Translate Language and Convert Currency

5 / 5 Share

June 11, 2022

Easiest translating app I've come across! Responsive and quick customer support as well. Was surprised at how easy it was to setup and it's perfect for those who just need one language translated. For the free version at least.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hortencia, This is Enzo. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy - Translate Language and Convert Currency

5 / 5 Share

June 10, 2022

i just test this app. and thought it is nice. and the service is good. i have some problems, she can help me to solve immeditely . suggest this translate app .and i will use it long time.

Store

qllaser

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Frederick. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 10, 2022

After trying a few different app, this one has finally been the one I needed for my website, Fast, Quick and easy. Support team also has been brilliant

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wanderson, I'm Levi. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy - Translate Language and Convert Currency