All reviews

Rating Breakdown

  • 5
    92% (5,427 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 10, 2022

it was a bit difficult to navigate at first but if you take time to go through instructions, its fairly simple. Also great customer tech support

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Esther, Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 10, 2022

Excelente atención desde el principio, te contactan de inmediato para ayudarte a establecer los idiomas y divisas de tu preferencia. pendiente verlo en acción.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Carlos, My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy - Translate Language and Convert Currency

5 / 5 Share

June 10, 2022

Muy buen soporte tecnico!!! me pusieron las monedas y la geolocalizacion, ya solo voy a necesitar que me ayuden con unas traducciones!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alejandro, Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy - Translate Language and Convert Currency

5 / 5 Share

June 10, 2022

It’s still difficult for me to assess how good this application is, but I definitely want to note that support is working here and ready to help. It is very important. Thanks guys.

Store

Ink-Ok

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Hi Влад, This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 10, 2022

Garlic from FireApp customer service the best I ever had. Quick replies, professional work, great communication. The best translating app I've used and trust me, I've tried a lot.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Daniels, I'm Daisy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daisy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 10, 2022

J'ai utilisé cette application pour traduire mon site du français vers l'anglais, et potentiellement plus tard vers d'autres langues. Je la trouve très intuitive, bien intégrée à Shopify, complète en termes de fonctionnalité et leur service client est au top. Je viens de l'installer mais pour l'instant l'expérience est excellente ! À voir dans le temps et en fonction de l'évolution de mes besoins.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi Emeline, This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy - Translate Language and Convert Currency

5 / 5 Share

June 10, 2022

Convenient app. Some difficulties with activation, more detailed and understandable instructions are needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nataliia, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 10, 2022

amazing service! they went above and above for me and im so happy with the translations :) highly recommend!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Nelufar, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

She has a very good attitude. I don't know anything about it. She doesn't worry. She always teaches me how to operate it.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tong, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

john was really helpful suggesting this app to me helped with my store a lot and will forever be grateful for the suggestion !!!!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Christian, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

I needed help with making the language and currency switcher more presentable and integrated with the aesthetics on my website and Jennifer Has done a swift and clean job doing so, and quick i must add. All in under about 5 minutes. Thank you for your help :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Garrett, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

Great app & support! Well worth the money... 100% recommended. I have tried a few and this one is great no hidden fees

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jake, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

La aplicación funciona fantásticamente. Creo que utilizaré el plan premmium si sigo encontrando esta calidad en el soporte! Garlic, del soporte, fue muy simpática y veloz al atender mis necesidades. Definitivamente se puso de mi lado

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luciano, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

Since I am new I had a lot of confusion concerning how to use the functions of the app. I was feeling lost but I was helped out within minutes after asking for help from support ! Love the service. Thank you Lisa.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mark, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

This App helped me to offer French language to my online store. It is easy to install and use. The CSR was with me step by step. I was also very impressed when the Technical team (Teresa) fixed a small glitch right away after I contacted them. Very pleasant and professional people. Excellent service. Highly recommended.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Houssam, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

Semplice da integrare, veloce a tradurre, integrabile con molti plugin e hanno un servizio clienti eccellente. 5 stelle.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Scott. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Scott Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

Working smoothly, easy to use and the support is very helpful and friendly if you need. Do not hasitate to add to your shop.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tibor, This is Enzo. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

the SAV is very cute! help me a lot ! i like ! still in the process of trail, i think i will book for their service!

Store

Garnome

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zac, I'm Frederick. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

Nice customer support from Transcy Team withing minutes they reply and do things for you and they are available 24/7

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hannan, I'm Levi. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy - Translate Language and Convert Currency

5 / 5 Share

June 9, 2022

チャットで素早く対応してくれました。細かいセッティングをしてくれた為、 すぐにビジネスを始めることができます。 以前に複数の多言語アプリを試してみましたが、なかなかうまく言いませんでしたが、サポートもつくのですぐに完成しました。ありがとうございます。

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kaichi, Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy - Translate Language and Convert Currency