All reviews

Rating Breakdown

  • 5
    92% (5,427 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2022

Good support team, and good app. Great service they are very active for help. I hightly recomment Transcy

Store

Addict

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Dimitri, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 7, 2022

We have been adding this app on our website for both translations and currency. Great Customer Service & great app so far !

Store

Zèta

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Hi Laure, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

June 7, 2022

I really like this app. Very good support, fast and very kind. I will recommend clearly. Chris form NINE JUNE

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Christophe, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 7, 2022

Great app. Fast and effective customer support. Added translation to 5 more lang in 10 minutes. Highly recommend. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Henry, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 7, 2022

Great app. Works well on our site. And great customer service, I did not do anything at all, the support did all changes for me! Recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ozkan, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 7, 2022

Jennifer knows the software very well and can always quickly find the problem and resolve it. She is great to work with. I appreciate her help. Thanks Jennifer !

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Damian, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

June 7, 2022

this is best translate app what i used, recommend, no more extra fee, and service is very good, thanks all

Store

glvkmno

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi XiChen, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 7, 2022

Ich habe die App installiert und bin sehr begeistert. Es ist sehr einfach damit den Shop in einer weiteren Sprache anzulegen. Besonders hervorzuheben ist auch der Service und technische Support der mir bei Problemen sehr schnell geholfen hat. Die Kommunikation über den Chat hat sehr gut geklappt, auch am Wochenende. Ich bin sehr zufrieden und kann das App weiterempfehlen.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Junhee, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 6, 2022

Nancy was extremely professional and was very patient with me. She was truly amazing!! I would definitely recommend this app.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Elizabeth, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

June 6, 2022

Flora is fast and really efficient I was really happy with her help and suggestions for a better look of my shop Thank you, Flora

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Samir, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

June 6, 2022

I had some problem with integration of my website but thanks to the customer relation, we had fixed it. I suugest

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

June 6, 2022

Estamos empezando y la atención al cliente es de 10! Y la plataforma muy intuitiva y fácil de utilizar incluso poder modificar el diseño del botón y mucho más.

Store

ONZS

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Andreu, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 20, 2023

Great app ... I've been using it for a year now, and now I've installed it for another store ... The support is fantastic ... Lots of kisses for Lee ... And quick help from the fantastic Shen :-)

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hi Mina, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

June 6, 2022

great application as well as technical support. help arrived automatically and the moment she needed it ... All praise

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 6, 2022

The application is simple to setup and help me to minimize the time of translation. Also, CS is very helpful and timely address my problem related to the website coding. Thanks

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

June 6, 2022

easy to meet needs, easy to contact with customer service as well, friendly service. nice app. keep touching

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

Aug. 8, 2022

Good customer service. Thanks, Johnson for your expert help. Decent translation app. pricey but has good features and integration!

Store

InsuJet

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nicky, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

June 6, 2022

Very responsible customer service staff, very useful plugin. If you have any questions, you can consult them, and the response speed is relatively fast

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Yinbo, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

June 5, 2022

Great app for translations i recommand it for all stores. good assistance i love it thank you for this app

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rochdi, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

June 5, 2022

Lee from supporting was great. Thank you for your help! He entegrate very well on our store............

Store

VERBIER

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Furkan, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency