All reviews

Rating Breakdown

  • 5
    92% (5,427 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 31, 2022

Un immense merci à Molly pour son aide et son accompagnement dans le changement de prestataire de traduction du site. C'est tellement agréable d'être aussi bien accompagné. Rien que pour cette première approche je vous recommande cette app pour votre site. Thanks a lot

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi PARTOUCHE, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

It's very easy to use, and the Support Team is nice and helpful also. They will solve the problem immediately. Thank you so much! High Recommended!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mayzones, This is Enzo. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Enzo Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

Easy to use, easy interface and good service. Overall one of the best translator apps for shopify i have been able to find. The customer service and response time are also very good, so if you are looking for an app for your site, this is it!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jesse, I'm Frederick. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Frederick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

Ottima esperienza, l'app funziona benissimo, è possibile personalizzare ogni parte del sito, sia manualmente che automaticamente utilizzando un traduttore automatico. Il supporto è super efficiente. Bravi

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elisa, I'm Levi. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Levi Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

De momento la aplicación funciona bien. Lo bueno que tiene es la atención inmediata del servicio de atención al cliente, muy bueno resolviendo cualquier duda.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anna, Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Justin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

great service thank you for your help Lisa. saved so much trouble trying to set up a currency converter on shopify.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chelsea, My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Kelly Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

Erg behulpzame klantenservice. Net geinstalleerd en ik kreeg gelijk hulp voor het instellen van de app.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marije, Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Emma Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

Customer service is totally outstanding. They helped me installing the APP entirely, saving time, errors and optimising every element of it. Thank you!!

Store

OFILDO

Using app

37 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Stephanie, This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Shirina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

Die App ist an sich unkompliziert, wenn man fragen hat wird einem sofort weitergeholfen. Kann ich weiterempfehlen.

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Fabian, I'm Daisy. We would like to thank you for your review. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Daisy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

번역 및 통화 변경을 위해 앱을 사용하였는데, Shopify 각 페이지 별로 번역 내용이 정리되어 있어 좋습니다. 다만, 키워드로 번역 사항을 검색할 수 있는 기능이 있다면 더 좋을 것 같습니다!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Steve, This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Based on your feedback like "However, it would be better if there was a function to search for translations by keyword!", I seem not to catch this point clearly, because our app is having this function to search your translation based on keyword. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Jolie Transcy - Translate Language and Convert Currency

5 / 5 Share

May 29, 2022

The customer service is very good, explained very carefully, and can communicate in different languages

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yuni, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 29, 2022

I received correspondence very kindly. Very user-friendly and simple to use. I am very glad that I am able to infuse so many details! Thank you so much!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

May 29, 2022

Just installed the app and it seems to work perfect for now. Had a little issue with the switcher but customer service were very prompt in helping me with the matter in a couple of minutes. Have to admit that I was impressed for the quickness of their response. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vlad, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 29, 2022

appreciated the support Daisy provided today. it really makes the onboard process with transcy much easier.

Store

FREECAT

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Xi, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

May 28, 2022

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Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your rating. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 28, 2022

The combo of this app and ali reviews is just a beast ! the service is really kind and helpful they always try their best !!!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Kevin, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 28, 2022

Hello, Jennifer from FireApps in the Live Chat is very helpful and sort out thing thanks a lot again !

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Johanna, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 28, 2022

Pauline was very helpful! She answered me very quickly and solved my problem immediately. I recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Antoine, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 28, 2022

I use this app. It's convenient and fits my needs. Jane is patient and very professional. I will continue to use this app

Store

NTG Fad

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

June 19, 2023

I highly recommend Transcy app to anyone who needs help with language/currency setting for your store. Giselle service is a quick, and she did what I asked with high standard.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eithar, Here's Matthew. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency