All reviews

Rating Breakdown

  • 5
    92% (5,428 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2022

Die App macht einen hochwertigen aber einfach zu bedienenden Eindruck! Sehr selbsterklärend und auch die Übersetzung ist top! Vielen Dank an Dory für den Support! Ich hatte die App kaum installiert, als ich von ihr bereits auf einen Fehler zwischen der App und meinem Theme hingewiesen wurde. Und dieser Fehler wurde von ihr direkt für mich behoben! Daumenhoch! Update: Ich hatte Probleme den Switcher für mich gut zu platzieren und letztlich Sonderwünsche wo und wie er angezeigt werden soll. Ich habe noch nie solch einen guten, netten, schnellen Support erlebt wie hier! Und nein, ich bekomme kein Geld für diese Rezi! ;) Ich bin einfach sehr begeistert! Die App ist top, die Bedienung ist super easy und wenn man mal nicht weiterkommt, der Support ist einfach mega! Thanks to Dory, Anna, Jennifer & Teresa!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Andrea, I'm Jonathan. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

Jan. 4, 2023

Very good customer service. Transcy was very helpful and quick with onboarding and helping me out in the start. Very nice people.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Doni, Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

May 22, 2022

I appreciated the Transcy offer so I signed up and almost immediately ran into problems (probably of my own making as I am a Shopify newby) Jennifer from the customer services chat got back to me immediately, guided me through the servicing, connected the technical support and got my problem solved. Great App. Well Built. Well Serviced. Competent Staff.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Doni, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 22, 2022

Very fast and helpful! Everything was finished within 15 Min without any hassle. Would recommend. Thank you, Nancy!

Store

PopJohn

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

May 22, 2022

It is very convenient. It can automatically translate the store language into multiple languages, switch according to the customer's geographic location, and manually proofread the language of the target country. There is also a surprise that you can upload the product images of the country separately for different countries.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi HUI, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 22, 2022

The customer support is so good. I asked a lot of questions to John from the app, and he always give me answers. The app UI dashboard is clear to use and also provides video tutorials explaining how to set up on Shopify Store. I do recommend Trancy to other merchants or store owners.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

May 22, 2022

Very simple to use and effective in a good way specially if you have a world wide store and sell internationally

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mohamed, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

May 21, 2022

v helpful service, we are testing, will give a full review after testing Cus support was good, they were helpful

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Owais, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 23, 2022

please fast response guyss when i need your help because you will save a lot of customers and your apps will be top rank, nice

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Laurent, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 21, 2022

J'ai eu de la part de John un support parfaitement clair et précis, rapidement nous avons pu ensemble correctement configuré ma plateforme.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Frederi, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

May 21, 2022

ik ben goed geholpen door dory, ze regelen alles voor je en leggen ook alles goed uit zeker een aanrader!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lewis, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 20, 2022

Everything we needed for a small price ! Good app and excellent service. Easy set up in a couple minutes only.

Store

FERREOL

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Félix, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 20, 2022

It was very easy to use, just click and it start translating and done. What could be more time saving? And when needing support, got quickly and smoothly.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Minna, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

May 20, 2022

Great app for translation and currency conversion. Custom service is extremely fast and efficient. A must-have application!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michel, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 20, 2022

thank you for the good support and your kindness! the application is good if you want to start with one translated language!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sibylle, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 20, 2022

Duidelijke en heldere translation tool, goed geholpen en alles is naar wens in te stellen. helemaal top John heeft goed geholpen

Store

Veever

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

May 20, 2022

The app works smooth and is easy to use. The customer support is AMAZING! They fix any issue for you in short time.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bregje, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 20, 2022

This app is recommended because their customer service can support their own product . The requirements function very well and questions are referred to instantly

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 20, 2022

Great App to work with it, most importantly the team is professional and highly workable with their customers. highly recommend

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Yuexi, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 20, 2022

I was having a headache with how to make the language that i have configured in the app to appear in the switcher but couldn't. Just switched to the essential plan and got contacted by my customer success manager Jane, didn't take her a minute and the switcher was working perfectly. Really awesome five star for that. The Essential plan is much better than the other plan less worry.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Florian, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency