All reviews

Rating Breakdown

  • 5
    92% (5,428 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2022

Love this app, because it's easy to use! The technical support is great and available 24/7 to help :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Agnieszka, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

May 16, 2022

The translations are good and the assistance very helpful! I asked for help and they helped me quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Iris, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 16, 2022

Best app and amazing support team !! They fixed my problem in not even 5 minutes. It is very helpful if you wanna sell in different countries

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Iuliana, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

May 16, 2022

Sehr schneller und Guter Service! Kann ich nur weiter Empfehlen. Verschiedene Design Möglichkeiten sind auch möglich.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Keanu, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 16, 2022

Great app, I like that I can edit the translation by myself. Pauline helped me add it to my store, and it works great. Thank you

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ana, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 15, 2022

usei o aplicativo para me ajudar na tradução dos idiomas e tive um atendimento perfeito, todas as minhas duvidas foram tiradas

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Márcio, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 15, 2022

the support provided was very helpful . They helped setting up the app and made sure that we are well set up. I like how I can customize the look.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Raymond, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

May 15, 2022

I installed the app for a second language and a second currency. I had some issues first for seeing the switcher correctly. I asked the support for help and they helped me really in one minute and fixed it. Great!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Tatjana, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 15, 2022

Zenny was amazing and help resolve problems instantly best support I have had with any shopify app to date

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Luke, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 15, 2022

zenny help me set up the store language so much, I'm really appreciate her work and the app is great for us, highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi zongquan, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 14, 2022

Excellent support ! This APP do help my site to do multiple language translation easy and work great !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eric, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 14, 2022

best translation application that exist on Shopify responsive and competent customer service excellent work !!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hamza, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

May 14, 2022

Customer service is exceptional. Especially Jennifer, she solves all my problems and takes very little time to respond. Highly recommended!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Salvador, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 14, 2022

It's a great app and the customer support staff Flora is super super nice and responsible! Thank you so much!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

Thanks Jennifer Wilson for resolving the technical problem. She is very helpful, responsive and well-prepared

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

The app is great, too bad we can't customise ourselves the CSS but the team helped me customising the plugin. And did a great job.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

BEST APP EVER! Plus outstanding customer support. I was helped from the moment I installed the app and made my entire experience a breeze!

Store

Elspiri

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

j'ai utilisé cette application pour traduire mon site en anglais. Le support technique était impecable. Merci Jennifer !

Store

catotac

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mohamed, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

Hello, Garlic's help to configure my store was very fast, she is super cute and attentive. thank you very much Garlic :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2022

Flora was a great customer support rep. Thank you. It was very easy and intuitive for the most part, and we will see how it performs.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Snezana, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency