All reviews

Rating Breakdown

  • 5
    92% (5,428 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2022

The support team is responsive to our enquiries and helpful on helping us to set up our switcher. Looking forward to their support making a seamless experience for our customer!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Zion, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

I just installed this app to add multi-language capability to my website. It is easy to use and appears to do a good job at translating the content. I had a little problem implementing the switcher and using the online chat, Lisa was able to quickly resolve the problem.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Ronald, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

I have enjoyed this app in the time I have had it. The support team is great. They are fast and friendly from beginning to end.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Sadarie, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

J'ai beaucoup apprécié l'omniprésences du support à la clientèle. Il m'ont bien aidé tout au long de mon processus quand J'avais un problème

Store

Huppix

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Paul, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Its a good app and support is really kind and very helpful with any issue you enocunter. Good app and much better interface then many competitors.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi Philipp, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Faster customer service. I am really happy with their team. Lovely, fast……………….:…————…………………………………-.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Begoña, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Great service helping set up the system, easy to use overall and love that it has both multilingual and currency

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Courtney, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

I have been very well served by Garlic. She did extra work to make the switcher look good! Thank you so much! 5 stars

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mehdi, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

I needed this app to translate some content from English to Swedish automatically for our customers. Overall really good app - great that you can manually edit the text. There were a few errors but I got really fast help from the support to fix those. The customer support is truly amazing, patient and kind. I highly recommend!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tindra, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

We use this app to translate our online store in three different languages. The overall experience is good although there are a few downsizes the developer should fix quickly. The customer service team is very responsive and helpful though. I would recommend this app for a small business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alicia, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

We downloaded this app to translate our store and were guided by Jennifer and Flora who were so helpful and responsive. Thanks to them for their reactivity and dynamism !

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Laguiole, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

God app til at oversætte, perfekt til at skalere til andre lande. Jeg er vild med den og bruger den på flere lande sammen med shopify markets.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Frederik, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Kind customer support that will literally set it up for you! Thank you so much for the help and all of that

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Noah, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Excelente aplicación, te hace ir a todo el mundo en dos clicks, y te asesoran hasta con shopify markets como configurar todo. Genios

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Agustina, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

I just downloaded it and had a little settings problem but the staff helped me via chat in 5 minutes. Now it works smoothly

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Barbara, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

This app's technology support is excellant. Most importantly, it integrates and functions well with my theme, which attributs to my Germany business. Additionally, I want to thank Jane -Transcy Customer Success Manager, who is very kind and privide help a lot.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Prompt and reliable service! All went well, and the support is excelent. Thanks Shen, Thanks the team.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Augustin, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Great app! Great app! Great app! Great app! Great app! Great app! Great app! Great app! Great app! Great app! Great app!

Store

Doratar

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Thomas, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

Not bad, good services and good product, I find some problem when I apply it on my website, but with their help, it works well. Get stronger!

Store

BVSLCD

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gina, Here's Andrew. Thank you so much for your comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 11, 2022

The app does a great job at translating the page and integrating the button in your specific theme, also the support is amazing. I recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Petru, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency