All reviews

Rating Breakdown

  • 5
    92% (5,428 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2022

Love this app, 24-hour customer service is very considerate. The package prices are also reasonable. I've recommended it to my friends

Store

Vibeat

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Peter, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

June 7, 2023

asdsadadasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdas

Store

LONDA/w

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

App is great if you need currency conversion and language translation options on your store. Their support is also great. Amber helped out tremendously to ensure the featured worked and looked right on our store. 10/10.

Using app

2 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi William, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

Excelente servicio al cliente. Han resuelto mis dudas en pocos minutos y con un excelente resultado.

Store

NotHero

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sergio, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

Very nice app and good customer service! Helped us a lot when it came to translation and is very handy!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Diogo, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

Professional and very helpful service. I have looked for many apps like this and seams like I found the right one at last. 5/5

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Hi Jesper, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

What a great app. Does exactly as described. Customer support is NEXT level! Thank you Dante, thank you Jennifer. I'm so relieved to have found and purchased this for translations.

Store

Pilloo

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Yerk, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

I downloaded the app in order to facilitate our translation process. I am still in the trial phase and though I faced a slight glitch I was really surprised and happy by the great customer service and rapidity. This is really important especially when dealing with apps and companies you do not contract with face to face. I am confident to recommend and use them in the future.

Store

8JS

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sacha, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

Although the issue we have was a little hard to solve, the dedication to do so is absolutely great. I am sure we will work this out tomorrow as discussed. Big compliment for being so helpful. Love it!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Valentijn, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

Scarlet is of great help and assistance, if you are looking for good translation plugin look no further!

Store

Pouches

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nicole, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

I have just signed up, I have yet to experience use, however, customer service was prompt, kind and solved my issues.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

Support very well. Good and Fast Service. thanks Will try more app from Transcy. I appreciate about fast support from them

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

Great customer services. John assist me to fix some errors I made and it is working great right now!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

The service is great, it works well, As a global sales store, IT is difficult for me to switch languages freely on the website. Transcy perfectly solves this problem for me.

Store

GXPUMP

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 10, 2022

Great customer service, Flora help me to fix some errors I made but the App is working just fine now!

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Jorgem This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

March 6, 2024

We have today used the chat for some technical issues and "Amy" has been very swift to answer questions, fix problems and give explanations for the issues we had. Great team Transcy has.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ulrik, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. For your feedback, we seriously noted this point for concern team to take it into consideration, thanks Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 9, 2022

Scarlett is very nice and supportive for setting up the system! Still need to try the system itself but so far its good.

Store

4Kicks

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Kinga, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

May 30, 2022

Don't doubt it, this is a great app, mostly accurate and wonderful customer service! Is worth the money and it will save you the translation headache.

Store

Tatana

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Karla, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 9, 2022

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Store

you.pt

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ricardo, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 9, 2022

Very good app and even better customer support! Virtually everything can be translated. Recommendation to the team: MAKE IT POSSIBLE TO ALSO TRANSLATE TRANSACTIONAL EMAILS.

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Suzi, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency