All reviews

Rating Breakdown

  • 5
    92% (5,428 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 9, 2022

It has a good user expirence and I like the looking of the language swither. Also the customer service is a great help to me.

Store

360cont

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fei, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 9, 2022

very helpful helper service. u can ask whatever your problems are in the chat box they will come and solve it fast.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

May 9, 2022

This app has made it easy and quick for us to translate our shop (https://shop.twowheelsforlife.org) into different languages and currencies. We are a charity so it is a little expensive for us but we have had a great service from Lisa who quickly helped us with some issues we are having and is a pleasure to communicate with.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Zoe, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

May 9, 2022

It has a good user expirence and I like the looking of the language swither. Also the customer service is a great help to me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi DaoPing, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 8, 2022

Amazing - Best Customer Support - great app - works well - easy to use - help personal is extremely professional

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fer, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

May 8, 2022

I have not used the app for so long, but so far, I like that the translation is not limited by words, the support team is very helpful, and the switcher was integrated well enough with my theme. I would like for the switcher font to be editable in the future.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tolu, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 8, 2022

Still trying out the app but customer service has been friendly and eager to help me solve problems. Experience has been good so far.

Using app

3 months

Total reviews

6

Average rating

4.8

Developer Reply

Hi Kevin, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 13, 2024

Very polite and effective costumer service. Especially Chris is always available to help us out. Recommended!

Using app

About 1 year

Total reviews

13

Average rating

4.6

Developer Reply

Hi Apostolos, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 8, 2022

Thank you for your work, and support, Also Thank you for the nice app, it helps and solve my store language and currency issue

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mariam, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

May 8, 2022

Nice app. Great customer service! helped me a lot during installation. 14 day free trial is very good

Store

Peteat

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 8, 2022

Awesome service, this app could help with both language translation and currency conversion Also, there was a question I had and their support provide great service

Store

測試

Using app

--

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 7, 2022

J'ai utilisé cette application pour traduire mon site. Elle est simple d'utilisation et le service client est disponible à n'importe quel heure. Vraiment utile. Ils nous aides à installer facilement.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Celine, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

May 7, 2022

I installed this for my newly launched project and everything about this app is amazing! I'll start with the very clean and intuitive design, the rich features and lastly the awesome support. I had some difficulties configuring a few market and language settings on my end to get this running (this being my first Shopify experience) and Charlotte was very helpful (thanks!). I'll definitely use this moving forward! 5 stars!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Georgiana, Here's Matthew. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 7, 2022

Outstanding experience, Transcy team was super quick to get me set up with the app. Amber was very friendly and guide me. Thank you very much for your help!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Devon, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 7, 2022

Garlic from Transcy team was super quick to get me set up with the app. She was very friendly and lovely at all the time. Thank you very much for your help!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Christoph, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 7, 2022

We were using another translation application, but because of the support and word limit for translation, we decided to switch and use Transcy. We recommend this application for all translation and currency needs. The team is one of the most responsive and supportive we've had to work with on Shopify applications, and their solution is affordable and working well.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Amin, Here's Vincent. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 7, 2022

So quickly and so nice! Thanks so much, Molly~ Highly recommend it! The price of the plan is also very affordable, all other similar products have been deleted, and the 24-hour customer service is very fast, I am very satisfied with ~

Store

Checkme

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Peter, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

L'application est parfaite. Simple d'utilisation, complète et surtout le service client est de loin le meilleur jamais eu. Merci infiniment à Zenny! Joel, Fondateur @ Moodgie

Store

Moodgie

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joel, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

I used this app, it is wonderful and best customer support. Recommended. All language and currency compatible.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Salem, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

Transcy is easy to use, moreover is their customer service team very quick in resolving any occuring issues.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Bob, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency