All reviews

Rating Breakdown

  • 5
    92% (5,428 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2022

Their customer service is amazing. They helped me a lot and extremely fast. I recommended it 100% without a doubt.

Store

Abya

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Natan, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

The app helped me translate my website in multiple languages. Got great support from the support team.

Store

Favoza

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Favoza, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 8, 2022

very helpful Jennifer, she is helping me to complete my website translation, I hope my site will look fine. thanks Jennifer

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ilan, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

Excellent customer service! Great job :) Tailor really help me setup the app just for our use case. Thank you

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Daniel, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

They have brilliant customer service, get right into the action to help you in any way and complete it with in minuets and so much more.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Thomas, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

This app works very well. I can't find any error or fault yet. And the Support team was great. Thank you, Kate!

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

Very nice service. They work very fast and have a lot of patient. Best Support. .....................

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Yusufcan, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

nice service, nice service,nice service,nice service,nice service,nice service,nice service,nice service,nice service,nice service,

Store

Bocury

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Liu, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

Very good tool, it's a bit cumbersome to operate, but overall it's okay, I hope the team can work on it, continue to optimize it, and make it more popular

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

Extremely responsive, supportive, polite and professional supporting team. Able to answer whatever questions you have and solve it immediately. A great support to any online store.

Store

fxpopup

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi YIN, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

サポートが丁寧で日本語にも対応してくれて助かりました。 まだ使い始めですが、これから海外販売に向けてカスタマーに喜んでもらえることを期待しています。 最低100文字以上は多すぎます。もう少し文字数を減らしても良いと思いました。

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

May 6, 2022

Nice App, functionalities are amazing, customer support is just wow, great! Raymond did a great job solving my issues, Thanks mate!

Store

Honymow

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tang, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

Very nice and caring, helped me do a lot of things I didn't understand,It's a very useful software, I hope you can support it

Store

LOPNORR

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Timothy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

shes been so patient with me for hours i believe its been we appreciate all your help via chat thanks

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm Matthew. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

The Application is easy to use and the language switcher can be configured manually. Instant and useful support team.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Daniel, I'm Jonathan. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

La aplicacion se integra muy bien y funciona de lo mejor con las traducciones automaticas, desgraciada mente desde que llego shopify markets algunas cosas dejaron de funcionar.

Store

SANCAR

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, This is Marcus and thanks for your review. Based on your feedback our app did not work with Shopify market. For making it clear our app is now compatible with Shopify market. Could you please consider to reinstall our app and let us have a chance to support you with the highest priority? I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support. Regards, Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

Die spontane erste Übersetzung sieht bereits hervorragend aus und der schnelle Support für das Setup im Theme hat schnell und reibungslos funktioniert. Sehr empfehlenswert, DANKE Transcy

Using app

6 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi Marcel, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

Great customer service and help with the setup of the app. Looking forward to seeing it work on our website.

Store

Levate

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi Finn, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 5, 2022

Ho ricevuto un supporto incredibile e in poco tempo, consiglio veramente questa applicazione, grazie mille

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Customer service was insanely good and within 15 minutes I had a full understanding of the app. Great Support!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Justin, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency