All reviews

Rating Breakdown

  • 5
    92% (5,428 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 4, 2022

great fast work. Set up the app for me in no time very satisfied! Highly recommend for those needing language translations on their sites.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Kayla, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Fantastic client service! seamless setup and great app. Since Shopify helpdesk It's my 2nd favourite.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sebastian, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Great so far. Combination of computer translation with manual edits is smart. Excellent, responsive setup support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Erik, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

I was just setting the switcher to my store, having some specific needs for design. My theme didn't support some of Transcy features. So I wrote to the chat and Flora assisted me with my issues. Everything was solved in minutes, Transcy team edited my code and everything works :) Happy me) Thank you so much guys

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Galina, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Really love this app and the customer service! Fast response and really helpful. So happy to have Trancy in my website. Thank you

Using app

2 months

Total reviews

10

Average rating

4.9

Developer Reply

Hi Richard, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Perfect service recommended , Their customer service is very priotised , definitely recommended fast track service

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Furkan, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Great apps, great and generous support! I only can recommend. They even offer to make the work for you.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Christoph, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Great customer service, they are very reactive! I had an issue with my switcher and the solved the problem in minutes.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lea, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

May 4, 2022

Die App ist umfangreich und erfüllt ihren Zweck. Die Testversion ist gerade am Anfang praktisch, um herauszufinden, ob die Anforderungen an die Anwendung erfüllt werden. Vielen Dank für den Support! _____________________ The app is comprehensive and serves its purpose. The trial version is handy, especially in the beginning, to find out if the requirements for the app are met. Many thanks for the kind support!

Store

DIAVON

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Katharina, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 3, 2022

Amber was very patient with me and guided me step by step everything was very easy with her help thanks

Using app

7 months

Total reviews

8

Average rating

4.8

Developer Reply

Hi Luis, Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency

5 / 5 Share

May 3, 2022

The customer service is super friendly and efficient. I am trying out the free plan at the moment, so far so good. Maybe I will upgrade the plan when my shop is doing better.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ying, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 3, 2022

Very good support. The integration requests were done during same day. It is very recommended. Price and quality match.

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Eugene, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

May 3, 2022

Magic, the application is indispensable if you want to travel the world with your shop. So many possibilities. The support is also great, you have an associate agent and Amber for one does a great job!

Store

RMBLDT

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jordan, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

May 3, 2022

I was searching for a translation and currency switching plugins, it's so great to find an option that has both. It's exactly what I needed. The setup was easy and the customer support replied very quickly. Thanks for the help Zenny.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tohar, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

May 2, 2022

Tailor from support was brilliant in helping me set up the languages, fast replies & Super friendly too!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Troy, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

May 2, 2022

Die Sachbearbeiterin hat sich bei mir nach download gemeldet und weil ich Hilfe brauchte direkt als Mitarbeiter Eingelogt mit meiner Erlaubnis und hat sich sehr schnell meinen Problemen Gewittmet. Noch nie so ein perfekten service erlebt.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Berdar, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

May 2, 2022

Really great App. Thank you Lisa for your help and quick answer! Really helpfull with our shopify store for languages and currencies.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lisa, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

May 2, 2022

Muy buena app, me sirvió para lo que estaba interesado en resolver. El convertidor de moneda funciona muy bien. Excelente soporte!

Using app

44 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Hi Carolina, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

May 2, 2022

L'applicazione funziona bene anche nella versione gratuita, il supporto è molto disponibile! Rispondono in molto molto rapido ed esaustivo, prendendosi cura di risolvere ogni issue velocemente.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

May 2, 2022

Application facile d'utilisation et efficace, le service client est excellent ! Très satisfait de cette app

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Raphael, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency