All reviews

Rating Breakdown

  • 5
    92% (5,429 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2022

I am using this app for currency selection, it was easy to setup and the customer support was great.

Store

DripLab

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jeremy, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

Usei este app para inserir na minha loja opções de idiomas e gostei muito do atendimento da Amber que fez o passo a passo comigo para eu conseguir instalar o app na minha loja da forma mais rápida possível.

Store

godzima

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marcos, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

The support of the app is one of the best i have seen yet, they reached me instantly after installing and helped me set everything up in a minutes instead of me figuring it up. Perfect service thank you!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Amanda, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

Such an easy way to boost sales! They are so very helpful and sweet and really help you set it up and make sure it's done properly. Definitely recommend and great customer support!!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Derek, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

Me han ayudado mucho! y el corrector cumple las expectativas (ademas tiene un diseño muy amigable con la gente sin conocimientos de prog/css) Lo recomiendo a cualquiera que tenga una web grande y este dispuesto a pagar para encontrar una solución sencilla

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Xabier, I'm Jason. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Jason Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

I am still in the process, but from the very beginning seems that the app is easy to use especially with support, which was very helpful from first minutes. Hope it will continue this way!

Store

SILKZI

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elena, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

I recommend this application, you do everything intuitively and in case of any problems, Jane offers professional help. Very nice service

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pawel, Here's Jena. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Jena Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

This is by far the most advanced and efficient translation app for Shopify! The support is excellent!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sara, This is Jocelyn. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Jocelyn Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

The CS team is really helpful for apps setting and solving our problems. It can help our website to have multiple langauage for our customers to have a great shopping experience.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi LILLIAN, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

Very good app. Support team is very very helpful! They helped me with all the customizations in order to integrate the switcher to my website aesthetics.

Using app

About 18 hours

Total reviews

4

Average rating

4.8

Developer Reply

Hi Abiodun, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

April 26, 2022

网站内容翻译速度很快,翻译的效果也很好。客服很热情,虽然我们语言不同,但是通过翻译软件进行沟通也很好。主帮我解决问题,也很有耐心。很快速的解决了我的翻译问题。先试用14天,我感觉后期应该会继续使用这块翻译软件的。

Store

古新

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 25, 2022

Shopifyのオンラインサイトページを日本語から英語に翻訳するのにTranscyを使いました。有料サービスにすることで、全ページの英訳と、特定な言い回しの修正(誤訳修正)を行うことができます。またリアルタイムのチャットで不明点が解決できます。

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

April 25, 2022

They contacted me to help me install the app and get it working before I even had to contact them which is the only reason I did not uninstall right way. I am still making changes but hopefully it will work really well and I can keep my 5 star review.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Laura, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

April 25, 2022

La estoy utilizando para mi pagina y me ha sido muy util, la atencion es INMEDIATA, estan al pendiente de todas tus dudas durante el proceso de traduccion!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hugo, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

April 25, 2022

In addition to working perfectly, for any of my needs the support was very fast and always available and kind. Great app

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alessandro, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

April 25, 2022

This app met my expectations.Thank you very much for your help Chouxie. Thank you for the support and everything, i change my languages and currency

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shuting, This is Matthew. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Matthew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 25, 2022

J'essayais de trouver un application de traduction, Transcy a rempli tous les critères que je recherchais

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Anthony, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

April 25, 2022

I tried 10 app i was really struggling !! Thank you so much you saved my store The customer service is super quickl super kind and super helpful and caring i dont have this type of customer service on my 17 others app ! Congrats :) Thank you again

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi ALEXANDRA, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

April 25, 2022

I really needed an easy way to translate to German and i could not be happier with this app. Support was really good and helped me through the process

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi David, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 24, 2022

I used this application to translate the content of my website and the currency according to the country of origin of my customers. This app met my expectations. Jennifer knew how to accompany me with relevance in the handling of the application and knew how to help me to implement the desired service on my website. Very good service!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency