All reviews

Rating Breakdown

  • 5
    92% (5,429 ratings)
  • 4
    5% (265 ratings)
  • 3
    1% (42 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (121 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2022

Service après vente très réactif, je recommande ! Service après vente très réactif, je recommande !

Store

Swimi

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Etienne, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

April 15, 2022

Combining the translation and multi-currency together is very useful. Let alone the wonderful support team. This app deserves a try!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ji, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

April 15, 2022

I am very satisfy with the customer service, actively and patiently answer my questions and fix my setting up issue well.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Yuhong, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

It works nice for me. Great customer support that guarantees setting up the features work quickly. Thank you

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Nguyên, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

June 1, 2022

This app is very easy to use for merchants and clients. The language/currency two in one service is incredibly useful. Whenever I have had problems, customer support has been very efficient and attentive. Thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sabrina, I'm Jonathan. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Jonathan Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

Parfait! Merci pour le support, le service à la clientèle est super et très patient. Tout fonctionne à merveille

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marie, I'm Marcus. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Marcus Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

El soporte es excelente, 10/10. La aplicación traduce muy facilmente. Recomendadisimo a cualquiera que desee probarlo tiene 14 dais de prueba.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi Julian, Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Andrew Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

excellente application, Assistance géniale. très rapide, l'application est facile à utiliser et a configurer

Store

haunay

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jordan, My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Vincent Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

Very good app, nice with Language and currency in one! Awesome support. Quick help and easy to use app!

Using app

1 day

Total reviews

32

Average rating

4.9

Developer Reply

Hi Erik, Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Stephen Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

Great customer support that guarantees setting up the features work quickly. It's a really good app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marie, This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Neil Transcy - Translate Language and Convert Currency

5 / 5 Share

April 14, 2022

Very helpful app and thanks to Grace I set up it very easily in 5min! My store is now translated in english with us dollars currencies, perfect to sell overseas

Store

Tealer

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alexandre, This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Diego Transcy - Translate Language and Convert Currency

5 / 5 Share

April 13, 2022

Does exactly what it needs to do and great support!. It's very feature rich and has many customization options. I had problems getting the widget to embed on a custom theme, but Jennifer helped sort it out quickly and with no problems. Great app and support!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Andrew, I'm Kaylin. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kaylin Transcy - Translate Language and Convert Currency

5 / 5 Share

July 18, 2023

perfect support from Violetta, fast response time, everything solved, the translations work quite well - thanks

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, I'm Mirabel. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. For the feedback about spam mail to ask review, I have reminded them to avoid it in the future, once again I personally apologize for this inconvenience. Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Mirabel Transcy - Translate Language and Convert Currency

5 / 5 Share

April 15, 2022

Very nice translation. Easy to set up. Super support. Ive had some Problems (my fault), and they helped me perfectly. I would recommend this App 100%.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Oriana Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

The help is excelence, she is the best! She could help me with everything and knows all of the information.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rubén, My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Selina Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

Fantastic app help more to contact with other languages' and extend my business for unlimited world, Amazing stuff ,more helpful .high support best regard Ibrahim Saad, Smart beauty health

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ibrahem, Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kane Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

30 Sekunden nach dem Download hatte ich sofort ungefragt eine Support-Mitarbeiterin zur Unterstützung! (Kein Roboter). Alles blitzschnell eingerichtet. Sogar die Texte aus fremden Apps werden übersetzt. Ich bin begeistert!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lukas, This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Patrick Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

great app Customer service Dante explained very patiently Remote helped me solve the problem 1111111111111111111111111111111111111111111

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Xie, I'm Bellamy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Bellamy Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

A very simple and easy to use app with all you need for translation. It also has an amazing support team in case you need something extra.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Vadim, This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Kieran Transcy - Translate Language and Convert Currency

5 / 5 Share

April 12, 2022

Merci au support dont Jennifer qui est très réactif et qui à su résoudre tous mes problèmes !!!!!!!!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cyril Here's Timothy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Timothy Transcy - Translate Language and Convert Currency